Ottawa St-Laurent Jeep & RAM
Ottawa, ON
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1,172 Reviews of Ottawa St-Laurent Jeep & RAM
Thank you! For Taking Care of my Car Warren and Holly were super helpful to me. I left my tires to the last minute this year, and needed to get new ones. Warren assisted with selecting an Warren and Holly were super helpful to me. I left my tires to the last minute this year, and needed to get new ones. Warren assisted with selecting and ordering the appropriate tires for my car. I compared his rates to the ones around town and it was best. When I arrived, Holly was very helpful. She is very personable and the times that I have dealt with her, I have always left with the feeling that I have been taken care of, without being taken advantage of. As a female customer this is important to me. I would definitely recommend this shop to other customers. Holly should probably be added to your employee list, on this site. Thanks! More
"Our Customers are important to us!" Customer service was appalling. A sales person actually called and confronted me about using another sales person-so uncomfortable. The sales person Customer service was appalling. A sales person actually called and confronted me about using another sales person-so uncomfortable. The sales person I did use had no training on the vehicle I wanted because he was on vacation. We got alot of "I don't knows" and FALSE information. Vehicle was delivered, wrong color interior. I accepted it. Asked for a detailed list of what was included in this vehicle and was told "sticker is in the window".....it was FRENCH. Was told he didn't know where anything was in the vehicle and we would have to figure it out ourselves. The WHOLE process was rushed. We felt like an inconvenience. Ended up with a vehicle that was missing features. Please use a dealership that will take the time to get you what you want and treat you fairly. More
Great truck buying experience! I would first like to start off this review by saying Dilshan Kumarasinghe has to be one of the most honest and respectful sales consultant I have eve I would first like to start off this review by saying Dilshan Kumarasinghe has to be one of the most honest and respectful sales consultant I have ever dealt with I went to Ottawa dodge looking for a truck and Dilshan found me what I wanted for the price I wanted to pay. I have to honestly say this was one of the best vehicle buying experiences ive ever had... I feel I should also give a shoutout to Mike Gervais for dealing with all of the questions and concerns I had. More
Familyvan We visited multi dealerships and none were as informative as Ottawa Dodge. Fair price, great availability and staff was great. If you want a vehicle We visited multi dealerships and none were as informative as Ottawa Dodge. Fair price, great availability and staff was great. If you want a vehicle go see Stephanie! More
Professionalism! First of all, I would like thank Ottawa Jeep for the excellent service they provide but most of all, I really want to thank my sale representative Her First of all, I would like thank Ottawa Jeep for the excellent service they provide but most of all, I really want to thank my sale representative Herby PIERRE for the outstanding Service. Mr. PIERRE goes out of his way to make his clients comfortable and relax when a Big purchase happens. The amount of compassion, patience and effort he provided me was remarkable. When I had a question! He had the answer in minutes. I will recommend Mr. PIERRE to anyone that`s looking for a vehicle. The bottom line is that he is an example of professionalism. 6 out of 5 Stars! Thank you Herby Pierre, Eric More
Relaxed. I found the whole atmosphere at Ottawa Dodge very relaxed. Buying a new car is a stressful time and high pressure sales make the experience even more I found the whole atmosphere at Ottawa Dodge very relaxed. Buying a new car is a stressful time and high pressure sales make the experience even more trying. This is not the Ottawa Dodge experience. They tried to find the right vehicle to meet my needs for the best price. All the staff were friendly and personable and they seemed to like and respect each other as well. They really took a lot of the stress out of making a major purchase. More
Incredibly pleased with the entire process! Was in a tight timeline because my current truck died, dealt with Geoff Zobl and had an amazing experience. Helped me out and got me rolling again in Was in a tight timeline because my current truck died, dealt with Geoff Zobl and had an amazing experience. Helped me out and got me rolling again in less than 48 hours. I would 100% recommend both the dealership and Geoff to everyone looking for a new or used ride. Amazing service from everyone I dealt with. More
Great customer service. This dealership really cares about their customer satisfaction. After a small issue with our purchase, they put a lot of work into making sure that we This dealership really cares about their customer satisfaction. After a small issue with our purchase, they put a lot of work into making sure that we left happy with everything we wanted in a vehicle (plus more). Additionally, Simon showed up on his day off to help us make the deal go smoothly. Overall this is a top notch dealership who truly value their customers and give great deals. This once frustrated customer is walking away quite satisfied with a brand new dodge ram. I would recommend this dealership to anyone looking for a reliable vehicle. My brother also bought a truck and is very satisfied with his purchase. More
Service department Although our experience with the dealership was amazing over all, our only complaint is the service department. I was told my car would be ready for 2 Although our experience with the dealership was amazing over all, our only complaint is the service department. I was told my car would be ready for 2 o'clock but was not ready for an additional 2 hours. We were sitting there waiting the whole time. Over all though , a great experience for us. More
Great Work So pleased with the service you provided! And love my Dodge Journey. Thank you Dilshan for everything! Friendly and efficient staff made this experien So pleased with the service you provided! And love my Dodge Journey. Thank you Dilshan for everything! Friendly and efficient staff made this experience very pleasant. More