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Otto's BMW

Ottawa, ON

4.8
168 Reviews

835 Carling Ave

Ottawa, ON

K1S 2E7

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168 Reviews of Otto's BMW

December 08, 2022

very good. minor issues to improve your interactions. nothing special. good to be served by you people. More

by akumar
Recommend Dealer
Yes
Employees Worked With
Marco
November 29, 2022

Over the past 10 year the service has been excellent. We have owned 3 other major European makes, Otto's has the best service. More

by aloha
Recommend Dealer
Yes
Employees Worked With
Jenna in service
November 11, 2022

We bought 3 cars since 2013. The service is always perfect. Eric, Dusko, Mulu and Nour were very professionnal. We are enjoining our i4 a lot. Thanks to the great team. 5 stars! More

by michelcharbonneau55
Recommend Dealer
Yes
Employees Worked With
Eric, Dusko, Mulu and Nour.
October 20, 2022

Otto’s is very focused on customer service. A very pleasant experience when you have to bring your vehicle in for regular maintenance. More

by wcheeseman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Customer service advisor was excellent and the gentleman greeting customers is a an excellent idea and does a great job.
October 14, 2022

Awesome , attentive , friendly . Positive , from the moment i drove in I felt i was in good hands More

by tonymyers335
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco
October 13, 2022

Exceptional service, very smooth experience guided by knowledgeable professionals. Couldn’t be better. Quite impressive. More

by arjonalucia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan, Donald, Iru
September 20, 2022

Hi I really appreciated that the service representative took my concerns seriously and followed up with the technicians. All the concerns were addressed and my vehicle is running better than ever before More

by kathleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chloe Hewett
September 20, 2022

Quick service to get diagnosis and great communication options with being able to communicate by text! More

by AB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna
September 07, 2022

Jenna was my service advisor and she was absolutely amazing. My X3 went in for emergency servicing and she kept me very informed as the work on the vehicle progressed. She also answered all of my que More

by Angie Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jenna, Joshua
September 03, 2022

High level of service, expertise, My gratitude to Service that looked after my vehicle from start to finish More

by NafNaf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chloe Hewett
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