Ontario Chrysler Jeep Dodge Ram

I visited Ontario Chrysler twice in one week. My first I visited Ontario Chrysler twice in one week. My first visit was with Rabih (sales manager), then after that initial introduction Rabih introduced m I visited Ontario Chrysler twice in one week. My first visit was with Rabih (sales manager), then after that initial introduction Rabih introduced me to Ayman (asst.sales manager), as Rabih was in the middle of caring for a customer. At the end of the transaction,I met with Gabe(finance manager) who finalized all the details and final papers. ---------------------------------------------------------------------------------------------------------------------------------------------------- From the moment I walked in Ontario Chrysler, Rabih made the entire experience very comfortable, with absolutely no pressure tactics, but in the same time very informative in regards to our interest in a vehicle. To my surprise Rabih immediately requested that the vehicle of my interest be ready for me for a test drive,and asked me if I would like to test drive one. Upon our arrival back from my test drive, Rabih was busy with yet another customer, BUT immediately when seeing me come in He called Ayman to take care and further answer my questions. Both Rabih and Ayman were polite, friendly,with absolutely NO pressure.They were there to help and answer my questions and other details about cost etc. I left the dealership that evening not feeling that I was wasting both salesmans time because of not making a sale that evening, and I felt they gave me the respect as a potential customer to honor me with the choice to return if I had further questions without any pressure tactics or comments. After a few days, I called to confirm that Ayman was in,and within a short time I had made my purchase. The price of the vehicle was exactly what I had already decided to pay. Ayman did not make me feel that I was in any way taking advantage of Ontario Chrysler. Rather, He made the deal work, with out wasting my time. What a breath of fresh air that was. Rabih came to check up and see if everything was alright, and I assured Him that it was. Rabihs last words were to Ayman ,while I was sitting "make sure you take good care of him". The entire feel of my experience from the moment I stepped in , was very professional. I appreciated that the discussions were kept confidential and held in a well maintained cubicle, and I must say that there was no vulgar language used during the entire transaction, again what a breath of fresh air. Least but not last, when I dealt with the Finance manager,(Gabe) I was expecting to be pressured to purchase other items for the vehicle, but to my surprise , Gabe briefly gave me an explanation of the item, along with the benefits of purchasing it, BUT then Gabe would ask me if I was interested in purchasing it, with no further pressure tactics. I'm glad that I dealt and purchased my vehicle at Ontario Chrysler, and most of all I feel that if something is needed whether repairs or other concerns, I know that things will be taken care of in a proper,professional manner. For me, making a big purchase is always nerve wrecking . I have purchased new vehicles in the past as well, but this experience was great. Thank you very much to Ontario Chrysler, and to your great staff that I dealt with. Regards: Antonio More

My experience at Ontario Chrysler Jeep Dodge retailer was fast, friendly and enjoyable. I got a great deal on a used car, Richard Mroz knows his stuff and I recommend him to anyone who's buying a new or used fast, friendly and enjoyable. I got a great deal on a used car, Richard Mroz knows his stuff and I recommend him to anyone who's buying a new or used car. More

I have always had friendly helpful service, I have dealt with this dealership for many years, I am always happy with the results both in the service department and when purchasing a new vehicle with this dealership for many years, I am always happy with the results both in the service department and when purchasing a new vehicle More

The vehicle looked great when I inspected it prior to purchasing. I paid extra to have it undercoated and rustproofed and picked up the car without a thorough follow-up inspection. Upon arriving at work purchasing. I paid extra to have it undercoated and rustproofed and picked up the car without a thorough follow-up inspection. Upon arriving at work a 10 minute drive away I noticed a small amount of damage on the front bumper that was not there on first inspection, apparent to me that it happened while being undercoated. The sales managers attitude was relayed to me by the sales person as "What do you expect, it's a used car". I was also informed on delivery that the front bumper had been replaced due to a crack in the original so it was not something that happened to the prior owner. More

Overall my experience dealing with Mr. Ted Edmonds was above average. He went above and beyond to have my Jeep arrive on time. . I had a new lift kit and tires changed without any hassle. Thank you Jeep! above average. He went above and beyond to have my Jeep arrive on time. . I had a new lift kit and tires changed without any hassle. Thank you Jeep!!! More

Matt was very pleasant to deal with. Would recommend dealing with these guys. Robih agreed on a great deal for my new SUV. Very pleased dealing with these guys. Robih agreed on a great deal for my new SUV. Very pleased More

Recently I purchsed a brand new 2014 Town & Country from Ontario Chrysler. It was a great experience. The sales Walid and sales manager Rabih were very friendly to talk to. They answered all my questio from Ontario Chrysler. It was a great experience. The sales Walid and sales manager Rabih were very friendly to talk to. They answered all my questions and gave me a very good price. They did not have the exact car I wanted but they managed to find one for me from a dealer which was far away from Mississauga. The car was delivered as promised with a very low milage 12 km. Also, I bought the car at the end of Nov and picked up the car on Dec 10th. Starting from Dec 3rd, Chrysler offered a new holiday bonuse. They honoured me the new promotion when I picked up the car. I was very happy. The finance manager Tinu was also great. He was very gentle. He did not rush me to sign anything and made me feel very confortable. All in all, this was a great shopping experience. I will recommand this dealership to everyone who wants buy a Chysler car. More

Ontario Chrysler RE: Quality sales and service of this Ontario Chrysler RE: Quality sales and service of this dealership. I would like to inform the general consumer to who requires a new vehicle, a u Ontario Chrysler RE: Quality sales and service of this dealership. I would like to inform the general consumer to who requires a new vehicle, a used vehicle, or an automotive repair shop, that place is Ontario Chrysler. This dealership is amazing with a strong sales team, and quality repair shop with professional honest employees. The foundation of an excellent sales and service is teamwork they have that. The staff of this dealership is focused on customer service, it is their paramount objective. I have been buying cars at this dealership for over 10 years and will continue for as long as I drive. I am extremely happy with my purchased vehicle, and I know that if I have any concerns or issues I can turn to Ontario Chrysler with a resolution. This dealership is located on DIXIE ROAD south of the 401 between Matheson Blvd and Eglinton Ave in Mississauga. Finally and most importantly, the reason I am expressing my opinion is to let everyone know that if you want to get your car repaired, buy, or lease a vehicle turn to the number #1 dealership in Ontario. The quality here speaks for itself. . I say with confidence that I have very high opinion of the quality of Ontario Chrysler service and sales department. . I refuse to have any other dealership or garage inspect or repair my vehicle. I would recommend Ontario Chrysler to my colleagues, and friends. More

My wife and I recently purchased our first ever new vehicle from a dealer. The sales staff was friendly and it was a good experience. When we got our jeep home we noticed a few issues. We contacted the vehicle from a dealer. The sales staff was friendly and it was a good experience. When we got our jeep home we noticed a few issues. We contacted the dealer and dealt directly with one of the owners David Pozzobon. The dealership dealt with our issue and provided us with a quality of service far above and beyond what we expected or what we believe we would have found anywhere else. This is our first new vehicle and we are 100% satisfied with our choice in dealerships. Any dealership will sell you a car. But its how they deal with an issue that really counts! And this place is amazing. We will definitely be purchasing our next new vehicle at Ontario Chrysler and recommend them to anyone looking for a new vehicle. James More

Dianna; Just wanted to pass on what a great pleasure it Dianna; Just wanted to pass on what a great pleasure it was working with you on the new 2500. Your approach to NEW car sales and customer service was Dianna; Just wanted to pass on what a great pleasure it was working with you on the new 2500. Your approach to NEW car sales and customer service was refreshing and highly appreciated by both myself and my wife when I arrived home last night after our transaction. You had the perfect blend of "business" when business was required and a relaxed negotiation approach (wet palms aside!) to make the entire new car acquisition (you can tell I am a Supply Chain guy!) process worry free. I will be sure to recommend you to all Friends and Family looking to purchase a new or use automotive product.... Thanks again........ PS hope you don't scratch my NEW TRUCK on the trip over from your Brothers at TEAM ...... it has been a true pleasure ........Your customer from here on....... Lin. Mr. Lindsay Andrews Senior Manager, Supply Services Cell (416) 884-0488 *************************************************************************************** More