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Parkland Chrysler Dodge Jeep Ram
Spruce Grove, AB
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Bought a new Jeep Wrangler Great friendly knowledgeable staff, no pressure sales department, every question was answered correctly and details were very well explained, finance Great friendly knowledgeable staff, no pressure sales department, every question was answered correctly and details were very well explained, finance department explained all available options very clearly. More
Quick deal done right We live 3 hours away. Seen a truck online that we were interested in. Talked with Egor and a deal was done over the phone .spent maybe an hour tradin We live 3 hours away. Seen a truck online that we were interested in. Talked with Egor and a deal was done over the phone .spent maybe an hour trading in and signing papers with Mark and on our way home with a full tank of fuel. Great job Grove Dodge . Dale & Tracey More
Awesome Brought my 2019 Ram 1500 for it’s first oil change and to check my radio. The staff were very friendly and informative. I will definitely be coming ba Brought my 2019 Ram 1500 for it’s first oil change and to check my radio. The staff were very friendly and informative. I will definitely be coming back. More
Found problem, advised,fixed. Robert explained everything very clearly. Called to advise what needed to be done & gave cost. I am not associated with any dealership or service cen Robert explained everything very clearly. Called to advise what needed to be done & gave cost. I am not associated with any dealership or service centre More
It was awesome It was great, everybody was very friendly , I was talked too about everything that was wrong with my truck and explained on all repairs and costs It was great, everybody was very friendly , I was talked too about everything that was wrong with my truck and explained on all repairs and costs More
Excellent Dealership Recently my wife and I bought a car from Grove Dodge and we felt that the sales and sales management staff were very professional and treated us fairl Recently my wife and I bought a car from Grove Dodge and we felt that the sales and sales management staff were very professional and treated us fairly. The finance manager was equally wonderful. More
window Got vehicle in 8:00 next day. Unfortunately had to wait for part to come in. But vehicle was ready 9:00am following morning. Otherwise staff fries and Got vehicle in 8:00 next day. Unfortunately had to wait for part to come in. But vehicle was ready 9:00am following morning. Otherwise staff fries and courteous. More
All about the Money not Customers Have had to return many times on my short days off because I work out of town for my Ram Trucks tire shimmy issue that they can't seem to get right, s Have had to return many times on my short days off because I work out of town for my Ram Trucks tire shimmy issue that they can't seem to get right, should be simple. Also got such a bad deal on wifes jeep over 2 yrs ago that cant even get a deal for trade now. Another nearby Ram/Jeep dealer told my wife she better just love her Jeep cause she's stuck with it and we got taken hard. Salesman (Adam Fayed) we use to deal with mysteriously disappeared after public news recently of how they made poor deal with a local elderly lady as well not long after we got advice and said we had bad deals too. Thought he was helping us but we overpaid for both my Ram and wifes Jeep. They treat you great until things go wrong and then your an annoyance. I've purchased 4 Jeeps and 3 Ram Trucks from them over the last 8-10 years and service has only gotten worst. Not how this Retired Military Veteran thought he would be repaid for my loyalty. Adam apparently is somewhere in the St Albert area with a dealership I was last told. Time to move on. More
Done right and quick. Brought my RAN 1500 in for an oil change, Tire rotation and the peace of mind package. It was completed in just under an hour, everything as it shoul Brought my RAN 1500 in for an oil change, Tire rotation and the peace of mind package. It was completed in just under an hour, everything as it should be. (As always). More
One horrible salesman wrecks the whole dealership We bought a truck last year and had a wonderful sales experience. Great salesman. Coming back in February to buy a secondary vehicle, I hadn’t even pa We bought a truck last year and had a wonderful sales experience. Great salesman. Coming back in February to buy a secondary vehicle, I hadn’t even parked in the parking lot, was having a personal conversation on the phone in my truck and Leandro Is knocking on my window interrupting my conversation asking to buy my truck and make a deal. Extremely rude, I then hang up my call after being interrupted to him, and state I have an appointment with another salesman, which in turn makes him talk down to the other salesman and say I can do better than him. Needless to say. I did not buy another vehicle that day. Fast forward to Later, after I got over the sour taste of that salesman, we did end up buying a secondary vehicle (not from him) and again his cocky arrogant attitude shined through as he tries to put him self in every situation and act like he’s the best salesman there is. Even during service appointments as we just walk around the dealership waiting for our oil changes, he is constantly pestering you to look at the new vehicles, and he can make a good deal etc. There is a typical salesman, and then there’s him. He is pushy, arrogant, rude and cocky. I would NEVER purchase a vehicle from him, and as of now. We will be taking our service elsewhere just to not have to deal with him. I have not once entered the dealership without being pushed around by him, even after saying no thanks. Everyone else at this dealership is wonderful, but that gentleman will make it so I never go back, and definitely will never refer there again myself. More