
Park Mazda
Sherwood Park, AB
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The worst experience. Having it being the first vehicle over paid by $8,000 I highly recommend no one ever waste their time or money at Park Mazda, got ripped off the warranty. Had to get a new car battery over paid by $8,000 I highly recommend no one ever waste their time or money at Park Mazda, got ripped off the warranty. Had to get a new car battery only months of getting the Chevy was told since it wasnt a Mazda they wouldnt see us, second the Valve cover broke, repaired it out of pocket $310. Now problems again with the engine we've called repeatedly no one will call back including the car sales man Alex who we texted with no response. The Receptionist kept my boyfriend on hold for so long them picked up and hung up the phone. We had our warranty they did not honor. Highly unprofessional do not go here so many other places to get a used vehicle from or a Mazda if that's what your interested in More
Bought new. Dash warped / Paint peeling Bought brand new 2016 Mazda CX5 every option available. Paint peeled -service manager gave me a hard time and tried not to cover it. Then I reported t Bought brand new 2016 Mazda CX5 every option available. Paint peeled -service manager gave me a hard time and tried not to cover it. Then I reported the dash warped over passenger air bag. He acts like a mechanic and tells us nothing to worry about. avoids our repeated calls then denies the dash for warranty. Horrible.. This place has rocketed down to the bottom. Anyone can give cudos for an oil change. Spend over 40k at the place and then find they close the curtains when you drive up and not respond. They are terrible on how they treated us. When you have to shame a dealership for failing their customers it time to replace your staff and review your mission statement. Rated below 1 star - no star. worst in Canada!! More
Im happy with my new CX5 I bought a Mazda CX-5 2019 in the store. My sales rep Julie was awesome. I love my new car! I highly recommended this store ... I bought a Mazda CX-5 2019 in the store. My sales rep Julie was awesome. I love my new car! I highly recommended this store ... More
Great, friendly service Brandon Eastman went above and beyond in providing our family with amazing service in a professional and caring manner - and was fantastic to deal wit Brandon Eastman went above and beyond in providing our family with amazing service in a professional and caring manner - and was fantastic to deal with. He was patient, not pushy at all, honest, knowledgable, respectful and kind at following up. Thanks again Brandon! More
Not worth dealing with these guys Walk on lot, they where to busy playing around to even ask us if we needed help to bad I really do like Mazda products. Walk on lot, they where to busy playing around to even ask us if we needed help to bad I really do like Mazda products. More
This Diamond of a Dealership Doesn't Disappoint! This diamond of a dealership doesn't disappoint! The truly outstanding experience started by the moment I was greeted by Edwin Opoku. Within a few min This diamond of a dealership doesn't disappoint! The truly outstanding experience started by the moment I was greeted by Edwin Opoku. Within a few minutes of speaking with this gentleman, I was moved by his winning combination of professionalism, respect and enthusiasm. Edwin consistently affirmed my confidence in continuing and closing my stress-free buying experience by being an honourable person. Park Mazda has a unerring focus on making a customer feel comfortable -- no jingles, no gimmicky ads -- just a consistent delivery of quality from all staff here. I appreciate the reliable efforts of the Lewicki family in fostering a facility that has praiseworthy people like Edwin, the sales manager Chris Thompson, and shop foreman Randy Zingle, to name a few; all decent hard-working people that follow through on making sure that this customer is extremely satisfied. Thank-you! More
Disappointed Trade in my rvr to a used Outlander but it's the worst decision I've ever made..after a month lots of issue already to the outlander especially winter Trade in my rvr to a used Outlander but it's the worst decision I've ever made..after a month lots of issue already to the outlander especially winter time and I'm keep calling them bout that and the answered is just bring it to the Mitsubishi dealership I ended up paying extra for servicing in Mitsubishi because after buying the car from park Mazda they wont care anymore. That's the worse dealership that I encountered and will never buy from here again!when im not yet signing the contract sales guy keep calling me and offering like remote starter included but after signing it off he just messaged me that suddenly he realized that started not included his terrible!terrible experienced! More
Smooth buying experience Got an CX-5 last week and Edwin was very professional, accommodating and very knowledgeable. I named my new wheels in his honor! Lady in the finance d Got an CX-5 last week and Edwin was very professional, accommodating and very knowledgeable. I named my new wheels in his honor! Lady in the finance department also very pleasant to deal with. Overall, a smooth buying experience! Will recommend to others for sure... More
Great salesmen Hummad did an amazing job working with us. He worked hard, gave us time, kept us informed and in the end we bought a CX9. Hummad and Jordan worked wit Hummad did an amazing job working with us. He worked hard, gave us time, kept us informed and in the end we bought a CX9. Hummad and Jordan worked with us on a fair deal and in the wnd we were happy customers! Thanks Park Mazda! More
Great experience great people Had an awesome expeirence dealing with park mazda getting me in a vehicle. Finance dept was awesome. Many thanks to Anita Smiley for going the extra m Had an awesome expeirence dealing with park mazda getting me in a vehicle. Finance dept was awesome. Many thanks to Anita Smiley for going the extra mile to help me out thanks again loce the car More