Oakridge Ford

Excellent service from our sales lady at Oakridge! We have purchased several vehicles, over the years, from Oakridge Ford. Kelly Karl-Begg looked after my previous purchase of my 2008 Escape and alway We have purchased several vehicles, over the years, from Oakridge Ford. Kelly Karl-Begg looked after my previous purchase of my 2008 Escape and always greeted me when I had my vehicle in for servicing. She showed that she cared about her customers and that is why I called her when I was ready to purchase a newer vehicle. Kelly went overboard with making the purchase as easy as possible and has made sure that we are comfortable with all the new "gadgets" on the new vehicle; even set up my phone for me. She has called a couple of times to make I am doing well with everything and if there are any questions, to call anytime. I would recommend Kelly to any of my friends. Thanks, Kelly, for your excellent service and going "above and beyond" the call of duty. More

Excellent service. First time at this location, thought I'd give it a chance and I'm glad I did. I received fast and friendly service from the service advisor. Got my ve First time at this location, thought I'd give it a chance and I'm glad I did. I received fast and friendly service from the service advisor. Got my vehicle in and out. Great job! More

Excellent Service by all at Oakridge Ford Oakridge Ford serviced my previous vehicle and I always received excellent service. Then it came time to purchase another vehicle and with Reece Pat Oakridge Ford serviced my previous vehicle and I always received excellent service. Then it came time to purchase another vehicle and with Reece Patterson's help I did just that. Reese was helpful, pleasant and knowledgeable and could not do enough for you and was a great help in my decision to buy. Reece has a wonderful personality and is a natural salesman. More

Nice used car After spending hours surfing the net for a reliable used car, we found it in our neighborhood. Brian was excellent to deal with. Thank you. After spending hours surfing the net for a reliable used car, we found it in our neighborhood. Brian was excellent to deal with. Thank you. More

Great customer service from salesman I have given the rating I have because the sales person (Reese Patterson) has gone above and beyond what was needed for me. He has made sure his custo I have given the rating I have because the sales person (Reese Patterson) has gone above and beyond what was needed for me. He has made sure his customers are taken care of. A prime example of this is him personally dropping off a cheque to me that was sent to the wrong address so I didn't need to wait any longer. I had a couple issues with the dealership but that had nothing to do with my great experience with Reese and would definitely recommend him to family and friends who are in the market for a new vehicle. More

Great Service I recently brought my escape in for a recall. Staff was friendly and professional. I received great customer service and I will definitely be back. I recently brought my escape in for a recall. Staff was friendly and professional. I received great customer service and I will definitely be back. More

Quick and Easy Service can get painful at times but the team at Oakridge has always made it easy for me. Happy customer who will return again. convenient and fair. Service can get painful at times but the team at Oakridge has always made it easy for me. Happy customer who will return again. convenient and fair. More

Total trust and respect I have been in search of a vehicle for three week; actively looking but not urgent. I must say the type of vehicle I was looking for changed several I have been in search of a vehicle for three week; actively looking but not urgent. I must say the type of vehicle I was looking for changed several times,the requirements stayed the same however. I was looking for a vehicle that would seat at least 6( with our blended family growing). We decided on the Ford Flex. After having many conversations and direction from several other dealerships and sales staff, I became frustrated on making a decision and did not feel my needs were being heard and no direction given. We spotted a Ford Flex in the parking lot of Oakridge ford and decided to just take a peak at it. We were greeted by Mike Donaldson with a warm and friendly handshake and a smile. The night was getting late and Mike took the time to inform us of the many options this particular vehicle had, joined us on a test drive and at no time made us feel rushed. We were very honest with Mike about possibly looking at another dealership in Kitchener at the same vehicle with less km's and my preferred color. At no time did Mike try to rush us or brush us off. The one thing Mike said that made the difference for me was " What can I do to earn your business?" We talked about needing a hitch and had concern about the brakes. The very next day, Mike called me with solutions and asked me if he could do business with me. The subtle differences Mike possessed was the winning ticket to earning my business. I can honestly say, Mike is a definite asset to Oakridge Ford. I'm looking forward to picking up my Flex early next week and raving about the service I received at Oakridge. THANK YOU MIKE!!! More

Good deal for my 2015 Ford edge. Thanks Brian's help. He did great job for my vehicle especially during locating and delivery. Very kind guy, highly reco for my 2015 Ford edge. Thanks Brian's help. He did great job for my vehicle especially during locating and delivery. Very kind guy, highly recommend. Thanks More

Happy Customers! We had a great experience. Everything was dealt with in a timely manner and our salesman made sure we were happy with the end product! We had a great experience. Everything was dealt with in a timely manner and our salesman made sure we were happy with the end product! More