Okanagan Chrysler Jeep Dodge
Kelowna, BC
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Very Happy with my appointment in service department at Okanagan Dodge today. Work was completed earlier than Gary figured, price for work was reasonable. Very good value for work performed. I will be a re Okanagan Dodge today. Work was completed earlier than Gary figured, price for work was reasonable. Very good value for work performed. I will be a return customer. More
Good experience at Okanagan Dodge. No pressure. No xx. Found the truck I wanted and negotiated via text. Why do all the dealerships try to up-sell the extended warranty.....if you started a a reasonable p Found the truck I wanted and negotiated via text. Why do all the dealerships try to up-sell the extended warranty.....if you started a a reasonable price may have bought it!?!? Our salesman, Ben Sadat was very pleasant to deal with! Recommend you as for Ben when you visit. More
Excellent customer service, everything was handled efficiently and all the other staff were friendly and easy to work with. Wouldn’t ever change dealerships. Very laid back environment. efficiently and all the other staff were friendly and easy to work with. Wouldn’t ever change dealerships. Very laid back environment. More
Just bought a new to us Ram 1500 from Ben. Very pleasant experience and very happy with the truck! Everyone was great to deal with. Thank you Okanagan Chrysler Dodge Jeep! experience and very happy with the truck! Everyone was great to deal with. Thank you Okanagan Chrysler Dodge Jeep! More
2019 Ram 2500 Laramie 30,000km. Brought truck in as I received a warning that my left rear LED signal light was out. First thing Gary tried to do was sell me on other service, oil changes, etc. After two received a warning that my left rear LED signal light was out. First thing Gary tried to do was sell me on other service, oil changes, etc. After two hours trouble shooting it was explained to me that the light is working and the code told them there was an issue with the electrical circuit to the light. They cleaned the connection to taillight and reset the code and it was working properly. Then I find out as they are going to give my keys back that the broke my passenger mirror backing out of service on the hoist. Needless to say I was pissed as they are power folding mirrors, press the button. Anyway signal light worked on my twenty minute drive home. Next time I started my truck the warning is back. Tried calling Gary, left massage to call me and he sends me a text message about my mirror arrival date when I wanted to discuss the taillight not working again. Call again to finally talk with the service manager. Crazy thing is they don’t have a replacement taillight on hand. Poor communication, having to return for the same issue, having to return to get broken mirror replaced, and if they have to order in a taillight I will have to return again. It’s warranty, order in a light so if that is the issue I only have to bring it in once. More
The service department at Okanagan Dodge Jeep treated me like I mattered. They didn’t just throw parts at my issue but diagnosed it accurately. like I mattered. They didn’t just throw parts at my issue but diagnosed it accurately. More
Absolutely no follow through. Did a credit check without even going over options. Still don’t know anything about the vehicle I was looking at. Won’t deal again, luckily I won’t buy a dodge anyways....was l even going over options. Still don’t know anything about the vehicle I was looking at. Won’t deal again, luckily I won’t buy a dodge anyways....was looking at a used truck. More
Bought a used car from the dealership, sales team were excellent to deal with. Service to vehicle was done promptly and professionally. Have recommended to friends for sales and service. Thanks Jake excellent to deal with. Service to vehicle was done promptly and professionally. Have recommended to friends for sales and service. Thanks Jake More