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Oakridge Ford

London, ON

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1,882 Reviews

601 Oxford St W.

London, ON

N6H 1T8

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1,882 Reviews of Oakridge Ford

February 15, 2015

Wonderful experience We came in from out of town and the service was exceptional. The Ford Flex is a great fit for the family. Helpful and knowledgeable. More

by mke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 11, 2015

Was willing to look at the vehicle again to try to fix issue Update March 16 - Mark (service manager) and I had a chat, and Oakridge Ford will take another look at the rear differential, and see if there's anyth More

by Nate Meyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Cascadden
Feb 18, 2015 -

Oakridge Ford responded

Hello Nate, We are very sorry that you feel your experiences with Oakridge Ford could have been better. We have had your vehicle in several times and we have had Ford Motor Company involved throughout the repair process. They have deemed the condition a normal characteristic of the vehicle. Unfortunately, there is nothing our service department can do. Best Wishes, The Oakridge Ford Team.

Mar 09, 2015 -

Nate Meyer responded

Funny, because when talking with Ford Customer Service, they say the issue isn't getting fixed because Oakridge Ford doesn't recommend a repair. Oakridge Ford reports the problem to be too much play in the differential, causing a banging sound. Ford Customer Service says Oakridge Ford doesn't recommend a repair because they found another truck to have too much play in the rear differential as well, and thus believe it's normal. Ford Customer Service says they rely on the dealerships to be their eyes and ears, and when Oakridge Ford decides it's a problem, that's when it will get fixed. So, my point stands. Oakridge Ford isn't trying hard enough to make this situation right.

Mar 16, 2015 -

Nate Meyer responded

Mark (service manager) and I had a chat, and Oakridge Ford will take another look at the rear differential, and see if there's anything out of spec. Mark was down to earth during out conversation, and was willing to work with the truck again.

February 09, 2015

Perfect vehicle Thanks for the awesome experience and vehicle. Were having a great time in our new used Ford Edge. Great Buy with exceptional Service from Ralph. More

by Dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 06, 2015

great experience i love the new fusion i got at Oakridge Ford and Ralph is really nice=D I will recommend my friends to come and you don't need to worry if you don't More

by Shuang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 26, 2015

Great experience It was a good experience, I would go there again! It's nice to have a local dealership that offers a wide variety of vehicles! More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 24, 2015

excellent dealer a nice experience with Ralph. He is sooooo nice and i will recommend my friends who intents to purchase a car to him. Thanks Ralph :) More

by zijie zhou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Alguire
January 21, 2015

What an amazing team!!! The folks at Oakridge Ford have really perfected customer service. I saved a ton of money on my new Fusion, and I received top dollar for my trade. I More

by RandyW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 14, 2015

Outstanding! Excellent customer service and follow up. Chris A. and Jesse B. answered all my questions and got me into a new Fusion Titanium. Couldn't be more sati More

by Matt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Andryc
January 08, 2015

EXCELLENT First time dealing with Oakridge Ford and had a wonderful experience. I would definitely recommend them to anyone. Very friendly and accommodating - W More

by alexmarie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 06, 2015

Excellent . Got me in to the truck with the features I wanted at the price I wanted to fit my budget thanks again guys. Will look forward to dealing with you More

by Grant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Alguire, Steve Sawruk
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