Ontario Chrysler Jeep Dodge - Service Centre

Excelent service Your service department is the best especially service advisor Devaughn he was helpful kept me informed regarding my repair i will definitely recommen Your service department is the best especially service advisor Devaughn he was helpful kept me informed regarding my repair i will definitely recommend this place to others More

Serevice Very satisfied with the service department, always courteous and take care of me the minute I shut my vehicle of in the service bay area, the staff is Very satisfied with the service department, always courteous and take care of me the minute I shut my vehicle of in the service bay area, the staff is very knowledgeable when I explain my issue(s) and advises me of a possible reason and plan of action. More

really great experience so far i have been receiving service by my service advisor, Deepak. prompt, courteous and friendly and suggests only what is needed without making me blow a i have been receiving service by my service advisor, Deepak. prompt, courteous and friendly and suggests only what is needed without making me blow a hole through the pocket. thanks More

Poor service and communication March 1 we requested the rear window of our Grand Caravan be replaced after the van had been broken into. The service tell told us it might be a week March 1 we requested the rear window of our Grand Caravan be replaced after the van had been broken into. The service tell told us it might be a week to get the glass replacement in. Said window made it so we could not open one of the rear doors, and we asked them to fix this along with our oil change at the time. They did not. Thinking it was only to be a week, I let it go. No call regarding the part was received after a week, nor two, nor even three. April 1 I called and left a message for our service attendant to follow up. He did not. After a couple other attempts, I talk to the service manager on April 30. He's very apologetic and says the glass has yet to arrive. He then offers a discount on the part and a severe discount on the labour to appease us. He says he will call us in a week or two when it arrives. Fast forward to June 3 after no call backs from the service manager since April 30. I call back and he is on vacation. Showing to the next manager up, they pull a window off a used vehicle and finally replace the broken window. Then they charged us full price for labour. I'm 30 years in customer service, and this place has no clue what that means. I will not go back and I would never recommend you go there, period. Find someone qualified who wants your business. More

Excellent customer Service From Devaughn Robinson. This dealership provides average to good customer service. One exception is service advisor Devaughn Robinson who provided me with exceptional custome This dealership provides average to good customer service. One exception is service advisor Devaughn Robinson who provided me with exceptional customer service on multiple service and repair visits. I highly recommend him. He will keep you up to date during your stay and go out of his way to help you in any possible way. Good guy. More

Personal Truck Thanks Devaughn. You got me into Service and out the door quickly and very efficiently, and your Dealership is so close to my Office, I can walk back Thanks Devaughn. You got me into Service and out the door quickly and very efficiently, and your Dealership is so close to my Office, I can walk back and forth f or service More

excellent service dept. I was in today with my van. I had the pleasure of dealing with Grant Cafferty (service advisor). he is very professional and courteous. This is a grea I was in today with my van. I had the pleasure of dealing with Grant Cafferty (service advisor). he is very professional and courteous. This is a great dealership to have your vehicle serviced. More

My Jeep SRT service experience I purchased a used Grand Cherokee SRT privately and brought it to Ontario Chrysler for a complete checkup. They were honest and thorough. I already ha I purchased a used Grand Cherokee SRT privately and brought it to Ontario Chrysler for a complete checkup. They were honest and thorough. I already had an idea of what it needed and didn't need. They were spot on. Thanks for being honest. Allen More

great service service guy Devaughn was a great help to me, got my vehicle work on in a timely manner. the service area when you drive in needs a little renovation, service guy Devaughn was a great help to me, got my vehicle work on in a timely manner. the service area when you drive in needs a little renovation, missing tiles and all. that being said Devaughn was a great guy to deal with and talk to. Would definitely recommend him to others. More

A pleased customer after a service call A timely appointment was offered to me. I was greeted by Roger who was very helpful and polite. A ride to my office was arranged for me. My vehicle A timely appointment was offered to me. I was greeted by Roger who was very helpful and polite. A ride to my office was arranged for me. My vehicle was ready for pick-up earlier than expected so an excellent experience overall. More