Okanagan Chrysler Jeep Dodge

Very accommodating staff, got my truck in and out of service department quickly. Clean dealership. Great customer service service department quickly. Clean dealership. Great customer service More

Some of the best most accommodating staff I’ve dealt with. Service department get 5 stars alone! Very happy experience yet again. I will recommend with. Service department get 5 stars alone! Very happy experience yet again. I will recommend More

Service was awesome, didn’t feel like I was getting pushed into something I didn’t want. They were quick with getting things going and we’re willing to work around our needs. pushed into something I didn’t want. They were quick with getting things going and we’re willing to work around our needs. More

Working with this dealership has been the worst experience I have ever had with one. They do not back their products or the brands they sell. experience I have ever had with one. They do not back their products or the brands they sell. More

Gary from the Service center was easy to communicate with and kept me well informed of the appointment and kept me well informed of the appointment More

Kevin was extremely helpful and professional. Quick turn around which is greatly appreciated. Great Service Quick turn around which is greatly appreciated. Great Service More

Every time I go I know that I can trust my advisors, and the techs are very thorough with their assessments and work quickly so that I’m back on the road ASAP. the techs are very thorough with their assessments and work quickly so that I’m back on the road ASAP. More

Not good with saying anything . But what i got out of Ok dodge was the best service i had in long time . Still the old type, kelowna service,. Most the company now days just wan But what i got out of Ok dodge was the best service i had in long time . Still the old type, kelowna service,. Most the company now days just want you in and out . But ok dodge took there time ,work with me on buy in truck. Aaron the sale guy did a great job on my truck buy. They took there time and show me around , plus i got to meet the parts guys and plus service people. That is old time kelowna service . From sales to finance dept to the insurance company , it was old time service. tha More

It is a pleasure working with my service advisor Gary. Their system keeps track of all work completed on my truck and service work to be done. I generally wait while my truck is in for service. The staff Their system keeps track of all work completed on my truck and service work to be done. I generally wait while my truck is in for service. The staff are very friendly. I know my truck is being promptly paid attention to, per service work scheduled. I'm very happy bringing my truck to Okanagan Dodge. More

Stating that I received some of the worst service I have ever experienced is an understatement. This dealership has zero consideration for their customers and there response to any issue is “complain to Chr ever experienced is an understatement. This dealership has zero consideration for their customers and there response to any issue is “complain to Chrysler”. The sequence of events would take far too long for anyone to read on here so here are a few key points. As a side note our jeep is a 2019 wrangler with 81000km at the time. 1. My vehicle took 30 days to get fixed for a 6 hour job. 2. They failed to order all necessary parts at the same time. 3 They denied any type of transportation leaving myself, my wife, and my one year old stranded 1300km from home. 4. It cost me close to 5000$ for this entire ordeal. (Hotels, rentals, trailers, flights) 5. They have ruined the paint on my front end by leaving tape to bake into it for 30 days. 6. No attempts of cleaning the vehicle was made when I arrived to pick it up. (Moldy cups inside, tape marks burnt into the paint) 7. At first they tried to charge me 800$ of Labour for a warranty job. 8.we considered trading it while we were there and the salesmen tried to sneak in $5000 of extras into the price .. and could not explain the extras to me. He also denied showing me the break down on price for the new vehicle stating “I have been doing this for a million years and I have never done that before”…. All he tried to show me was the monthly payment. 9. The service advisor told me the oil looked like sludge and then another disputed that claim. More