Owasco Volkswagen

Stay away they are thieves!!!!!!! .they lied about the car proof once you buy a car they don't returne your call and all they try to do is add more money and try to give you fake info. Beware, go to anoth car proof once you buy a car they don't returne your call and all they try to do is add more money and try to give you fake info. Beware, go to another dealer! More

Today I called Owasco to inquire about details for a pre-owned vehicle. I live approximately 2 hours away so wanted to confirm a few background details and do a full price comparison to another similar pre-owned vehicle. I live approximately 2 hours away so wanted to confirm a few background details and do a full price comparison to another similar vehicle before taking the long drive to see the car and move forward. I spoke with Charles who proceeded to tell me he could not provide me with the status of the CarProof because he was "busy". When I asked to be passed over to another rep who might be available to help he told me they were all "busy" too and could not assist. I was shocked by the poor level of customer service provided at Owasco, especially when inquiring about a car I am interested in purchasing. Based on this as well as their poor rating at the BBB this will not be a dealership I will be doing business with. More