Otto's BMW

Eric was very professional and helpful in helping me choose a vehicle . Mulu was wonderful , organized and kind in dealing with the financial matters . Moe was very informative in handing off the vehic choose a vehicle . Mulu was wonderful , organized and kind in dealing with the financial matters . Moe was very informative in handing off the vehicle to me , and very patient with my questions . A great experience overall. Sharon More

Great place to get ur BMW. Great ppl and easy to work with. Highly recommended to family and friends. Would definitely come back for my next BMW as well with. Highly recommended to family and friends. Would definitely come back for my next BMW as well More

Otto’s did the requested work, which included advice about optional items. Their prices were as advertised and the work was completed in short order. They returned the car in spotless condition and incl about optional items. Their prices were as advertised and the work was completed in short order. They returned the car in spotless condition and included a full jug of windshield washer fluid. Nice touches. More

Always well looked after when visiting the dealership regardless of reason for the visit, looking for a new vehicle, or dropping off/waiting for a service. regardless of reason for the visit, looking for a new vehicle, or dropping off/waiting for a service. More

Excellent from beginning to us driving our cars off the lot . Everything went as exactly they way they told us . Best Dealer in the city . lot . Everything went as exactly they way they told us . Best Dealer in the city . More

Excellent customer service and friendly environment and very efficient on delivering the vehicle after servicing Excellent pick-up and drop off shutter service no matter where do you leave very efficient on delivering the vehicle after servicing Excellent pick-up and drop off shutter service no matter where do you leave More

Both Justin and Don were extremely helpful in the entire process from scheduled test drive to taking delivery of our BMW. All emails were answered promptly. Would not hesitate to recommend Otto’s BMW deal process from scheduled test drive to taking delivery of our BMW. All emails were answered promptly. Would not hesitate to recommend Otto’s BMW dealership. More

BRUTAL! I have been trying to payout my BMW X7 for TWO MONTHS! I leased this vehicle in December 2020 and the dealership has been playing games. They first held the payout cheque. After that they sent the MONTHS! I leased this vehicle in December 2020 and the dealership has been playing games. They first held the payout cheque. After that they sent the cheque back to the other dealership where I traded the vehicle in. Meanwhile payments keep coming out of my account. NOW! Allegedly, I am being told that I am unable to payout the vehicle within the first year even though my BMW Financial contract says I can?! ..... BEWARE! More

Amazing customer service. Staff provided refreshments during visit and were very polite and knowledgeable. The staff went the extra mile to ensure we were happy with our sale. We would 1,000 % repurchase during visit and were very polite and knowledgeable. The staff went the extra mile to ensure we were happy with our sale. We would 1,000 % repurchase from Otto's. Loved every experience! More