Owasco Volkswagen

Great Customer Service David Aquino at Owasco Volkswagen was such a great person to work with! David provided customer service beyond my expectations and did everything he c David Aquino at Owasco Volkswagen was such a great person to work with! David provided customer service beyond my expectations and did everything he could to make sure I got the greatest deal possible! He constantly went out of his way to assure we were getting exactly what we were looking for. He was very polite and friendly and assured I got the perfect car for the perfect price! I recommend him to everyone! Wouldn't want to purchase my car from anyone else! Would definitely return to Owasco to deal with David. More

Exceptional service at Owasco Volkswagen David was a pleasure to work with. He was extremely positive and helpful. He was very informative and wanted to make sure I was happy with the vehicl David was a pleasure to work with. He was extremely positive and helpful. He was very informative and wanted to make sure I was happy with the vehicle I was purchasing. He made my visit and purchase a happy and satisfying experience. More

Great Buying Experience at Owasco David was great to work with. He wanted to know exactly what my needs were in a vehicle and allowed me to do as many test drives as I wanted to find David was great to work with. He wanted to know exactly what my needs were in a vehicle and allowed me to do as many test drives as I wanted to find the right one. He was very professional and I did not feel rushed or pressured to make a decision right away. He has followed up on my purchase and seems to genuinely care about his clients. I would recommend Owasco to anyone looking for quality service and a great selection of vehicles! More

Employee Review We recently purchased two 2014 Volkswagen Jettas. David Aquino was the salesperson who assisted us. He was very knowledgeable and helpful. He answered We recently purchased two 2014 Volkswagen Jettas. David Aquino was the salesperson who assisted us. He was very knowledgeable and helpful. He answered all of our questions and offered advice. Although these things are important, personality and customer service are equally important. David was wonderful to work with and I would definitely recommend him to anyone I know who was purchasing a vehicle. More

Great Service and Pirice David helped me to choose the car and was very helpful. He explained everything in detail and worked extremely had to get me the best price. I compare David helped me to choose the car and was very helpful. He explained everything in detail and worked extremely had to get me the best price. I compared to other dealership and they were not even able to touch it for exactly same car. More

Very happy with my experience! I have purchased 4 VWs and one Audi from Owasco in the last 10 years. I have always been happy with the sales experience. Deliveries have been very I have purchased 4 VWs and one Audi from Owasco in the last 10 years. I have always been happy with the sales experience. Deliveries have been very smooth with no issues. After sales service exceeds my expectations. My schedule is accommodated, even to the point where they will deliver my car to downtown Toronto after service is completed. Employees remember who you are, and personalize their service. Exactly what I would expect from a customer focused organization. More

got charged $500 for an oil change. 3 hts of service at 99$/hr plus hst. couldnt believe it lol very upsetting. never will i recommend anyone about this company owned by bob lewwey. 99$/hr plus hst. couldnt believe it lol very upsetting. never will i recommend anyone about this company owned by bob lewwey. More

I have purchased 3 New & 2 Used cars there since 2003, Great Sales & Customer Service every time I am there. 2003 TDI Jetta - New 2007 Rabbit - New 2008 Jetta - New 2009 Tiguan - Used - Wreck 2003, Great Sales & Customer Service every time I am there. 2003 TDI Jetta - New 2007 Rabbit - New 2008 Jetta - New 2009 Tiguan - Used - Wrecked in an accident 2010 Tiguan - Used My most recent visit was to replace a vehicle that was destroyed in an accident. Chris was a great & friendly sales man who knew right away the vehicle they had in stock was available. Carlene helped with all questions related to financing and made it all happen without a hitch. Bobby the sales manager even came over to shake my hand and say hello, and even remembered me from previous car purchases. Then he proceeded to help by giving an amazing deal on new winter wheels & tires and warranty that I required. Stuart the service manager looked after some issues I had with the 2009 Tiguan. I am a very picky owner and it was a long process but he never lost his cool and was always there to help with a smiling face. They even gave me a new loaner car at no extra charge while my car was in for service. Jenn has been my service advisor for a long time always ready to fill me in with any info I need to know on current or future repairs or service. Both Bobby and Stuart are always just an email or phone call away and have no problem fixing any problem that may occur. I love this dealership and will continue to use them for years to come. I recommend Owasco to anyone interested in a VW or Audi. More

My experience buying my Volkswagen was great. Charles came in on his day off even so I could pick it up a day earlier - which was above and beyond! I would recommend OWASCO dealership to a friend looking came in on his day off even so I could pick it up a day earlier - which was above and beyond! I would recommend OWASCO dealership to a friend looking to buy a Volkswagen. More

We purchased a used VW from this dealership and later found out they purchased it from Quebec! We were never told that! On top of it this dealership repeatedly sells used cars and sells extended warranti found out they purchased it from Quebec! We were never told that! On top of it this dealership repeatedly sells used cars and sells extended warranties along with it over and over on the same car so they can keep billing supposed warranty work to VW Canada! Rip offs. This dealership is not even a member of the BBB and there is a reason for that. When you have a complaint do not waste your time cause they do not care at all. Take your complaint to VW/Audi Canada. They are located in Ajax on Bayly St. Bottom line is all that matters to them and it shows. I would never deal with these rips offs again and do not recommend you waste your time. Jack More