Ottawa St-Laurent Jeep & RAM

Awesome first experience Purchasing my first car was a great experience thanks to Mike T!! My Dad and I really appreciated his dedication to finding us a great car for a GREAT Purchasing my first car was a great experience thanks to Mike T!! My Dad and I really appreciated his dedication to finding us a great car for a GREAT price. We wouldn't have purchased my lovely new FIAT 500 (in my favourite colour!) without Mike, that's for sure. All we can say is thank you Mike for being so great and keep up the good work!!! My Dad is looking forward to purchasing his next car from Mike! More

very good experience we had a life style change and need to changed 1 of our cars to accommodate our change so we went Ottawa dodge based on what we heard and read about t we had a life style change and need to changed 1 of our cars to accommodate our change so we went Ottawa dodge based on what we heard and read about the dealership online and from a friend .. and that is when we met Mike T has to be one of the most honest and straightforward sales person we have ever met .. we had a tight budget and a a small car to convert into a mid size S U V that had to tow our utility trailer back and forth to our camp ... Mike got to work right away and it was very hot that day but he made us feel right at home there while he went out in that heat and searched for some options for us in lot once he found one he would go have it plated and start and brought to the sales door for us to test drive .... really I felt like I did not have a worry in the world and we ended up with a 2011 dodge journey and we love it ... but when we look back on that day the thing that really stands out in my mind is not just the suv but it's Mike and how he made this life change such and easy thing to do .... we have bought a total of 9 cars and trucks in the past 24 months we had some good sales people .... Mike you are on the top of that list .... Great Job ... Ghislaine and I both Thank Ottawa Dodge for the great experience .... More

Excellent customer service Ottawa Dodge is the best dealership I've ever been to. Special mention to Byron of the service department, who always goes above and beyond for custom Ottawa Dodge is the best dealership I've ever been to. Special mention to Byron of the service department, who always goes above and beyond for customers. Keep up the good work guys! More

Great service Happy with our purchase and the very responsive staff at this dealership, who found the vehicle that suits our needs. We would recommend to others Happy with our purchase and the very responsive staff at this dealership, who found the vehicle that suits our needs. We would recommend to others More

Excellent Staff! I had an excellent experience at this dealership. Staff was friendly and knowledgable and dint waste my time with vehicles I didn't care about! The fi I had an excellent experience at this dealership. Staff was friendly and knowledgable and dint waste my time with vehicles I didn't care about! The first vehicle they showed me was the one I ended up buying. 5 Stars! More

Fantastic service My experience at this dealership was fantastic. Upon entering dealership for first time, I was greeted with friendly service by Cam and Lubna. Through My experience at this dealership was fantastic. Upon entering dealership for first time, I was greeted with friendly service by Cam and Lubna. Throughout test drives, discussing options and negotiating price Lubna was very helpful, patient and open. I felt at any point I could look at another model, buy later or walk away without buying at all. Which is to say, there wasn't the extreme pressure to buy now that can be so frustrating at other dealerships. Much appreciated. Thanks for great service! Have a great day and keep up the good work! More

It was a quick and very special great experience I called on saturday for some information on a car I saw online, got a great reception over the phone. the Sales Professional Mike Tshilombo was willi I called on saturday for some information on a car I saw online, got a great reception over the phone. the Sales Professional Mike Tshilombo was willing to receive me the same day if I wanted, I got approved so quickly thanks to the financial team (Joe conte...). Then everything went smooth for me getting my car fresh and clean and ready to start that new adventure with me. Thanks to all the nice people I met and talked to over the phone.Great customer service experience. More

The best dealership Geoff and Joe from ottawa dodge were amazing . They really helped us finding a vehicle that would fit best for are growing family, super amazing custo Geoff and Joe from ottawa dodge were amazing . They really helped us finding a vehicle that would fit best for are growing family, super amazing customer service very friendly people. Best dealership and car salemans and finance person i have doubt with so far. I recommend them to anyone looking for a vehicle go see these guys they are the best. Thank you guys we love are dodge caravan and we are very happy. More

Happy customer As a customer, I felt very welcome the minute that my husband and I walked into the showroom. I was very pleased with the excellent service provided b As a customer, I felt very welcome the minute that my husband and I walked into the showroom. I was very pleased with the excellent service provided by Lubna, Cam and Jesse. Buying a car can be stressful but not at Ottawa Dodge. This was not our first time dealing with Ottawa Dodge, as we purchased a brand new 2013 Dodge Ram pick-up truck two years ago.for my husband. This time it was my turn to get something newer than my 1998 Jimmy. I love my Ford Edge and was especially pleased with the detailing of the vehicle both inside and out. If you want a great experience whether you buy a new or used car/truck make sure to go to Ottawa Dodge. You too will leave there a very happy customer. Kudos to all the wonderful staff that my husband and I dealt with. More

Disappointing experience. After a long search for a specific and unique vehicle, I finally found one at Ottawa dodge. I was prepared to travel from Windsor Ontario for this veh After a long search for a specific and unique vehicle, I finally found one at Ottawa dodge. I was prepared to travel from Windsor Ontario for this vehicle. Mike T. was the salesman I dealt with and I can't say enough great things about him. He was always on the ball and made purchasing a vehicle from 10 hours away a cinch. He went above and beyond over and over again. He even went so far as purchasing my son a ball cap and helping me plan some tourist attractions. 5 stars plus for Mike T! The dealership though was very disappointing. I got sick from the flight so when my son and I arrived I quickly took care of the purchase, did a quick once-over of the vehicle, and rushed out to get to the hotel to rest. Since the vehicle was just 1.5 years old and was purchased from a dealership I made the assumption it would be clean, so to realize how dirty it was on further inspection was disappointing. Even worse was the mouse droppings I found all over it! Also, I assumed there would be an owners manual and all the floor caps (for when the seats are out) would be accounted for. It was also missing all of the valve stem caps (which protect the stem sensors). I called the vehicle after returning to Windsor to inform them of these things and was told i could have paid them to clean the van? What? I have never heard of a dealership selling a dirty van, or charging hundreds to have it cleaned. If I lived in Ottawa I would never a filthy van full of mouse poop from them again! I feel like they didn't feel the need to rectify the situation because I live so far away. Anyway, great salesman, lousy dealership. More