Okanagan Chrysler Jeep Dodge
Kelowna, BC
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My Jeep had a major problem and this dealership had the solution for me. Gary and Armtil from the service department were courteous and very professional. Wonderful experience all around. solution for me. Gary and Armtil from the service department were courteous and very professional. Wonderful experience all around. More
Bought a 2024 wrangler from this dealership and at 400 km the check engine light came on, made appt, they checked it out, said they couldn't find anything. The light came back, made an appointment, took it i the check engine light came on, made appt, they checked it out, said they couldn't find anything. The light came back, made an appointment, took it in with the same issue, they said they that found a problem in the motor and it would take a few days to get the parts in. Picked it up and on the drive home the light came back on. Made another appointment, they kept it for a few days and they left a text that we could pick it up. Picked it up and the check engine light was on, called I texted that the light was still on and I got a message back that basically blamed me for doing something wrong. Now they won't respond to me. Not sure what my next step should be. More
Bought a 2024 wrangler from this dealership and at 400 km the check engine light came on, made appt, they checked it out, said they couldn't find anything. The light came back, made an appointment, took it i the check engine light came on, made appt, they checked it out, said they couldn't find anything. The light came back, made an appointment, took it in with the same issue, they said they that found a problem in the motor and it would take a few days to get the parts in. Picked it up and on the drive home the light came back on. Made another appointment, they kept it for a few days and they left a text that we could pick it up. Picked it up and the check engine light was on, called I texted that the light was still on and I got a message back that basically blamed me for doing something wrong. Now they won't respond to me. Not sure what my next step should be. More
Their service department is excellent. Advisor Gary, explains the work that needs to done clearly and does his best to make sure the work is completed on time. Advisor Gary, explains the work that needs to done clearly and does his best to make sure the work is completed on time. More
I suppose work is fine but labour super expensive. Just spent $2600 on service and maintenance, they had my car 2 days….couldnt be bothered to even wash my car or reset clock and date after putting i Just spent $2600 on service and maintenance, they had my car 2 days….couldnt be bothered to even wash my car or reset clock and date after putting in a new battery. Staff were pleasant but bill wasn’t. More