Okotoks Honda
Okotoks, AB
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I purchased a used 2008 Odyssey shortly after it was turned in and not yet clean. I had based my pricing on a "needs no work" basis and struck the deal accordingly, which Okotoks Honda accepted. Thereaf turned in and not yet clean. I had based my pricing on a "needs no work" basis and struck the deal accordingly, which Okotoks Honda accepted. Thereafter, as issues arose from their inspection, and further inspection by myself, Okotoks Honda agreed to all the adjustments and fixes. It even included a new DVD player that I discovered was not working properly at the last moment. The atmosphere was always friendly, honest and positive, even when the issues arose. More
Kerry was very professional and helpful. He listened to what we were interested in and helped us to find exactly what we wanted. Kerry also explained the vehicles options/controls very well as well as the what we were interested in and helped us to find exactly what we wanted. Kerry also explained the vehicles options/controls very well as well as the warranty. Kerry also shows a very genuine concern for customer satisfaction and happiness, as do all the people that we have met at Okotoks Honda. Overall, my experience with Kerry and everyone at Okotoks Honda is far more pleasurable than any other dealership I have ever dealt with. More
We have known Majed for the past ten years. He is extremely knowledgeable and specializes in his "Honda-toys". I will have to testify he goes out on a limb to satisfy any and all queries. My da extremely knowledgeable and specializes in his "Honda-toys". I will have to testify he goes out on a limb to satisfy any and all queries. My daughter bought her Honda Civic and we bought our Honda Accord in the early 2000s. We were exceptionally happy with the service provided by Majed and his team of professionals. And, you guessed it we bought a 2011 CRV with Majed being our Honda sales rep ---- fantastic job Majed & as always, your customer service is excellent! Bob and Karyn-Joy Slark More
We bought our Van from Majed - he was so good that when we buy our next Honda it will be from him no matter where he is! We honestly have never had a salesman care for us and follow the way he has. I hop we buy our next Honda it will be from him no matter where he is! We honestly have never had a salesman care for us and follow the way he has. I hope he does sales truing as part of his role at Honda - otherwise Honda would be missing out on a clear leader. The Suttons More
Dear Honda Customers, To begin, I have always been a Dear Honda Customers, To begin, I have always been a domestic car owner as I learned about cars from my father. I did not explore the world of fore Dear Honda Customers, To begin, I have always been a domestic car owner as I learned about cars from my father. I did not explore the world of foreign cars until I realized the positives, especially in Hondas. I grew to understand, with a young family, I needed the reliability, workman ship and resale value a Honda would provide. I also quickly realized the luxury in next to none and performance is unsurpassed in Honda. I would like to start by saying I have know and worked with Majed since 2002. I desperately needed a family new family van as my Ford Windstar was not living up to my expectations. Majed was feverishly assisting 3 different couples in the Honda parking lot when I arrived to look at my first Honda Odyssey van experience. Majed was showing different models and fielding many varied questions to these other inquisitive consumers soon to be Honda owners when I first saw him. Majed quite literally ran over to my wife and myself and asked if he could help as soon as he saw us showing interest in the van. Since that day, Majed has helped us with his commitment, expertise, compassion and friendship. I have also recommend Majed so highly; 2 personal friends have bought a new Honda with Majeds magic touch and for both were their first Hondas for their families. On a more personal note, Majed once drove me to work in his new accord, after I had left my car to be serviced at the dealership. He did not want me to wait for the courtesy shuttle and fearing I would be late, once again took off like a flash and proved to me once again I could count on him to take care of me. I have come to enjoy spending time with Majed, and a visit to the dealership turns into at gab fest, as we reminisce and catch up on our families and overseas trips! Majed always amazes me when he refers to our two children and remembers previous conversations and asks for updates on their lives! To date, I have purchased 2 Odysseys, 3 Civics and 1 cr-v with Majeds’ assistance. I will continue to seek Majed for many more Hondas to come and continue to spread the work of Honda and Majed. Warmest regards, Charles Morand More
I and my family, who will no doubt be giving their own reviews, have leased at least 2 vehicles each through Majed Larbe over the last several years. It was his unique salesmanship that sold us all on dri reviews, have leased at least 2 vehicles each through Majed Larbe over the last several years. It was his unique salesmanship that sold us all on driving Honda. I have never regretted my choice of vehicle, Majed has always made sure the model I got suited me in every way,making sure I could drive it comfortably and safely,and that it suited my needs and my bank balance. He takes the time to get to know his customers, and touches base with them to ensure they are happy with the vehicle,and listens to any concerns I may have.He is the only one I will go to when it is time for a new ride. I know he will ensure I get good service. the service staff ,I am so sorry I can not name you all, are always friendly and respectful when I visit for regular maintenance or on the rare occasion I am having a small problem. I actually enjoy bringing in my van.You have a really good team and they do a great job representing the dealership. I am looking forward to future dealings with Okotoks Honda, it is by far the best. Jennifer More
Working with Majed in the purchase of my car was less stressful than one would have expected. He gave me good options for my needs and a good price. I would definitely turn to him again. stressful than one would have expected. He gave me good options for my needs and a good price. I would definitely turn to him again. More
There's a great difference between a dealership who cares There's a great difference between a dealership who cares for their sales, and who cares for their customers. I have yet to visit a dealership tha There's a great difference between a dealership who cares for their sales, and who cares for their customers. I have yet to visit a dealership that can even come close to competing with Okotoks Honda for their customer service. First and foremost, their knowledge of vehicles, structure, features, is unbelievable. Any questions you may ever have, the answer is one phone call away with someone who would love to assist you. These guys go above and beyond for every customer's satisfaction, and they aim high for those expectations. The Sales department is extremely accomodating. They won't just ask you what you're looking for today, to them, it doesn't matter if you're looking or not; you're a guest in their home, and they will treat you with the highest level of respect. The atmosphere is light, and quite comforting. Each staff memeber which walks by will smile, ask you if you need any assistance, coffee, test drive, whatever your heart desires. I'm sure if you said you wanted Starbucks, someone will get in their car and bring you one. The interaction with the Sales department was also very simple. No loopsholes, or small print in between the lines. They're quite honest with what they can offer, and even THEN ... you'll still be able to get exactly what suits you. By the time you're done picking your car, and come back for a test drive, the Finance department will already have all of your necessary paperwork and questions handy. No time wasted. The process is smooth and painless, you won't need to call them for udpates, they will call you. The window of communication remains open at all times, and the confidentiality sticks. That is the most important thing. When delivery day arrives, they make you feel like a kid on Christmas morning. They take photos, welcome you with open arms, and they still never stop asking if there is ANYTHING at all they can assist with. Finance walks you through every bitty detail of your contract, additional packages, rewards program (you have GOT to get involved in that, what a convenient program!), etc. Your Sales Rep will show you each and every feature in your car, even every button. Finally, when you actually drive your dream car, you don't end up swerving all over the highway trying to figure out how to adjust your heat or steering wheel. I must say, it warms my heart to have made friends with the employees at Okotoks Honda, and I highly recommend you do the same. These people will be there for you day in, and day out. Purchase or no purchase, car or no car. They will be happy just to know they assisted someone today, and made a friend. Now that's what how you run a business. Great job guys, I couldn't thank you enough for all of the wonderful things you have done for me; much appreciated. More
Majed was very helpful in helping me find the vehicle best suited for me. He is the first car dealer that has shown such above and beyond customer service even after the sale. He sends greetings for hol best suited for me. He is the first car dealer that has shown such above and beyond customer service even after the sale. He sends greetings for holidays and even phone calls once in awhile to see how everything is going with me and the car. I recommend him to all my coworkers and friends who are looking to purchase a car. I'll definitely be visiting him soon as I upgrade my car. More
Even though I thought I was an expert on the Honda civic, Majed gave me a complete tour of the vehicle. This tour shows me things that I probably wouldn't have taken time to figure out myself. I feel I bett Majed gave me a complete tour of the vehicle. This tour shows me things that I probably wouldn't have taken time to figure out myself. I feel I better enjoyed my civic because of that your. More