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Parkland Chrysler Dodge Jeep Ram
Spruce Grove, AB
794 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 794 reviews
June 05, 2019
window Got vehicle in 8:00 next day. Unfortunately had to wait for part to come in. But vehicle was ready 9:00am following morning. Otherwise staff fries and Got vehicle in 8:00 next day. Unfortunately had to wait for part to come in. But vehicle was ready 9:00am following morning. Otherwise staff fries and courteous. More
by SandyOlson
Employees Worked With
Sorry don’t remember his name!
May 24, 2019
All about the Money not Customers Have had to return many times on my short days off because I work out of town for my Ram Trucks tire shimmy issue that they can't seem to get right, s Have had to return many times on my short days off because I work out of town for my Ram Trucks tire shimmy issue that they can't seem to get right, should be simple. Also got such a bad deal on wifes jeep over 2 yrs ago that cant even get a deal for trade now. Another nearby Ram/Jeep dealer told my wife she better just love her Jeep cause she's stuck with it and we got taken hard. Salesman (Adam Fayed) we use to deal with mysteriously disappeared after public news recently of how they made poor deal with a local elderly lady as well not long after we got advice and said we had bad deals too. Thought he was helping us but we overpaid for both my Ram and wifes Jeep. They treat you great until things go wrong and then your an annoyance. I've purchased 4 Jeeps and 3 Ram Trucks from them over the last 8-10 years and service has only gotten worst. Not how this Retired Military Veteran thought he would be repaid for my loyalty. Adam apparently is somewhere in the St Albert area with a dealership I was last told. Time to move on. More
by Miffed Longtime Customer
Employees Worked With
Adam Fayed, Norman Mercier, Marcello Cimino, Domenico Gulli, David Guse
May 23, 2019
Done right and quick. Brought my RAN 1500 in for an oil change, Tire rotation and the peace of mind package. It was completed in just under an hour, everything as it shoul Brought my RAN 1500 in for an oil change, Tire rotation and the peace of mind package. It was completed in just under an hour, everything as it should be. (As always). More
by Charles Hand
Employees Worked With
David Guse
May 21, 2019
One horrible salesman wrecks the whole dealership We bought a truck last year and had a wonderful sales experience. Great salesman. Coming back in February to buy a secondary vehicle, I hadn’t even pa We bought a truck last year and had a wonderful sales experience. Great salesman. Coming back in February to buy a secondary vehicle, I hadn’t even parked in the parking lot, was having a personal conversation on the phone in my truck and Leandro Is knocking on my window interrupting my conversation asking to buy my truck and make a deal. Extremely rude, I then hang up my call after being interrupted to him, and state I have an appointment with another salesman, which in turn makes him talk down to the other salesman and say I can do better than him. Needless to say. I did not buy another vehicle that day. Fast forward to Later, after I got over the sour taste of that salesman, we did end up buying a secondary vehicle (not from him) and again his cocky arrogant attitude shined through as he tries to put him self in every situation and act like he’s the best salesman there is. Even during service appointments as we just walk around the dealership waiting for our oil changes, he is constantly pestering you to look at the new vehicles, and he can make a good deal etc. There is a typical salesman, and then there’s him. He is pushy, arrogant, rude and cocky. I would NEVER purchase a vehicle from him, and as of now. We will be taking our service elsewhere just to not have to deal with him. I have not once entered the dealership without being pushed around by him, even after saying no thanks. Everyone else at this dealership is wonderful, but that gentleman will make it so I never go back, and definitely will never refer there again myself. More
by Redacadia
Employees Worked With
Leandro
May 14, 2019
Great service I called this afternoon to see if they could put in a car starter, got me in very quickly. Had it under coated and picked it up by 5:00. Thanks guys. I called this afternoon to see if they could put in a car starter, got me in very quickly. Had it under coated and picked it up by 5:00. Thanks guys. More
by Lenny1949
Employees Worked With
Norman Mercier, Michelle Schuster, Vincent Dion
May 08, 2019
Service Department the Service department were great to me. Norman, Service manager got my car in ASP and had it all repaired in one day which was great since I had bee the Service department were great to me. Norman, Service manager got my car in ASP and had it all repaired in one day which was great since I had been in a accident and needed my car fixed so I could get it back to collision repair shop to get work done. All staff were friendly, easy going and very helpful. Thank you all, so grateful for your help and service. More
by grateful
Employees Worked With
Norman Mercier
April 29, 2019
Met expectations Worked a two for one trade that made sense and I didn’t have to sell privately and deal with those issues. Second purchase from this dealership Worked a two for one trade that made sense and I didn’t have to sell privately and deal with those issues. Second purchase from this dealership More
by Rtncust
Employees Worked With
Marcello Cimino, Christian Boersma
April 27, 2019
Great Service, Great Staff Had a couple of more re-calls on my 1500, dealt with Dave Guse, He is very good at what he does, remembers you, get you in and out quickly, He is very Had a couple of more re-calls on my 1500, dealt with Dave Guse, He is very good at what he does, remembers you, get you in and out quickly, He is very personable and the work is done quickly , haven't had a problem at Grove Dodge. Keep up the good work. More
by Spokes
Employees Worked With
David Guse
April 27, 2019
Best shopping experience ever Traded in a truck for a 2019 Dodge Grand Caravan. Great options, great people! Dominic, Pavel, Mark and Marcello are the best. Thank you! Cheers Traded in a truck for a 2019 Dodge Grand Caravan. Great options, great people! Dominic, Pavel, Mark and Marcello are the best. Thank you! Cheers More
by Albertacus
Employees Worked With
Marcello Cimino, Mark Japuncic, Domenico Gulli, Pavel Saroka
April 25, 2019
Service for my Challenger Excellent service and the staff, Mr. David Guse, was an absolute pleasure to deal with. He listened, took notes and ensured all was done as requested. Excellent service and the staff, Mr. David Guse, was an absolute pleasure to deal with. He listened, took notes and ensured all was done as requested. I highly recommend to all. You will not be disappointed dealing with these staff members. I am very fussy with my Challenger and everything was as it should be when returned. More
by whyioughtta
Employees Worked With
David Guse, Norman Mercier, Norman Mercier, David Guse
