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Parkland Chrysler Dodge Jeep Ram
Spruce Grove, AB
820 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 820 reviews
January 31, 2019
Disappointing to say the least I’ve had our vehicle in for multiple warranty issues and the dealership never seems to be able to find a problem.... wait now that my warranty is over I’ve had our vehicle in for multiple warranty issues and the dealership never seems to be able to find a problem.... wait now that my warranty is over oh my gosh the problems have been found!!! No thank you.. plus it takes 2.5 hrs to change the oil... I will also never get sucked into buying a service package threw these guys. Worst dealership I’ve ever been to and there service department should be shut down. Such a joke!! Very disappointing!! More
by Wb2088
Employees Worked With
Leandro Coca Rodriguez
January 31, 2019
No mess, Recall! After the hustle and bustle of the holiday season, I really appreciated receiving a reminder about the recalls I was due to have done on my Jeep. And After the hustle and bustle of the holiday season, I really appreciated receiving a reminder about the recalls I was due to have done on my Jeep. And the experience could not have been easier...a major plus in consideration of my 10 month old. I was able to get an appointment right away. No waiting around for a shuttle after I dropped off my vehicle; he was ready, the moment I was. Had all the parts needed for the job, on hand, so the work was actually done in the amount of time that was promised to me! Easy, Accommodating, and Dependable... what more would you need. More
by Momma Miller
Employees Worked With
Kim Harris, David Guse
January 26, 2019
Service team is excellent I’d been into the service bay a few times to get my one tire topped up with nitrogen and David was genuinely concerned that we’d better fix the root o I’d been into the service bay a few times to get my one tire topped up with nitrogen and David was genuinely concerned that we’d better fix the root of the problem sooner than later! He checked my Tire & Rim coverage and offered to have the shuttle take me to work in the morning and bring me back when the job was done. They were very accommodating to my schedule which I greatly appreciated! Everyone was personable, friendly and genuine. My tire was fixed in the time frame estimated and I was pleasantly surprised to find my Jeep was even wonderfuly cleaned as well! More
by Kim123
Employees Worked With
Kim Harris, David Guse
January 25, 2019
Fun times will the boys!!! Leo was great as well as his manager, I had a great experience. Got a great deal and they looked after all my needs, see u when I buy my next truck ! Leo was great as well as his manager, I had a great experience. Got a great deal and they looked after all my needs, see u when I buy my next truck ! More
by Don
Employees Worked With
Mark Japuncic, Leandro Coca Rodriguez
January 24, 2019
David and Norm were great to deal with,quick service. Fixed my truck same day, phoned when ready. Thanks David and Norm very friendly people at Grove Chrysler Dodge Jeep. Thanks again boys,good job Fixed my truck same day, phoned when ready. Thanks David and Norm very friendly people at Grove Chrysler Dodge Jeep. Thanks again boys,good job More
by Lenny1949
Employees Worked With
Norman Mercier, David Guse
January 24, 2019
Very very disappointed I bought a used Jeep there in September. I was told as part of the sales pitch that due to the fact that I drive extensively (close to 100,000 kms/yea I bought a used Jeep there in September. I was told as part of the sales pitch that due to the fact that I drive extensively (close to 100,000 kms/year) that they would put new tires and alignment etc. 4 months later take it in for servicing to be told that needs new tires and alignment, etc, when I raised that this was supposed to be done back in September was told ‘oh no we would never do that’. And, of course, the sales guy we dealt with is no longer with the company. Dealing with these people has left an extremely bitter taste in my mouth. More
by RK
Employees Worked With
No idea
January 23, 2019
Great experience Traded in a car for a new Jeep, did this all over the phone as I lived up north, the service and efficiency of the deal was incredible, very polite an Traded in a car for a new Jeep, did this all over the phone as I lived up north, the service and efficiency of the deal was incredible, very polite and answered all questions, took no time at all as they understood I had a long drive back home. Very recommended to deal with these two! More
by Stephen
Employees Worked With
Roman Karpinskyy, Adam Othman
January 22, 2019
Pleasantly surprized Like alot of dealerships,sometimes very pushie to make a sale..we were terrified ..I went in with the attitude that I wasn't gonna get pushed into a v Like alot of dealerships,sometimes very pushie to make a sale..we were terrified ..I went in with the attitude that I wasn't gonna get pushed into a vehicle we didnt need nor afford..BUT ..we were treated very nice..I was demanding n was determined to get the best deal ever...Gary our salesman..he was super fantastic..bartering back n forth over color n options n different trucks..it had to be a certain color.. picky picky picky..but Gary was so patient ..making the deal sweeter n sweeter to resist..it was all about what WE wanted didnt push us..if anything I was the plushie one..the deal was fast n exciting..the staff all helping make our experience the best ever..we travelled a long way..we had our puppy with us which he was fussed over n even got pop corn as a treat..we had 2 salesmen ..Gary and also Christian who had to take over for Gary was awesome as well..both very professional ..very helpful ..very kind..we wll recommend grove to all our friends and also to all the people we had commenting on how sweet the truck is..GREAT JOB..THANK U FOR MAKING US SMILE More
by Happy rebers
Employees Worked With
Michelle Schuster, Marcello Cimino, Ronald O'Keefe, Gary Powers, Neal Wickings, Christian Boersma
January 22, 2019
Disappointing In July of 2018 I purchased a new Jeep Wrangler from Grove Dodge. Tyler Bunz was the sales rep who facilitated the purchase which went superbly. On Ja In July of 2018 I purchased a new Jeep Wrangler from Grove Dodge. Tyler Bunz was the sales rep who facilitated the purchase which went superbly. On January 15th 2019 I sought out Tyler again to purchase another vehicle through Grove Dodge. Unfortunately Tyler was away on holidays and I was directed to another sales rep. This purchase did not go well and resulted in a number of issues keeping me at the dealership for nearly 10 hours to finalize the purchase. A couple days after the purchase I contacted the dealership and asked for someone from the senior management team to call me. I have yet to receive a call back a week later. I have purchased two new vehicles through Grove Dodge in 6 months and would think my return business would be worth a call back. More
by Jay
Employees Worked With
Roman Karpinskyy, Adam Othman
January 15, 2019
successfully solved a chronic issue same day! after having to drive our truck to Grove dealership with the alarm system beeping and causing a lot of embarrassment and frustration, Dave immediately after having to drive our truck to Grove dealership with the alarm system beeping and causing a lot of embarrassment and frustration, Dave immediately took the truck in and provided me a shuttle home with a very pleasant driver. The issue was quickly diagnosed, parts obtained and i was able to take my vehicle home that afternoon. Thank you Grove! More
by Al
Employees Worked With
David Guse
