Orillia Dodge

they are very good feel like home there.I would go back and They are very good love Tim Obee he know what he those.like family.love the way they make me feel and important all the time. They are very good love Tim Obee he know what he those.like family.love the way they make me feel and important all the time. More

Many promises...only disappointment I purchased a used Dodge Caliber privately. The car would not start but would run with the use of a can of quick start. My regular mechanic stated tha I purchased a used Dodge Caliber privately. The car would not start but would run with the use of a can of quick start. My regular mechanic stated that they can't fix it because it is a PCM related issue that only a dealership has access to. I called Mac Lang and they stated that they could have a look at it. Towed the car there. I fully understand that I did not have an appointment and might have to wait a couple of days. However all I got is service advisors stringing me along with lies. Now after 8 days in the shop, I am told they will not look at until next week. They would not give me a definite day when they would get around to it. The issue I have is that cars rarely warn you when they break down and there is always an urgency when they need to be repaired. What if this was the only car I owned? Tell the truth. Don't lie to the customer. If you are so busy that you can't look at it, tell the customer. Now after being told day after day that it would be looked at today...I don't trust what I am being told. This is not the first time I have had issues with the service at this dealership. I know I don't drive a $50,000 truck but I feel like a second class citizen driving a small used car. More

Waiting for my new truck love my new truck Gordie Antle and Carrie McCreight gave excellent service but by 240 km my check fuel cap light and check engine lights came on so I love my new truck Gordie Antle and Carrie McCreight gave excellent service but by 240 km my check fuel cap light and check engine lights came on so I took truck into service and met Laurie Black who seemed to not care I was having issues with my truck told me it was the luck of the draw why my new had lights on already that was Tuesday and I`m still waiting to hear from them and they still have my truck not impressed its now Friday More

Worst customer service The worst customer service I have ever received from a dealership, I will not be returning. The service department treats their customers awful and do The worst customer service I have ever received from a dealership, I will not be returning. The service department treats their customers awful and do not rectify any issues. More

2018 RAM 1500 4X4 for my Birthday. All went as schedule, 2018 RAM 1500 4X4 for my Birthday. Gordie Antle make me feel the most comfortable with my purchase. Carrie McCreight was incr All went as schedule, 2018 RAM 1500 4X4 for my Birthday. Gordie Antle make me feel the most comfortable with my purchase. Carrie McCreight was incredible with all the paper work. Both are the best to do business with, they have the experience to help anyone buying a new or used vehicle. Norton from Riceville ON More

selling un-safetied truck charged me 27,000 for used truck was totally non-safety able needed door pins no back bumper tranny went totally out of it 2 months in ,Steve the owne charged me 27,000 for used truck was totally non-safety able needed door pins no back bumper tranny went totally out of it 2 months in ,Steve the owner promised to reimburse me put me off and screwed me ,well screw them More

Financing was the most pleasant experience Purchased a used truck from Mac Lang on May 15th, 2017 and the lady in financing (thank you for your help Carrie McCreight) was SO easy to deal with, Purchased a used truck from Mac Lang on May 15th, 2017 and the lady in financing (thank you for your help Carrie McCreight) was SO easy to deal with, helpful and knowledgeable. Not so impressed with the Salesman, Tim Obee. It was a good thing that we knew what we wanted as he was no help at all and almost tried to make it like he was doing us a favour by selling us this "piece of crap". The snide comments had me leaving the dealership within minutes of arriving however, I was convinced to stay by my better half as the truck in question was what we were looking for and we had gone some distance to get there. In spite of the "salesman", we purchased the vehicle anyway and I would probably do more business with Mac Lang (thanks again Carrie) however, wouldn't deal with that same salesman again. More

Great time All involved in my purchase where both professional as well as great fun people who made the buying experience very memorable..I would clearly recomme All involved in my purchase where both professional as well as great fun people who made the buying experience very memorable..I would clearly recommend these people to anyone interested in a car purchase. More