Otto's BMW
Ottawa, ON
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168 Reviews of Otto's BMW
We bought 3 cars since 2013. The service is always perfect. Eric, Dusko, Mulu and Nour were very professionnal. We are enjoining our i4 a lot. Thanks to the great team. 5 stars! The service is always perfect. Eric, Dusko, Mulu and Nour were very professionnal. We are enjoining our i4 a lot. Thanks to the great team. 5 stars!!! More
Otto’s is very focused on customer service. A very pleasant experience when you have to bring your vehicle in for regular maintenance. A very pleasant experience when you have to bring your vehicle in for regular maintenance. More
Hi I really appreciated that the service representative took my concerns seriously and followed up with the technicians. All the concerns were addressed and my vehicle is running better than ever before took my concerns seriously and followed up with the technicians. All the concerns were addressed and my vehicle is running better than ever before The service representative kept me informed every step of the way and I again really appreciated her excellent customer service More
Jenna was my service advisor and she was absolutely amazing. My X3 went in for emergency servicing and she kept me very informed as the work on the vehicle progressed. She also answered all of my que amazing. My X3 went in for emergency servicing and she kept me very informed as the work on the vehicle progressed. She also answered all of my questions quickly and thoroughly. This is the kind of professionalism and personalization I know I can count on at Otto's. More