Okanagan Chrysler Jeep Dodge
Kelowna, BC
Filter Reviews by Keyword
By Type
Showing 742 reviews
John is the guy you want to sell you a car! I was first in contact with John over a used vehicle online. He was prompt in his replies (even on his day off!). When my husband and I finally went I was first in contact with John over a used vehicle online. He was prompt in his replies (even on his day off!). When my husband and I finally went to the dealership to meet John I felt comfortable with him as soon as we met. On John’s day off he had Colin help us out with taking a vehicle out for a test drive. It was the vehicle we were looking for. SOLD! After we purchased the vehicle John sat in the vehicle with me and made sure that I knew what each button was for and how to properly use them. Even when he didn't know how to answer my question he said he would find out, and did it promptly. His after purchase service continues, and continues to be as good as the before purchase. Thank You John! A big "Thank You" to Adam for helping us with the best price on extending our bumper to bumper warranty and making us feel like he was working for us More
All the help you could want We were recommended to John by a friend and we are very thankful for it. We came in the door originally needing a get me by car. No one was overly h We were recommended to John by a friend and we are very thankful for it. We came in the door originally needing a get me by car. No one was overly happy with it but it was a 12 month thing, when we came back after 9 months John and Travis bent over backwards to get us out of our expensive vehicles and we are thankful for it. We had a bad experience with another local Dodge dealership and were nervous going in. I am glad we did. Thanks everyone. More
BAD place to purchase. First, note almost every review here was written almost the same day, just happens to be all really good reviews. Thats right. They've been padding th First, note almost every review here was written almost the same day, just happens to be all really good reviews. Thats right. They've been padding their own reviews. Very friendly sales until they got the money. My wife and I bought cars there same day. They made several documentation errors in the sale, resulting in me having payments pulled from our bank accounts for both the new cars and the cars we traded in. It took two months to get them to fix it, begrudgingly. They also entered the data on my wifes car under my name, so all her offers and service reminders come to me. Despite several requests, they will not correct this. Whenever I brought my car in for maintenance, they insisted it needed a litany of unnecessary labour costing work not covered by warrenty, or on Chryslers service recommendations, like cabin and engine air filter replacements at 30K, driven on paved roads only. at 50K (under one year after purchase) they INSISTED I have all the brake fluid replaced, at my expense. Brake fluid. These people are no better than sleazy oil change scam artists you see on CBC's Marketplace. More
Just excellent When I arrived at the dealership, I was greeted by Aaron Hale. His friendly professional, approach made me feel at ease immediately. He asked approp When I arrived at the dealership, I was greeted by Aaron Hale. His friendly professional, approach made me feel at ease immediately. He asked appropriate questions and recommended the Jeep Cherokee. Ultimately I did buy that vehicle. I'm very pleased with the attention I received. Aaron answered all my questions, sometimes more than once:(. His focus didn't waver, he wasn't distracted by other calls, and responded to my questions in a timely manner and complete answers. Well worth seeking Aaron out. More
Excellent service, bent over backwards to service my needs. Just purchased a Ram truck, Kevin Tameling and Dave went over and above to get me the deal and truck that I wanted. Very professional and accommodatin Just purchased a Ram truck, Kevin Tameling and Dave went over and above to get me the deal and truck that I wanted. Very professional and accommodating. Would definitely recommend this dealership. No pressure sales! Thank you Kevin and Dave. More
They listened to what I wanted I contacted Okanagan Chrysler via the internet after having an "aggravating" experience at another dealership in the South Okanagan. The response to I contacted Okanagan Chrysler via the internet after having an "aggravating" experience at another dealership in the South Okanagan. The response to my email was quick and a meeting was arranged. I was greated at the dealership within minutes of arriving by John McAuley, we chatted a bit, he understood what I wanted and did not try to sell me a different vehicle. Within 90 minutes we had a fair deal, no b/s, no games, no aggravation. The vehicle I wanted was in transit, as soon as the vehicle was available I was notified. Completing all the paperwork and the sale was easy and painless. A well run professional car dealership, I wish other ones could be more like Okanagan Chrysler. Thanks John, I will definitely be back to your dealership. More
A satisfied customer Your code of ethics is solid and obviously lived up to by al We had been looking for some time to purchase a Dodge Journey at an affordable price. Your code of ethics is solid and obviously lived up to by al We had been looking for some time to purchase a Dodge Journey at an affordable price. We were met by Mr. John Mc Auley. A Journey was not available at that time but Mr. Mc Auley promised he would contact us should one come available. So he did the next day. During the process of buying Mr. Mc Auley never tried to sell us anything but helped us buy. The process was clean. Mr. Mc Auley is a true professional with an excellent product knowledge. Also, the other members of the staff we met lived up to your code of ethics. Okanagan Chrysler Jeep Dodge is a well managed and honest dealership. More
That wasn't painful at all!!! We started our vehicle search online and contacted a number of dealerships through email. Jon McAuley from Okanagan Chrysler Jeep Dodge in Kelowna wa We started our vehicle search online and contacted a number of dealerships through email. Jon McAuley from Okanagan Chrysler Jeep Dodge in Kelowna was quick to respond to our inquiries. He was extremely helpful in finding out what we needed. His open and honest conduct made it easy for us to choose this dealership for our vehicle needs. We are very happy with the service we received and the vehicle we drove home in!!! More
Dedicated and friendly sales team I'm impressed with the sales team at Okanagan Chrysler Jeep Dodge in Kelowna. During my recent visit to the upbeat dealership I was greeted by sales a I'm impressed with the sales team at Okanagan Chrysler Jeep Dodge in Kelowna. During my recent visit to the upbeat dealership I was greeted by sales associate Kevin Tameling who was willing to spend time with me to find out what my needs and wants were in a vehicle, even if I was just scouting things out. But thanks to Kevin Tameling, and sales manager Dave Loewen, they were able to find me the perfect vehicle. What I was most surprised with, was never feeling any pressure from any of the staff, like most people I was somewhat anxious about negotiations and the post sale add-ons, but I never felt uncomfortable or forced, business manager Adam Johnstone assisted in the transaction, he was very honest and knowledgeable and always made me feel that I was making the right decisions. More
Great Salesmen ( yes I had 2) I tracked down the truck I wanted on their website and then used their internet salesmen to set up a test drive and appointment. Between Colin Frantz I tracked down the truck I wanted on their website and then used their internet salesmen to set up a test drive and appointment. Between Colin Frantze and John McAuley the process could not have been any easier. If you are looking for a great price and friendly people go to Okanagan Chrysler Jeep Dodge!!!! More