Okanagan Chrysler Jeep Dodge
Kelowna, BC
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worst experience I've EVER had with a dealership. ..went for recall on electrical DONT USE THEM ! The next day my truck broke down " Electrical Maifunction" on dash ....had it towed back. Agte almost ..went for recall on electrical DONT USE THEM ! The next day my truck broke down " Electrical Maifunction" on dash ....had it towed back. Agte almost 2 weeks of looking for blame they have a some special technician calling me back ...some issues not their fault. Gary in service department should be totally embarrassed - NEVER USE THESE GUYS theres a Jeep dealership down the street that are much more professional. More
Great friendly service was able to get my truck in service quickly and was ready within a day and a half gray was amazing as they are short staff at this time thanks for the great service service quickly and was ready within a day and a half gray was amazing as they are short staff at this time thanks for the great service More
Gary Callander, service advisor, was very professional and courteous. He was short staffed but patiently listed to my concerns. He also took the time to print out the requirement for the recommended m and courteous. He was short staffed but patiently listed to my concerns. He also took the time to print out the requirement for the recommended maintenance. Reception at the service department was efficient and helpful. More
Breaks were screeching on a pre-owned vehicle we bought less than 3 weeks ago. Brought it in for service, and left it all day. Called three times for updates and never got a response. Got told at the end o less than 3 weeks ago. Brought it in for service, and left it all day. Called three times for updates and never got a response. Got told at the end of the day that a vehicle THEY CERTIFIED needed new rotors and pads already. Obviously couldn’t be bothered to do things right the first time. Didn’t get done that day and need another appointment to get the job done. Poor communication and poor reliability so far. More