Okanagan Chrysler Jeep Dodge
Kelowna, BC
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Ben was a great salesperson All in all, we came in, got the vehicle we wanted, and experienced a very positive sales process. Ben knew we were there to buy a vehicle, so he didn' All in all, we came in, got the vehicle we wanted, and experienced a very positive sales process. Ben knew we were there to buy a vehicle, so he didn't bother "selling" us on anything, but simply ensured that we were going to end up with the vehicle that best met our needs. Thanks again More
No Grease, just Greatness! Had been car shopping for a used vehicle for several weeks and was not enjoying my experience with greasy car salesmen around Kelowna. Went into Okana Had been car shopping for a used vehicle for several weeks and was not enjoying my experience with greasy car salesmen around Kelowna. Went into Okanagan Chrysler Jeep Dodge to look at a used vehicle and met with Ben. I could not have been more grateful as he was excellent. He listened to exactly what I was looking for and presented me with multiple options. This was my first time in 15 years car shopping and am the first to admit I know almost nothing about vehicles. He answered all of my many questions, was never pushy and actually made the experience quite enjoyable. Not for a moment did I feel pressured or that he was trying to just make a sale. He got me exactly what I wanted and I am 100% happy with my experience. Dave and Kris were also part of my experience and they were as equally pleasant and helpful. Even down to their receptionist who is super friendly. I would without hesitation or doubt recommend going here and dealing with this amazing staff. More
Great experience Kevin Gulbransen did a great job in getting us exactly the Jeep Cherokee model & options we were looking for even though they did not have it in stock Kevin Gulbransen did a great job in getting us exactly the Jeep Cherokee model & options we were looking for even though they did not have it in stock. Sales experience was first rate and we felt we were treated very fair in our trade in value. Definetly pleased with the vehicle our experience with the dealership and we would have no issues in recommending or buying again from this dealership. More
Overall amazing and stress free experience! We bought a 2009 Dodge Journey and Ben was a gem right from the start. He came in to show us the SUV on his day off and made us feel as comfortable as We bought a 2009 Dodge Journey and Ben was a gem right from the start. He came in to show us the SUV on his day off and made us feel as comfortable as he could. After dealing with another dealership a few weeks before, Ben was a breath of fresh air. Since this was our first time buying from a dealership we never once felt stressed. We were in a bit of a rush to get the vehicle in our possession so they couldn't do a full detail of the SUV, but promised we could take it in to get it done whenever we are in town. I am so impressed by this dealership and Ben I would recommend it to everyone! Thank you so much again! More
The Dream team ! My first experience with this dealership was already amazing Eric sold me my first car, which I absolutely love, and has become our family vehicle. To My first experience with this dealership was already amazing Eric sold me my first car, which I absolutely love, and has become our family vehicle. To this day Eric still asks me “hows the journey!” As If that isn’t sweet enough, we recently found our selves in a pickle. We had a vehicle that no longer served purpose to our lifestyle, a car loan in title of an ex-spouse and a recent debt situation that left my husbands credit shot. My husband was positive that we were not coming out of this on the right side, but we were not let down! With the exceptional help of Eric Rampone, Kris Andres and Klayton Scott what seemed impossible was made possiable. And most importantly, affordable. If you like being treated like more than a dollar sign I HIGHLY recommend this dealership. I recommend these three as your guiding light! Not to mention that everyone in there, from Mya the sweet receptionist, to Gary the service manager are nothing but kind and always have a moment for a chat, and a smile! You’ve got guys like Dave (another sales manager) sharing stories about his kids and life in general even thou you’re not even his client, yet still knowing your name ! As far as our guys were concerned they did everything they could to have us leave with a smile on our faces and a load of worry off our minds. Aside from the one funny Joke Eric and Chris tried to play on me (The old Cherokee joke) This experience was by far the best we could ask for. Honesty and integrity played a huge factor in what wasn’t an easy situation, we managed to come out with a BEAUTIFUL vehicle a dramatically smaller loan than we imagined and thanks to Kris an interest rate we could only have dreamed of given the history. Words don’t begin to express how thankful we are for the help of these fine men, and the kindness of everyone at Okanagan Dodge! My hope is that anyone reading this will know there is a best choice, and that buying a vehicle can be more than just a bill, it can be an experience like this one, that changes your life for the better !! More
Purchasing a vehicle Ben went out of his way to offer us an excellent buying experience. We appreciated all the extras he did and the great personable customer service. Ben went out of his way to offer us an excellent buying experience. We appreciated all the extras he did and the great personable customer service. More
Getting recalls done Was able to get in quickly and get all of the (3) recalls taken care of on my 2012 ram at once. Gary let me know right up front that they would need Was able to get in quickly and get all of the (3) recalls taken care of on my 2012 ram at once. Gary let me know right up front that they would need the truck the whole day and he gave me his cell number to contact him if I needed anything. Driver took me and the kids back to the house promptly. Gary called before the end of the day and it was all done and ready to go. They checked a few other things while at it and let me know what maintenance may be needed in the future and e-mailed me a report about it. No pressure sales, no "impending doom" stories, just things to think about. Couldn't make it back until Saturday to pick it up, nice to know that I could do that and not have to wait until after the long weekend. I left with a better truck then when I arrived and a bill of $0. Perfect. More
Excellent customer service! Eric Rampone was amazing to work with and ensured we got the best possible deal on our new 2018 Jeep Trail Hawk. Thanks Eric and the sales team for yo Eric Rampone was amazing to work with and ensured we got the best possible deal on our new 2018 Jeep Trail Hawk. Thanks Eric and the sales team for your support, guidance, and patience as we made our decision to purchase a new vehicle over a used or leased one. More
Experience was great Purchasing a vehicle was easy with the help of their experience which makes that great I would highly recommend getting another vehicle from them in t Purchasing a vehicle was easy with the help of their experience which makes that great I would highly recommend getting another vehicle from them in the future More
Got everything I needed I'll be recommending Ben to everyone I know looking to buy a vehicle. He got me into a car for my family and got my Promaster lined up. He gave me rid I'll be recommending Ben to everyone I know looking to buy a vehicle. He got me into a car for my family and got my Promaster lined up. He gave me rides when I needed and worked around my work schedule. Everything I needed was taken care of quicker than you could expect. More