Okotoks Honda
Okotoks, AB
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Outstanding response by Service Dept. employee On May 4/18 my wife and I drove from Calgary to Black Diamond and on the return our 2017 Honda Accord Touring Sedan purchased at Okotoks Honda indicat On May 4/18 my wife and I drove from Calgary to Black Diamond and on the return our 2017 Honda Accord Touring Sedan purchased at Okotoks Honda indicated "low tire pressure". We drove into Okotoks Honda's Service Dept. and I went to the desk and a young gentleman listened to my problem. He immediately told me to drive the car into the service bay and he checked all four tires, adjusted the pressure, and when I told him I had the tires changed from winter to summer two days prior he said that was probably what caused the problem and showed me how to reset the computer. All of this took only 10 minutes or so and I have NEVER dealt with a service employee at any dealership before that was so professional, courteous and helpful. I neglected to get his name but hopefully the service dept. at Okotoks Honda knows who l am referring to. Thank you again and for Okotoks Honda I would recommend highly that you keep this young gentleman in your employ for many years to come. More
Bought a Lemon I bought a 2015 Nissan Rogue from this dealership, and tried to return it the next day due to a very loud clunking noise when going over bumps. Needle I bought a 2015 Nissan Rogue from this dealership, and tried to return it the next day due to a very loud clunking noise when going over bumps. Needless to say, it was very disappointing to have mechanical issues with a vehicle that I had only owned for less than a day. Instead of allowing me to return the vehicle, the service manager tried to convince me that it was a 'rock'. The issue was not properly investigated, and by the time a diagnosis was made, the warranty on the vehicle had expired. A very disappointing experience with this dealership from start to finish. The tires were also bald on the vehicle, and I had to get new ones in less than a month of ownership. Two separate tires companies commented on the poor shape of the tires. To all buyers, I would recommend going over the inspection report extremely carefully and doing several test drives before purchase, as you will not get much help from this dealership once you drive it off the lot, regardless of whether the issue was pre-existing or not. More
Magnificent dealership and professional indeed Since i dealt with those people to get my crv 2 years ago ... i went through the easiest steps ever... they r so professional and give u the lowest p Since i dealt with those people to get my crv 2 years ago ... i went through the easiest steps ever... they r so professional and give u the lowest prices in the market and help the customer sincerely I totally recommend getting ur new car from them More
Jerry Beltran was highly professional since the first meeting. He understood exactly what I was looking for and the time dedicated during the sales process exceeded my expectations. since the first meeting. He understood exactly what I was looking for and the time dedicated during the sales process exceeded my expectations. Everything was clear and transparent all the way. Thanks Jerry. More
Awesome Service Traded in a Mazda CX-5. Magid was knowledgeable, patient and extremely helpful. He was always ready to answer my questions whether it was in person, o Traded in a Mazda CX-5. Magid was knowledgeable, patient and extremely helpful. He was always ready to answer my questions whether it was in person, on the phone or via text. Sarah from service was also extremely friendly, courteous and efficient. Rose from Finance was also amazing and patient as we completed the mountain of paperwork. I visited another dealership in Calgary and Okotoks Honda blew them out of the water. I highly recommend checking them out if you’re in the market for a new car. More
CRV EX 2017 Just trade in civic 2016 to crv 2017 and im very Happy and contented with service ,very helpful and shows concern with the client..very friendly!excel Just trade in civic 2016 to crv 2017 and im very Happy and contented with service ,very helpful and shows concern with the client..very friendly!excellent costumer service.i will surely recommend to a friend. More
Cecilia Nzang Honda CRV 2012 I really appreciated dealing with Magid Boctor. He understood clearly our needs and could find the appropriate car for us. The deal has been concluded I really appreciated dealing with Magid Boctor. He understood clearly our needs and could find the appropriate car for us. The deal has been concluded so fast. The day after we had the car at home. Magid talked to us like a friend. We were comfortable as if we knew each other since years. More
Overcharged services The quoted charge was more than doubled by the end of the appointment. When called to question the charge, was told something was off and that it woul The quoted charge was more than doubled by the end of the appointment. When called to question the charge, was told something was off and that it would be looked into but never heard back. More
2005 Honda Element I bought a 2005 Honda Element in March 2005 from Calgary Honda ..worst place ever to buy a car. Fortunately I found Okotoks Honda which was actuall I bought a 2005 Honda Element in March 2005 from Calgary Honda ..worst place ever to buy a car. Fortunately I found Okotoks Honda which was actually High River Honda years ago. The drive is worth the service. I have bought tires from them had recalls done there and other basic service. Done on time while you wait. More
Used Vehicle Bought a used truck which was not exactly as advertised. Was an honest mistake on their part but should have been taken seriously. Friendly and no p Bought a used truck which was not exactly as advertised. Was an honest mistake on their part but should have been taken seriously. Friendly and no pressure on the sales which I liked. Price was good. Need to work on the follow through when a concern is brought up. More