Okanagan Chrysler Jeep Dodge
Kelowna, BC
Filter Reviews by Keyword
By Type
Showing 765 reviews
This is by far the worst dealership I have ever dealt with. They work on your vehicle and it never works right after the fact. There sales guys are constantly calling all hours of the day and night. Ev with. They work on your vehicle and it never works right after the fact. There sales guys are constantly calling all hours of the day and night. Even blocking there numbers to get you to answer the phone. I swear they mess with your vehicle to get you to trade it My rant for today More
We met Shakti Singh in the lot while we were searching for a Jeep 2 door. He was very keen on helping us and went above and beyond our expectations. Followed through on all his promises. He even set up so for a Jeep 2 door. He was very keen on helping us and went above and beyond our expectations. Followed through on all his promises. He even set up some of the onboard apps for us. Loving the Jeep! Would deal with him again. Good luck on your career, Shakti! More
I live in Creston and had never dealt with this dealership. I saw the truck on line and with the help of Florian, a deal was completed in one day. Florian even drove the new truck to Creston and pi dealership. I saw the truck on line and with the help of Florian, a deal was completed in one day. Florian even drove the new truck to Creston and picked up my trade in. Florian answered all my questions and made the buying experience a pleasure. Next time I buy a truck, Okanagan Dodge will be the first dealership I contact and hopefully Florian will still be working there. More
This was my second visit at the Okanagan Chrysler Jeep Dodge dealing with Gary. I was very satisfied with the service. I would highly recommend this dealership. Dodge dealing with Gary. I was very satisfied with the service. I would highly recommend this dealership. More
I came here looking for my dream Wrangler, hearing that it was the best place to go… and was assigned Jasmin as my salesperson. And it went downhill from there. I’ve never had a worse experience buying a v it was the best place to go… and was assigned Jasmin as my salesperson. And it went downhill from there. I’ve never had a worse experience buying a vehicle before due to the lack of professionalism and rudeness of a salesperson before, EVER. And I’ve been through buying a few vehicles, and also having worked in the automotive industry at dealerships for over 15 years, I made my requests for what I was looking for very descriptive and direct, and she made zero effort to match what I wanted. She only pushed what she wanted off the lot seeing it was the end of the month. She refused to give me any details at all over the phone stating multiple times I had to come to the dealership to view the details and then pressured me constantly while I was there to buy it. Working a demanding schedule and having 5 children makes it hard to take time to sit a listen to a sales pitch about something I already wanted and was sold on. She was rude to speak with, and didn’t try to meet my expectations whatsoever. In fact she showed me the exact opposite of what I wanted and said I was crazy for even wanting a manual transmission.. in an off-road vehicle.. because “like literally no one wants a stick shift anymore”. Wow. I’m not a person to leave reviews but I couldn’t help it here… I will not be going back to this dealership and it’s entirely due to Jasmin in the sales department. It’s unfortunate as well because the finance department was pleasant to deal with. But I’ll be looking elsewhere. More
I bought my Jeep in 2019 and have always had incredible customer service. Kevin Gulbransen is the customer service Super Hero. When I have a problem with my jeep I call or text Kevin. He goes out of his wa customer service. Kevin Gulbransen is the customer service Super Hero. When I have a problem with my jeep I call or text Kevin. He goes out of his way to get the job done without hassle or complaint. I know from the awards he’s earned over the years that he’s a busy man but he is always happy to help. When I hear of others bad experiences at any dealership, I can honestly say I can not relate. Kevin is not a standalone, the entire service department at Okanagan Dodge is fantastic to deal with. Always friendly and professional. If your in the market for a vehicle. Perhaps you’re anxious about the entire process and not wanting to deal with a car salesman. Go see Kevin! His friendly professional manner will set you at ease. He will work hard to put you in a vehicle you’ll not only love but one that will suit your needs. More