Owasco Volkswagen
Whitby, ON
Filter Reviews by Keyword
By Type
Showing 152 reviews
My experience at Owasco Volkswagen Whitby was exceptional. My husband and I recently purchased a used vehicle from there with the direction of Limas Mendez and all I can say is he was great, know exceptional. My husband and I recently purchased a used vehicle from there with the direction of Limas Mendez and all I can say is he was great, knowledgeable, to the point and a pleasure to deal with. He ensured our experience was great, I’d recommend him to anyone. We are so happy with our new vehicle! More
I went into Owasco to put winter tires on my vehicle and left with a brand new wagon! Lisa was fantastic, patient, knowledgable and made the whole process easy, fitting the vehicle to my budget. I had been left with a brand new wagon! Lisa was fantastic, patient, knowledgable and made the whole process easy, fitting the vehicle to my budget. I had been to other dealers and the experience wasdishearting, needless to say...I left without a vehicle. More
Great dealership I just bought a new Jetta. I am very pleased with it. My sales person was Lisa Allenshaw. She was friendly, helpful, knowledgeable and efficient. Next I just bought a new Jetta. I am very pleased with it. My sales person was Lisa Allenshaw. She was friendly, helpful, knowledgeable and efficient. Next time I buy another Jetta, I will go to her. Thank you Owasco! Janet K. More
2015 Tiguan I bought my car back in 2017, a 2015 Tiguan. Overall the sales person was nice(doesn’t work there anymore) however, in the description of the car he I bought my car back in 2017, a 2015 Tiguan. Overall the sales person was nice(doesn’t work there anymore) however, in the description of the car he never told me A)the car only took premium(I asked about unusual things like that) and B) it had a turbo. Throughout the whole 2 years I’ve had this car I’ve had issues with it stuff wrong, hesitating and just overall not preforming how I thought it should. Visited service a few times for the routine check ups and that specific issue. They kept telling me nothing was wrong. Finally a check engine light comes on back at the end of October. took me 3 weeks to get a service appt, find out my turbo went. Told me it would take until the Monday/Tuesday for the part to come in. Don’t get a call. I call them, leave a message, nothing. Call again a week later, leave message, nothing. Then email the service manager, still took him all day to get back to me. Will not be buying from them again. After turbo is fixed, not going back there. More
Fantastic place I was opportune to meet with Lisa and Quinn who’s services from the get go was fantastic. My wife’s first VW Atlas and indeed an exceptional one. I was opportune to meet with Lisa and Quinn who’s services from the get go was fantastic. My wife’s first VW Atlas and indeed an exceptional one. Every step was a hassle free one with Quinn constantly leading the way and finding every savings we could get. This guys are awesome and I will recommend anyone to OWASCO Whitby branch anytime. More
Excellent parts service! I am very pleased with the service department. I was able to order a part for my 2001 Beetle that I couldn't find in Sudbury. One more reason I'm happ I am very pleased with the service department. I was able to order a part for my 2001 Beetle that I couldn't find in Sudbury. One more reason I'm happy we bought our Tiguan in Whitby and not Sudbury. More
service and sales experience. Excellent service experience, car was ready on time as promised, Ryan and staff were polite , professional, and efficient. Kudoes all round. My wife w Excellent service experience, car was ready on time as promised, Ryan and staff were polite , professional, and efficient. Kudoes all round. My wife was seriously interested in the new 2019 Beetle Wolfsburg. We were intro'd to Lisa Allamshaw, who listened to our needs, responded with a full road test and presentation. She is likeable,knowledgable, and truly professional. As a retired "lifer", with 45 years of automotive retail, I was astounded to learn that she had only been in auto sales for 6 weeks. What a TALENT !!! Her approach was both impressive and surefooted. I think she is a star in the making. Asked for the order with a trial close, which would have been a "yes" if the Beetle had better visibility for my wife. We have decided to stay with our Golfs for the present. I received a followup call from Lisa as she had promised to do, and agreed to keep in touch in the future. Lisa's people skills are truly brilliant. Well done,Lisa & Owasco. More
Like family Purchased my 2019 Jetta from Mike Zach from Owasco He was courteous friendly and professional. He understood my needs and was able to fit me in my n Purchased my 2019 Jetta from Mike Zach from Owasco He was courteous friendly and professional. He understood my needs and was able to fit me in my new car without pressure. I will definitely go back to Mike for his opinion on a new purchase.....He seems to just know what you’re looking for. Good establishment. Great people. Wonderful service. More
Very Helpful and Accommodating! My wife’s car, 2001 Jetta 1.8T needed it’s first headlight halogen Lamp. Sean the shop foreman was very understanding and helpful. The lamp was insta My wife’s car, 2001 Jetta 1.8T needed it’s first headlight halogen Lamp. Sean the shop foreman was very understanding and helpful. The lamp was installed while I waited and that was not very long. 20 minutes. Wow! Excellent! Now my wife will feel much better and safer driving her Jetta in the evenings. Many thanks also to Kyle, the service manager. Recommendable service. Impressed! H.B. P.S. the Jetta is 18 years old and 198,000 KM’s. H. More
Excellent deals I had a fantastic deal from Renata. I got a excellent deal from her compare to other VW dealerships. I Would totally recommend dealing with Renata I had a fantastic deal from Renata. I got a excellent deal from her compare to other VW dealerships. I Would totally recommend dealing with Renata to anyone. What a pleasurable experience. Thanks Again and God blessings :-)) More