Okotoks Ford Lincoln

I just bought an F-150 Lariat. I want to thank all the staff. They answered every single one of my questions and found exactly what I needed. And they did what they promised. I’m v I want to thank all the staff. They answered every single one of my questions and found exactly what I needed. And they did what they promised. I’m very happy. And yes, I want to thank Rishabh . He helped me with everything. Rishabh is very nice and friendly. Thanks Rishabh (Thanks to OKOTOKS FORD LINCOLN ) More

Was a good experience dealing with Okotoks Ford. Rishabh was great to deal with. Made us feel comfortable and not pressured. Devin came by to introduce himself and give us a short visit. Jillian was Rishabh was great to deal with. Made us feel comfortable and not pressured. Devin came by to introduce himself and give us a short visit. Jillian was also good to deal with She also made the whole purchase seamless and easy. More

Rishabh was great! From the moment I contacted Okotoks Ford about a vehicle I had interest in, he worked with me through the process. I found the truck that fit my need From the moment I contacted Okotoks Ford about a vehicle I had interest in, he worked with me through the process. I found the truck that fit my needs and Rishabh got me the deal that I felt very comfortable with. I never felt pressured to purchase and left very satisfied that I got the best deal. I will talk to Okotoks Ford first when it’s time to look for my next truck! More

Very pleasing experience! Would recommend easily the dealer. Gabriel is a very experienced salesman. I would like to thank you all for the agreeable attention I received… Would recommend easily the dealer. Gabriel is a very experienced salesman. I would like to thank you all for the agreeable attention I received… More

I have been working with Walker for quite some time. He is a no xx kind of guy. I can highly recommend him to help you get the vehicle you want!! He is a no xx kind of guy. I can highly recommend him to help you get the vehicle you want!! More

Went in for first oil change that I paid for in Dec of '23 for my 3 month old f150. The service bay floor was wet, the outside ground was winter wet outside so I trusted they did things properly and didn' '23 for my 3 month old f150. The service bay floor was wet, the outside ground was winter wet outside so I trusted they did things properly and didn't get on the ground to look under the truck. I have some serious physical issues and doing anything physical is extremely difficult. Fast forward to July '24 and upon looking under the truck when it's ready for next service I see the skid plate is missing. I DID NOT REMOVE THIS PIECE. I phoned the dealership, talked to service people twice, both times was told a manager would call, nobody called. Gave up in frustration. Wanted to drive there personally from Calgary, but my physical issues have worsened so I did not. It's now Sept '25 and they contact me offering a free inspection since the truck hasn't been there almost 2 years. I call back and find it's a sales lady. She repeats offering for a free inspection, I proceed to tell her the missing skid plate issues and she says a manager will call, no one calls. I call and ask for a manager ( which I had also done in '24) left a message. Surprisingly Austin calls me later that day and after I give him the rundown he says give him a day or two and he'll call. Kudos to him he does, however he says "I'M PREPARED TO OFFER HALF THE COST OF THE APPROXIMATE $400 SKID PLATE PART ONLY" Long story short I tell him no skin off his ### he can stuff it and I'll not be going back there again. Guess it was the perfect opportunity to get a practically brand new $400 skid plate, since they knew the customer would not want to lay on wet winter ground to look under the vehicle. What a ripoff More

This dealership is not an honest dealership. Sales team is looking for sales and not customers. They over promise and underdeliver on those promises. Do not be fooled, this dealershi Sales team is looking for sales and not customers. They over promise and underdeliver on those promises. Do not be fooled, this dealership is not on your side of the table. They are on Lincoln’s side of the table and care more about their bottom line than their word and their reputation. I would not purchase a vehicle here nor recommend anyone to after our experience. If this is the Lincoln experience that Lincoln Canada promotes, I would recommend looking elsewhere for a vehicle. The premium customer service was a 1 star at best. More

🚨 0/5 – ABSOLUTE WORST DEALERSHIP 🚨 STAY AWAY from Okotoks Ford Lincoln! My mother’s brand-new vehicle had issues from day one. They promised to fix it—but didn’t. Five months later? Still nothing. In Okotoks Ford Lincoln! My mother’s brand-new vehicle had issues from day one. They promised to fix it—but didn’t. Five months later? Still nothing. Instead, they blamed her. Communication? Nonexistent. Service? Awful. They refuse to fix problems properly and don’t care about their customers. If you want to be disrespected, overcharged, and blamed for THEIR mistakes, this is the place for you. Otherwise, take your business elsewhere! More