OpenRoad Volkswagen

Console Storage Compartment I am very happy this time with the Parts Dept. They don't know how long to take to fix my car and gave me a courtesy ride to Lougheed Mall. I want t I am very happy this time with the Parts Dept. They don't know how long to take to fix my car and gave me a courtesy ride to Lougheed Mall. I want to give compliment to Brian. My new car hatch was too high for me and he did something which solved the problem and he helped me out this time too. Don is nice, I asked him questions and he politely answered me. I am waiting for him to call me regarding dash camera, hopefully he won't forget. Katheleen is great and helpful too. Hopefully they will continue to provide great service. This rating is specially for the Parts Dept for this service only. I did not write the review for the Sales Dept last time. More

Excellence was expected and delivered. Very pleased with the experience and courtesies received from service advisor Dom and your technicians. Car was even ready before the time estimated. Very pleased with the experience and courtesies received from service advisor Dom and your technicians. Car was even ready before the time estimated. No hesitation to recommend OR VW to my friends and acquaintances. More

Openroad VW I bought VW golf here and came back for the services. The overall service and experience was great and I would strongly recommend Openroad to my frien I bought VW golf here and came back for the services. The overall service and experience was great and I would strongly recommend Openroad to my friends. More

Amazing Service Have been bringing my Volkswagen Tiguan to the Burnaby dealership as it’s close to my work. I have been very impressed by the service and overall frie Have been bringing my Volkswagen Tiguan to the Burnaby dealership as it’s close to my work. I have been very impressed by the service and overall friendliness of the staff. Would definitely recommend!! More

Great service I brought my new golf sportwagen in for it's first service. The service department was excellent and my car was finished in a good amount of time. Th I brought my new golf sportwagen in for it's first service. The service department was excellent and my car was finished in a good amount of time. The staff was very friendly and I am happy to be a Open Road VW customer. More

Regular service Timely & completed as requested. Friendly staff. Added notes were checked and responded too from when making appointment. Cleaned out car from insid Timely & completed as requested. Friendly staff. Added notes were checked and responded too from when making appointment. Cleaned out car from inside out when picked up! More

Excellent Service I went in for a winter tire service, they did an excellent job! They had an excellent service and that was very professional. Great job! I went in for a winter tire service, they did an excellent job! They had an excellent service and that was very professional. Great job! More

Warranty Repair I had to return my new vehicle for an issue with a wheel. The staff took the time to understand the problem (i even had a technician ride with me to e I had to return my new vehicle for an issue with a wheel. The staff took the time to understand the problem (i even had a technician ride with me to experience the issue - never had that before!). The staff took every effort to ensure i was looked after and i was kept up to date on the repair. Excellent service and manners - having had VW's for some years and serviced elsewhere - you have raised the bar! More

Very happy with the service Communication and delivery of service excellent as always. Very helpful and willing to accommodate questions. Got a pickup and drop off at work Communication and delivery of service excellent as always. Very helpful and willing to accommodate questions. Got a pickup and drop off at work which helped a lot too. More

"Continues to meet expectations" Always professional, prompt, friendly and reliable service. Open Road VW continues to be my go to service center. Great Job, and Outstanding staff. Always professional, prompt, friendly and reliable service. Open Road VW continues to be my go to service center. Great Job, and Outstanding staff. Always satisfied. More