Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Oakridge Ford
London, ON
1,887 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,887 Reviews of Oakridge Ford
September 06, 2016
Great experience with John Gillan at Oakridge Ford Big thanks to John Gillan from Oakridge Ford who made my recent new lease experience SO SIMPLE and easy. From start to finish the process was efficien Big thanks to John Gillan from Oakridge Ford who made my recent new lease experience SO SIMPLE and easy. From start to finish the process was efficient, quick and professional. There was zero sales pressure whatsoever. My expectations were exceeded. I love my new Ford Explorer. I will definitely be back for my next car!! More
by alimarie
Employees Worked With
John Gillan
September 05, 2016
Incredible Experience. Our experience with Reese and Oakridge Ford was incredible from start to finish. Reese took the time to get to know us and assist us with our new Our experience with Reese and Oakridge Ford was incredible from start to finish. Reese took the time to get to know us and assist us with our new purchase without making us feel pressured or obligated in any way. His appearance and manner was very professional while providing us top notch service, and his knowledge of Ford products was extremely impressive. We could not be happier with our truck or the customer service provided by Reese. We would not recommend working with anyone else, and will certainly be returning for any future purchases. More
by Douglas Jay Small
Employees Worked With
Reese Patterson
September 05, 2016
Makes Things Jappen Reese pulled out all the stops to make my purchase quick, easy and convenient. He and the team delivered on all promises, and went well above and bey Reese pulled out all the stops to make my purchase quick, easy and convenient. He and the team delivered on all promises, and went well above and beyond to ensure my family had our new Explorer with a fairly aggressive timeline. The car is amazing, the experience was enjoyable and I will be back! More
by RENÉE
Employees Worked With
Reese Patterson, Charles Gardiner
September 01, 2016
Satisfaction Excellent service, knowledgeable, not pushy for sales. Friendly staff. Explained the functions of the new vehicle & synced our phones. Would recomm Excellent service, knowledgeable, not pushy for sales. Friendly staff. Explained the functions of the new vehicle & synced our phones. Would recommend Oakridge Ford & Kelly Karl-Begg as salesperson. More
by Nance
Employees Worked With
Kelly Karl-Begg
August 31, 2016
Fantastic. Very courteous and very helpful. I found everyone to be very friendly, easy to talk to. I would recommend Oakridge ford to all. Excellent place. Very courteous and very helpful. I found everyone to be very friendly, easy to talk to. I would recommend Oakridge ford to all. Excellent place. More
by SD
Employees Worked With
Abe Jomaa, Charles Gardiner, John Gillan
August 28, 2016
Underwhelming Salesperson My partner and I wanted to test drive a Focus to compare against the Elantra (which we ended up buying). The saleswoman was not someone I would ever My partner and I wanted to test drive a Focus to compare against the Elantra (which we ended up buying). The saleswoman was not someone I would ever recommend to anyone. I started by letting her know that we were comparing everything back to the Elantra. I asked if she was familiar with it, she assured me that she was, she didn't even know much about the Focus. She seemed taken back when I asked about the trim levels and was unable to even tell me what they were let alone the difference between them. Each time I made a comparison between the Elantra we had just looked at and the Focus she was trying to show us she either did not respond or seemed flustered. The test drive was another issue. She lead us out to the parking lot pressing the remote until she found the vehicle. Then she drove us back to the dealership door to get a gas voucher, then to the next door gas station, then sat in the back for the test drive. All around very unprofessional, if you can't have the car at the door ready to go (we would have even waited) then just don't bother. At this point we just went through the motions as we had no desire to consider dealing with her. By comparison the Hyundai salesperson (who was new to the job) was able to produce a flyer with all of the trim levels listed. Had the car at the door ready to go and told us to see him when we got back. IHe is someone I would not hesitate to recommend. More
by Harvey MacKenzie
Employees Worked With
Debbie O'Brien
August 27, 2016
Exceptional! I purchased my sons first vehicle from Charles Gardiner (Finance Manager) and Nathan (Sales Manager).\ They were professional and went over and beyon I purchased my sons first vehicle from Charles Gardiner (Finance Manager) and Nathan (Sales Manager).\ They were professional and went over and beyond to make this a great experience for my son., Thank you! I have recommended my parents to purchase from them and only them! More
by AJ Samari
Employees Worked With
Nathan Jenner, Charles Gardiner
August 26, 2016
customer review Having bad experience with car dealerships, I was a little leery about buying a car but I was at ease and felt very comfortable dealing with John Gill Having bad experience with car dealerships, I was a little leery about buying a car but I was at ease and felt very comfortable dealing with John Gillan and Charles Gardiner and would not think twice about coming back in the future Thanks John and Charles More
by margaret
Employees Worked With
Charles Gardiner, John Gillan
August 20, 2016
My first car My experience as a first time car buyer was amazing. John asked me first what I needed in a car, then he asked what I wanted. We got things narrowed d My experience as a first time car buyer was amazing. John asked me first what I needed in a car, then he asked what I wanted. We got things narrowed down, went for a test drive and everything was perfect. There were some hiccups with paperwork that were no fault of John's but he went above and beyond to make everything right. More
by Atkinsa
Employees Worked With
John Gillan
August 18, 2016
Excellent customer service We got our new car from Oak ridge Ford and honestly if any one thinks of buying a car , they should go there and I guarantee them that they will re We got our new car from Oak ridge Ford and honestly if any one thinks of buying a car , they should go there and I guarantee them that they will receive an excellent customer service and best bargains ever with Debbie and Luae . More
by Jay
Employees Worked With
Luae Al-Shabbak, Debbie O'Brien
