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Okotoks Chevrolet Buick GMC

Okotoks, AB

4.9
567 Reviews

101 Northgate Dr

Okotoks, AB

T1S 0H9

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567 Reviews of Okotoks Chevrolet Buick GMC

May 30, 2018

Great experience and communication ! Rob helped us out buying a truck! He listened to our wants/desires and met us where we were at. He was very knowledgeable in his job and made sure to More

by Carleejill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Kostin, Rob Barron
Jun 01, 2018 -

Okotoks Chevrolet Buick GMC responded

Thanks for letting us know that Rob was able to help you out! It Is always our goal to make sure we listen to our clients and pair them with the right vehicle for their wants and needs. Rob is a valued member of our team and his personal touch to the overall experience is definitely an asset for us. If you need anything in the future please feel free to let us know. Sincerely, Shaun Kos, General Manager skos@kaizenauto.com (403)938-8448

May 30, 2018

Uncaring unorganized I called for some recalls on my chev. Was told parts were needed and they would call when they were in. No problem. Okotoks gm called said parts More

by Chev guy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Shaun Kos, Adriana Morrison
Jun 01, 2018 -

Okotoks Chevrolet Buick GMC responded

Hi Trevor, After reviewing the conversation between you and our customer service agent; Unfortunately, we did drop the ball and I apologize again, as I had when we spoke in person. Here are Okotoks GM we have zero tolerance for verbal abuse - Our intent is to provide a great experience and though we missed the mark in your case; the verbal abuse you gave our receptionist was not and will not be tolerated. Please feel free to reach out to me if you would like to discuss further. Sincerely, Shaun Kos, General Manager skos@kaizenauto.com (403)938-8448

May 29, 2018

Excellent experience Apon arrival I was greeted, offered beverages. Which was nice. Soon after I met Kevin and dan and got down to business. Everything went smooth and was More

by Kyle000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Fader, Kyra Thomson, Daniel Kostin
Jun 01, 2018 -

Okotoks Chevrolet Buick GMC responded

Thanks for your review. We strive to make car buying a truly exceptional experience at Okotoks GM and even though we may not always accomplish that we are glad to see that both Dan and Kevin were able to provide that for you. Sincerely, Shaun Kos, General Manager skos@kaizenauto.com (403)938-8448

May 20, 2018

Awesome experience with Kevin! I found Kevin to be very helpful and inclined to get me the best deal I can get on my new truck and accessories! I would not hesitate to recommend Kev More

by Chestermere JO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Fader
May 24, 2018 -

Okotoks Chevrolet Buick GMC responded

Thanks for the awesome review! Kevin is definitely very well versed in accessorizing trucks so I am glad you were able to work with him. Thanks for your business! Sincerely, Shaun Kos, General Manager skos@kaizenauto.com (403)938-8448

May 20, 2018

Great purchasing experience. Kevin was friendly, professional, and genuinely cared about finding the right car for me. I wouldn't hesitate to buy again from Kevin, and highly reco More

by Happy camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Fader
May 24, 2018 -

Okotoks Chevrolet Buick GMC responded

Thanks for taking the time to leave Kevin a review, he greatly appreciates it. We are happy to hear that he found the perfect vehicle for you. Have a great summer! Sincerely, Shaun Kos, General Manager skos@kaizenauto.com (403)938-8448

May 16, 2018

Jenine is Amazing! This was a refreshing and delightful experience. I was happy that I happened to be going through Okotoks. The process into leasing my new vehicle was More

by Amelia 123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janine Griffin
May 23, 2018 -

Okotoks Chevrolet Buick GMC responded

We hope you are enjoying the new car Amelia! Thank you for the kind review of Janine, I know she thoroughly enjoyed helping you pick your new car out. Sincerely, Shaun Kos, General Manager skos@kaizenauto.com (403)938-8448

May 15, 2018

Great service Conor was extremely knowledgeable, helpful and patient. He made the entire process stress-free. We got the vehicle we wanted at a great price. Thanks! More

by Allison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Conor Murphy
May 23, 2018 -

Okotoks Chevrolet Buick GMC responded

Thank you for the kind words. We always strive to make the ordinary process of buying a new vehicle an extraordinary event at Okotoks GM and we are glad Conor was able to do this for you. Sincerely, Shaun Kos, General Manager skos@kaizenauto.com (403)938-8448

May 15, 2018

New truck purchase Kevin was awesome to deal with! He kept open communication and didn't stop working until he found exactly what I was looking for. I would definitely r More

by Truck2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Fader
May 23, 2018 -

Okotoks Chevrolet Buick GMC responded

Thanks for the positive feedback! Kevin is a valued member of our team who strives to make the ordinary care buying experience truly extraordinary. Sincerely, Shaun Kos, General Manager skos@kaizenauto.com (403)938-8448

May 15, 2018

Kevin is wonderful! Kevin was wonderful! Extremely knowledgeable and I definitely felt like he had my best interests at heart. We’re in the market for a new vehicle and K More

by Geela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Fader
May 23, 2018 -

Okotoks Chevrolet Buick GMC responded

Thank you for the positive reviews Geela. We always try to make the car buying process and extraordinary experience. We may not always be able to provide that but it is great to receive the feedback when we do! Sincerely, Shaun Kos, General Manager skos@kaizenauto.com (403)938-8448

May 14, 2018

Kevin Fader our sales rep. Excellent knowledge of inventory Sales rep did not waste my time. I was able to make a deal in 45 min.and schedule a time for pick up. I was also thankful that the dealership is op More

by Homefront
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Fader
May 15, 2018 -

Okotoks Chevrolet Buick GMC responded

Thanks for the salute. Kevin has a tremendous amount of experience and is helping us make the ordinary car buying experience extraordinary at Okotoks GM. Sincerely, Shaun Kos, General Manager skos@kaizenauto.com (403)938-8448

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