Okanagan Chrysler Jeep Dodge
Kelowna, BC
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Horrible service We bought a brand new dodge truck 3 years ago. We have had 3 recalls on our truck not too mention extensive vehicle shaking over 100kms, broken headli We bought a brand new dodge truck 3 years ago. We have had 3 recalls on our truck not too mention extensive vehicle shaking over 100kms, broken headlight, and broken step on nerf bars. We drove 2 hours with my family to get everything serviced. They were unable to provide any sort of courtesy car for us and the service department was outrageous. Completely unprofessional. We called back just to get he recalls fixed and not to go ahead with the rest of the service. The air bag recall light is still on. Nothing has been rectified. More
Excellent Service Was in the Kelowna area on vacation from AB when the engine service light came on.for our 2014 Jeep GC eco-diesel. I dropped into the service dept to Was in the Kelowna area on vacation from AB when the engine service light came on.for our 2014 Jeep GC eco-diesel. I dropped into the service dept to see if they could diagnose the cause prior to my heading home later in the week. The service rep (Gary C) was just terrific - advising that they would fit the vehicle in asap even though I did not have an appointment. A technician diagnosed the issue which nequired a major component be replaced for the Emmision control system. The techician also took the time to explain the issue to me and of how it needed to be resolved. As the component had to be shipped from the parts depot in Red Deer, they arranged a rental for my use until the part arrived and was installed. I am so impressed with the helpfulness and professionalism displayed by the service rep and technicians, More
Great team! Eric, Dave and Adam were so great to deal with. They not only made sure I got the best deal possible but also looked out for my budget and needs. All Eric, Dave and Adam were so great to deal with. They not only made sure I got the best deal possible but also looked out for my budget and needs. All three are top notch :) More
My purchase My experience at okanagan dodge with Raylene was excellent. One of the most knowledgeable, professional and curtious salesperson I have met. I would d My experience at okanagan dodge with Raylene was excellent. One of the most knowledgeable, professional and curtious salesperson I have met. I would definitely come back to okanagan dodge after my experience there. More
Large repair done quickly and professionally Had Major radiator problems,had vehicle towed to Okanagan Chrysler. Gary Callander was my service advisor. He not only got my vehicle in as quickly as Had Major radiator problems,had vehicle towed to Okanagan Chrysler. Gary Callander was my service advisor. He not only got my vehicle in as quickly as possible but he kept me updated on its progress and what they were having to. The repair was expensive but when you are treated with respect and a smile it makes all the difference in the world. I would highly recommend Gary and the people at Okanagan Chrysler. More
Great Experience! I had the opportunity to purchase a 2017 Dodge Ram 1500 from Klayton Scott and was extremely happy with the process. Klayton is very professional, co I had the opportunity to purchase a 2017 Dodge Ram 1500 from Klayton Scott and was extremely happy with the process. Klayton is very professional, courteous and accommodating. I received a very fair deal, good service and would recommend Klayton for any vehicle needs. More
Fast personable service! Wonderful fast service! Chris responded to my email within minutes. He made me feel super comfortable about buying my car. Travis made things happen I Wonderful fast service! Chris responded to my email within minutes. He made me feel super comfortable about buying my car. Travis made things happen I didn't think possible. Very friendly and personable service, will be back again! More
2017 Jeep Cherokee Limited WOW! Working with Raylene was nothing short of amazing! I just moved from Calgary AB and was not happy with my Jeep Cherokee sport.. I was not sure on WOW! Working with Raylene was nothing short of amazing! I just moved from Calgary AB and was not happy with my Jeep Cherokee sport.. I was not sure on what my options would be.. as I went in on a Thursday thinking this would be a lengthy process, it sure was not! I walked in to sit down with Raylene told her what I wanted and more and a second later she had pulled up the exact vehicle I wanted that worked within my budget...They sent me home with it and the next day (Friday) I found out I was approved.. smooth like butter! Iv worked in the dealership world for a couple years and I have to say this one was painless let alone working alongside Raylene! More
Accommodating helpful proffesional friendly All the staff were very welcoming and helpful. Chris found me everything I asked for and then some and respected my budget that I set and did not try All the staff were very welcoming and helpful. Chris found me everything I asked for and then some and respected my budget that I set and did not try to push over it. Overall a fantastic experience More
Excellent service Raylene was a pleasure to work with very knowledgeable and helpful. Travis worked hard to make this work terrific guy. Would recommend them to anyone Raylene was a pleasure to work with very knowledgeable and helpful. Travis worked hard to make this work terrific guy. Would recommend them to anyone I know More