Parkland Chrysler Dodge Jeep Ram
Spruce Grove, AB
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The front end staff that greeted me was kind and professional in every aspect of the interaction, work was done as expected from the Technical team. professional in every aspect of the interaction, work was done as expected from the Technical team. More
The call center is terrible to use for bookings. I was told they can shuttle me to my workplace in edmonton which is 15 min from the dealership. After checking my truck in they told me they cannot d I was told they can shuttle me to my workplace in edmonton which is 15 min from the dealership. After checking my truck in they told me they cannot drive me to my workplace for "only" an oil change and that I would have to wait 1-1/2 hours for the truck to be ready. If I had of known they could not shuttle me, I would have booked in over the weekend or planned better with my workplace. Needless to say, I left with no oil change and took my business elsewhere. More
We took our 2024 Ram 3500 in for its first oil change. Monica in service was awesome. Printed out a service maintenance schedule for us. Showed me where and how the extended warranty was shown on her comp Monica in service was awesome. Printed out a service maintenance schedule for us. Showed me where and how the extended warranty was shown on her computer. She was awesome. We need a seal for the transfer case but was back ordered and no other dealership had one , which she apologized for. It’s on order More
Vehicle booked in for 730, and required for 3pm. Vehicle was ready by 1130. Service writer Bonnie was professional and pleasant. I have only had good service each time I have brought my vehicle in. Vehicle was ready by 1130. Service writer Bonnie was professional and pleasant. I have only had good service each time I have brought my vehicle in. More
I went in with straightforward needs and they sold me the truck I needed. It was an easy and smooth transaction - no extra pressure, no hidden fees. Quick, easy, painless. My salesperson, Pavel, was absolute truck I needed. It was an easy and smooth transaction - no extra pressure, no hidden fees. Quick, easy, painless. My salesperson, Pavel, was absolutely amazing answering my many questions. David in finance was thorough and went above and beyond to try and help. The truck was detailed and ready for me just over 24 hours after we closed the deal. I am thrilled with this purchase. More
I have had people in every department lie to me. They have yet to resolve several issues. The new ownership is leading the charge of dishonesty. They have yet to resolve several issues. The new ownership is leading the charge of dishonesty. More