Parkland Chrysler Dodge Jeep Ram
Spruce Grove, AB
Filter Reviews by Keyword
By Type
Showing 794 reviews
I have had several bad situations with this dealership. They won't honor the service agreement I purchased. They badly screwed up an oil change and will not compensate me for. They also requested that I li They won't honor the service agreement I purchased. They badly screwed up an oil change and will not compensate me for. They also requested that I lie to have warranty cover something that was their responsibility. Beware! More
When we bought our vehicle there was only 1 FOB. We were told another was ordered. After a month I inquired and they wanted me to say I lost it and get it covered under warranty. Pretty greasy guys. We were told another was ordered. After a month I inquired and they wanted me to say I lost it and get it covered under warranty. Pretty greasy guys. More
Bought a used truck was told exhaust manifold needed repaired, got it fixed cost 2400 and at that time garage told me there was a bigger problem that dealership didn't tell us...engine went on truck 5 m repaired, got it fixed cost 2400 and at that time garage told me there was a bigger problem that dealership didn't tell us...engine went on truck 5 months after purchasing and there is no customer support...this location has terrible customer service and the mechanical reports that we think we can trust are bogess, repairs are kept low to pull us in tobuy, hiding real problems...get your own mechanic b4 u buy used trust me....I lost 20000 vehicle that isn't working in 4 months...3 years of payments with no wheels...and no service ...buyer beware More
A tail signal light bulb on my truck went. I called two service shops closest to my residence, got outrageous estimates. Next day, I happened to be in Spruce Grove, checked with Parkland Dodge I called two service shops closest to my residence, got outrageous estimates. Next day, I happened to be in Spruce Grove, checked with Parkland Dodge Chrysler Jeep service. The bulb price they quoted was 1/4, and the labor about half of the previous two service shops. The care and courtesy of the staff was absolutely over the top. Thank you wholeheartedly, Scott and Bonnie! More
I cannot rave enough about my experience with Parkland Dodge Chrysler Jeep. I have had many experiences purchasing vehicles in my life, which I typically dread at other dealerships. The haggling, high pre Dodge Chrysler Jeep. I have had many experiences purchasing vehicles in my life, which I typically dread at other dealerships. The haggling, high pressure, sell first/customer second environment at all the other dealerships I have been to was enough to make me never want to purchase a vehicle again. Due to lifes circumstances, I needed to find something to drive, and quick. Mike responded immediately to my inquiry, with a very friendly, no pressure, accommodating tone. He sent me a video tour within 15 minutes, explaining every feature this vehicle had to offer. It was gorgeous, but bittersweet as it exceeded the budget I could afford. ( I was dreaming a bit big) After much determination, hard work and dedication, talking to everyone he could to make this dream a reality for me, Mike and Abby in finances, not only met my budget, they BEAT it! Abby was very polite, no pressure, and very understanding to my budget as well. I was approved extremely quickly and he was very kind and professional to work with! Overall, I can say, this is the first time I have ever bought a vehicle, and walked away feeling excited, relaxed, and ready for my new chapter in life. Thanks to Mike for being so understanding to my situation. I will forever be thankful for your compassion, and BEYOND excellent customer service. A+++! More
I cannot rave enough about my experience with Parkland Dodge Chrysler Jeep. I have had many experiences purchasing vehicles in my life, which I typically dread at other dealerships. The haggling, high pre Dodge Chrysler Jeep. I have had many experiences purchasing vehicles in my life, which I typically dread at other dealerships. The haggling, high pressure, sell first/customer second environment at all the other dealerships I have been to was enough to make me never want to purchase a vehicle again. Due to lifes circumstances, I needed to find something to drive, and quick. Kyle responded immediately to my inquiry, with a very friendly, no pressure, accommodating tone. He sent me a video tour within 15 minutes, explaining every feature this vehicle had to offer. It was gorgeous, but bittersweet as it exceeded the budget I could afford. ( I was dreaming a bit big) After much determination, hard work and dedication, talking to everyone he could to make this dream a reality for me, Kyle and Abby in finances, not only met my budget, they BEAT it! Abby was very polite, no pressure, and very understanding to my budget as well. I was approved extremely quickly and he was very kind and professional to work with! Overall, I can say, this is the first time I have ever bought a vehicle, and walked away feeling excited, relaxed, and ready for my new chapter in life. Thanks to Kyle for being so understanding to my situation. I will forever be thankful for your compassion, and BEYOND excellent customer service. A+++! More
From start to finish this dealership is top notch. Excellent and friendly service with no sales pressure. Would be happy to reccomend them to anyone looking for a new or used vehicle. Excellent and friendly service with no sales pressure. Would be happy to reccomend them to anyone looking for a new or used vehicle. More