Oak-land Ford Lincoln Sales Ltd

The staff and technicians are very helpful and friendly and Oakland. Mallory is very thorough and always follows up and all the work gets done in a timely manner. Great folks to work with. and Oakland. Mallory is very thorough and always follows up and all the work gets done in a timely manner. Great folks to work with. More

Generally i have good experiences with Oak-land but for the recent service, I felt I was made to waste 180cad as Ford did not properly check that my fixed guideline was working after repairing my rear win the recent service, I felt I was made to waste 180cad as Ford did not properly check that my fixed guideline was working after repairing my rear window. If they had checked this, they would have charged me about 160+tax for checking the guideline again. And after their checks, they told me I have two options: update my SW (150+tax) to fix the issue or replace my camera (over 700+ tax). As we’re speaking, my wife just agreed with me to let us forget about fixing the guideline for now and then I went to pick my vehicle. After paying for the diagnostics and other items, I put my vehicle on reverse and I was shocked to see that guide lines were working after rear window replacement and Ford didn’t do check I mentioned before the diagnostics and if the diagnostics was truly carried out, shouldn’t the engineer first check if the lines were there or now. Now I’m even doubting if any check was done as either pre or post check should have rear led that my guild one is working. Anyway I just lost the 180cad. More

Michelle is the greatest (as usual). Very friendly, super competent. Valet pickup driver super courteous, Very friendly, super competent. Valet pickup driver super courteous, More

Consistently excellent after sales service. Dealing with the device advisors, most recently Michelle, is always a very pleasant experience. They always have a loaner car ready for my use and Dealing with the device advisors, most recently Michelle, is always a very pleasant experience. They always have a loaner car ready for my use and my card is always ready on a timely basis. More

Great customer service, kind and courteous. Would recommend this dealership to my friends and family. Would recommend this dealership to my friends and family. More

Everything was as expected. Great service and friendly staff. No issues on my end while there! Great service and friendly staff. No issues on my end while there! More

Great team very helpful staff thanks to Michael, he was just fantastic, helpful and patient, thank you guys. just fantastic, helpful and patient, thank you guys. More

Great service, very timely. Service rep Michelle was excellent, explained all facets. Could not ask for better Service rep Michelle was excellent, explained all facets. Could not ask for better More

They always take very good care of me. Everything was professional, transparent and fully explained. Really appreciate the Uber ride home too! Everything was professional, transparent and fully explained. Really appreciate the Uber ride home too! More

They always treat me right, I will be returning to Oakland for my next purchase Oakland for my next purchase More