Okanagan Chrysler Jeep Dodge
Kelowna, BC
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Amazing Service I had previously bought my first brand new vehicle, and unfortunately it did not meet my needs, however Ben was able to get me into something that was I had previously bought my first brand new vehicle, and unfortunately it did not meet my needs, however Ben was able to get me into something that was 100% better for my family and I. He was so helpful along the way and I could tell that he genuinely wanted to help us get what we needed/wanted. Great experience and I absolutely recommend him! More
second vehicle bought here..always excellent service My second vehicle bought here... they help pick the perfect one and service is excellent... will not consider going anywhere else or even shopping aro My second vehicle bought here... they help pick the perfect one and service is excellent... will not consider going anywhere else or even shopping around.. they are honest and upfront about everything More
Jeep Wrangler JL 2018 Sahara I have a very irritating wind noise in front of the driver. Had it in twice. Not fixed. I have been pursuing a solution after we learned that anoth I have a very irritating wind noise in front of the driver. Had it in twice. Not fixed. I have been pursuing a solution after we learned that another 2018 was taken off the lot and driven and found to have the same wind noise. Just this morning I was told: Sorry, this is "characteristic" of that make model year. So if my transmission falls out is that "Characteristic" as well?? I feel very let down by this dealership and am goind to take this much much further. Everyone should know before they buy from here. More
Fun and stress free. I had an awesome experience at this dealership all thanks to Ben. He was super helpful and not pushy. I wasnt really sure what I wanted or could affor I had an awesome experience at this dealership all thanks to Ben. He was super helpful and not pushy. I wasnt really sure what I wanted or could afford but I ended up leaving with my dream Jeep. More
Came in with a window that wouldn't go up. I drove my jeep into the dealership and was greeted by a friendly man named RODNEY SCHULTZ. service advisor. He took the time to get my window up, I drove my jeep into the dealership and was greeted by a friendly man named RODNEY SCHULTZ. service advisor. He took the time to get my window up, (which try as I did, I couldn't do) he fought with the window a good half hr. And finally got it up. He fixed it up and sent us on our way. He refused any payment. This man is our hero, my 1.5 yr old daughter and myself, now are able to use the jeep. Thank you so much RODNEY and Chrysler Kelowna ? More
Still Providing Good Customer Service I was informed of three recall upgrades needed for my Dodge Journey. I expected at least a day to complete the upgrades. As I arrived they waved me in I was informed of three recall upgrades needed for my Dodge Journey. I expected at least a day to complete the upgrades. As I arrived they waved me in to service desk bay and met Gary C. He got right to it without delay and shortly in the courtesy shuttle and At home in less than an hour. Five hours later I received email outlining any other issues needing attention complete with estimate etc. I arrived late to pick up my vehicle however the kind lady re-opened and gave me my key and I was on my way. Many things I like about this experience was that there was no fluff and straight to the point. I was informed at every step to make a decision with no sales tactics to get me to spend more. All reps were professional from service rep, courtesy driver to final stage picking up my key. All in all I would recommend this dealership. Five years ago I had a Dodge Caravan from this dealership and feel they are still doing the good things right. Above average product with above average Customer Service! More
Best crew out there! I have personally purchased 4 vehicles from this dealership and Travis was involved in the last 2. Dave has been involved in all of them. My family I have personally purchased 4 vehicles from this dealership and Travis was involved in the last 2. Dave has been involved in all of them. My family have all purchased vehicles from these guys as well as many friends of mine. I travel from Calgary Alberta to purchase my vehicles through these guys because of the amazing service they provide. They go over and above for every customer walking through their doors! Wouldn't go anywhere else. More
All around great experience Ben was a great guy to deal with, easy, professional and went the extra mile to make sure my wife and I were happy, would recommend him to anybody and Ben was a great guy to deal with, easy, professional and went the extra mile to make sure my wife and I were happy, would recommend him to anybody and everybody. He has great knowledge of vehicles and found us the right truck to fit our criteria. Thanks Benny! More
Great experience Ben was very friendly and made our first vehicle purchase go very smoothly and easier than we expected! I would recommend Ben and this dealership to a Ben was very friendly and made our first vehicle purchase go very smoothly and easier than we expected! I would recommend Ben and this dealership to anyone that is looking to puchase a new or used vehicle! More
Amazing customer support Amazing sales team warm and inviting inviornment they answered all my questions also no pressure at the end of the day they are a great team and I was Amazing sales team warm and inviting inviornment they answered all my questions also no pressure at the end of the day they are a great team and I was glad to make my purchase there More