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Ontario Chrysler Jeep Dodge Ram
Mississauga, ON
3,590 Reviews
At Ontario Chrysler, we carry 1000+ New and Used Chrysler, Jeep, Dodge, Ram Trucks, Cars, Minivans, and SUVs, in Toronto, Mississauga, GTA, Ontario, along with used imports cars, trucks and SUVs by top manufacturers. Our sales staff will help you find the new or used car that you have been searching for. We serve all of Ontario including Oakville, Burlington, Hamilton, Barrie, Etobicoke, Brampton, Caledon, Milton, Orangeville and more.
For years, our financial staff at Ontario Chrysler has offered expert advice for those seeking a great Dodge, Jeep, Ram or Chrysler car loan or lease. Our service doesn't stop there. Mississauga customers can come in and take advantage of our knowledgeable Dodge, Jeep, Ram and Chrysler car repair technicians and a fully-stocked inventory of Dodge, Jeep, Ram and Chrysler car and Truck authentic Mopar parts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 PM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,590 reviews
May 05, 2016
Very good The experience was very good and explained everything to us very well and helped us with our decision on the vehicle options and was very polite The experience was very good and explained everything to us very well and helped us with our decision on the vehicle options and was very polite More
by Ronandleela
Employees Worked With
Peter Shafik
Helpful May 04, 2016
Great service, very helpful and friendly My husband purchased his 2015 Dodge Grand Caravan from John Walker last week. John was very helpful, informative and very friendly. He explained every My husband purchased his 2015 Dodge Grand Caravan from John Walker last week. John was very helpful, informative and very friendly. He explained everything and he did not make us feel rushed or pressured to buy it, thank you very much John Walker. Also, the sales manager Raymon was very friendly and honest he made us feel comfortable and made sure we are happy with our purchase. Thank you Ontario Chrysler, I will definitely recommend you to everyone I know. More
by hana81
May 03, 2016
GoRd is a great guy Was very helpfull with my first new truck purchase and was always on top of the deal keeping me informed. Dealer ship was very fast at having it ready Was very helpfull with my first new truck purchase and was always on top of the deal keeping me informed. Dealer ship was very fast at having it ready. No problems and was very satisfied! More
by Christian Barbe
Employees Worked With
Gord Pich
May 03, 2016
horrible horrible horrible ,,,, went it to get a new van ,,, this is now my 4th vehicle thru this dealer ...parked and looked thru the vans on the lot only 4 colors to choose from . went it to get a new van ,,, this is now my 4th vehicle thru this dealer ...parked and looked thru the vans on the lot only 4 colors to choose from ....went into the show room made eye contact at least 2 times with sales rep ( robbie ) he was on the phone so we walked around the show room went back tot the front and made eye contact again and he didnt bother to get off the phone,,... another rep offered to help us so we said fine ,,, ( sam ) big mistake ......went thru what we wanted ,,,,,never got offered to take a test drive ...no biggie... signed a few forms and was told at least 6 times to make sure i gave sam back his pen ( are you kidding ...are you assuming we steal) ..... left 500 dollar deposit ...was to return the next day ..... return the next day at the set time ...van not ready ,,,,sam asked me to check my purse and see if i took his pen ,,,,really !!!!!.......went into his office to do the paperwork .... again do you have my pen ......still NO !!!! asked that question at least another 10 times Really ...if you need a pen i will get you one !!!!!...... now sam asks for my charge card and takes it and leaves the room ..... he comes back with a refund of $ 105 and $300 somehow that does not total $500.... he then tells me there are 90 dollars in fees to transfer the plate ...cant believe it is that much i call the ministry ...they advise me it is $20 so i question the fee again .... then he tells me there is a fee for a lost ownership ...NOT !!! he took my ownership the day prior and now they want to charge me ?????,,,NO ... still no explanation for the balance of the fees including up to today ...FURTHERMORE I DID NOT AUTHORIZE THE USE OR CHARGE ON MY CARD !!!!! THATS FRAUD....... in an effort to please me robbie gives us a $50 gas card very nice but does not make up the the BS /....now driving home with the car the engine begins to bellow smoke ... so we pull over ... my husband gets out to check it and i call robbie .... he tells me that is normal from some sort of overspray.... not being a mechanic ,,, but being a woman ,,, wouldnt it be smarter for the dealership to run the car for 10 - 15 minutes and let the " Normal" smoke burn off so thats not the 1st new car experience the new owner has !!! Perhaps tooooooo much common sense ...... now wed am and a payment for the old car comes out of my account ...annoyed as you can imagine... i contact robbie again and he says thats "normal "... the money will be back in my account in 3 - 4 days ,,, now the following week mon pm .... i speak with uzman who tells me it is scheduled to go in tues am .... fine now tues pm and surprise no money ...... again i call back he tells me he is in the office till 8 but the Bank of montreal where the payment cane out of closes at 6 so i call at 711 ....secretary tells me he has left for the day ,,, again still no money ,,, now i am really angry and instead of an appoligy i get "no one here is going to speak to you" from robbie and he never told me 3 -4 days OMG !!! Really where is the ownershp for the error i know it wasnt mine !!!!!! Meanwhile i had left a message for the owner of the dealership on his voicemail now 825am on the prior monday and still no answer .... As you can imagine i still do not have my moeny back more then 1 week after the fact !!!!!! saM did ask us to write a review and made a point of saying he did not care if it was good or bad his feelings would not be hurt !!!! TOO BAD MINE ARE..... still frustrated 8 days later i decide to contact the dealer owner bourk boyd at the office but block my call first .... the secretary tells me he is at the other dealer ...so she transfers me there ..... i get the man and explain the entire story.... he actually seems as frustrated as i was ...within 2 hours i get a call from the bank of montreal that the taken funds have been put back into my account and i confirmed before telling him i had got them. meanwhile mr boyd had called and given us him cell number to reach him at if there were any further issues ...he also advised us that this is not how things are handled and that we would a $90 cheque ready for us to cover the charges we were not told about. Finally most of the issues are resolved ...we await explainations as to why this all happened More
by lynn0505
Employees Worked With
robbie, Samuel Dyer, Usman Akbar
May 03, 2016
Best salesmen and manager I ever worked with.. Hi all, I bought Dodge Ram 1500. Mickey in sales and new car manager Ayman. These to fellow helped Us a lot to finalized the truck of our choice. And Hi all, I bought Dodge Ram 1500. Mickey in sales and new car manager Ayman. These to fellow helped Us a lot to finalized the truck of our choice. And the finance manager Rajan was quick to get us approved in couple of minutes. Will strongly recommend the dealership and these three to other customers. More
by 1yuvdil1
May 02, 2016
Outstanding service I walked in not knowing what to expect, but my sales rep made sure to find me a vehicle to fit my needs. When I arrived, Andy had a few cars lined up I walked in not knowing what to expect, but my sales rep made sure to find me a vehicle to fit my needs. When I arrived, Andy had a few cars lined up to see and test drive. He has excellent people skills, and I felt confident in his ability to tell me what I wanted to know about each vehicle. Overall, Ontario Chrysler provided an enjoyable experience, and I will be sending friends to this dealership. More
by AmyL.
Employees Worked With
Andy Sherman
April 30, 2016
Sales First time buying a Jeep, and was very surprised on the friendly and helpfulness of Gord Pinch. Would recommend others to deal with Gord if they are First time buying a Jeep, and was very surprised on the friendly and helpfulness of Gord Pinch. Would recommend others to deal with Gord if they are looking for a vehicle. Thanks for your service. More
by David
Employees Worked With
Gord Pich
April 29, 2016
Great Service Had a very great service at ontario chrysler. very help staff. everyone was very helpful and answered all my questions. service was very fast . i high Had a very great service at ontario chrysler. very help staff. everyone was very helpful and answered all my questions. service was very fast . i highly recommend visiting the service department. More
by drizzy
April 28, 2016
Salesperson and sales manager were both easy to work Andy knew enough about the jeep wranglers to answer all my questions. Everyone at the dealership was helpful and courteous. The recommendation a frien Andy knew enough about the jeep wranglers to answer all my questions. Everyone at the dealership was helpful and courteous. The recommendation a friend made to come to this dealership was spot on. I've already made a recommendation to my neighbour. More
by Dano
April 28, 2016
Welcoming, Wonderful, Respectful, Friendly I always thought going to the dealer was a rip off and they are out for your wallet. I understood this the hard way, taking my vehicle in for general I always thought going to the dealer was a rip off and they are out for your wallet. I understood this the hard way, taking my vehicle in for general oil changes and just servicing the major things after recommendations at local garages and crappy tire. Little did I know that they didn't know what they were doing and used cheap parts and charged me way more. Long story short I went into the dealer for a recall they noticed I wasn't doing my services there and asked me in a respectful, friendly setting were I told them honestly I just think its way to expensive. They said that's fair but did u know your getting 2 years warranty on your work? if something goes wrong we will take care of it anytime? I did my brakes at a local mechanic and they started squeezing and I paid to replace the pads for "specialty higher quality" which I later found out were OEM parts that the dealer only looses. In the long term I found I was spending way more outside. Now I am servicing 2 of my vehicles here now, Thank you so much Grant and Anthony for your great service and opening my eyes to a whole new world. Keep up the great work. More
by Rohit Kumar
