O'Regan's Toyota Dartmouth

Recently picked up a new Tacoma on Oct. 31 extremely excited with the truck this is my 3rd Tacoma since 2017 big shout out to Kaitlyn and Connie for all of their efforts and dedication in ma 31 extremely excited with the truck this is my 3rd Tacoma since 2017 big shout out to Kaitlyn and Connie for all of their efforts and dedication in making the transaction flawless. More

Horrible experience I was power pressured into first finance at age 60. Told a lower priced plug in vehicle would be ready for test drive I arrived and it was sold. Another more expensive gas fueled veh finance at age 60. Told a lower priced plug in vehicle would be ready for test drive I arrived and it was sold. Another more expensive gas fueled vehicle exact same make as the 18 year old car of mine that had been towed into same dealership garage days before -totalled was sitting ready for me by front door. What followed was a pressure sale to me ... recovering from stroke - no income except small disability - not yet returned to employment . Even if the finance has been explained and made longer it would be better than 6000 down an payments too high for me. My fault I accepted but high pressure sale to senior citizen they recognized was under pressure with my totalled car in their garage and my disability. More

Disorganized and Unprofessional – Avoid This Dealership I had an extremely disappointing experience with this dealership, which clearly prioritizes profit over customer service. I was ready t Dealership I had an extremely disappointing experience with this dealership, which clearly prioritizes profit over customer service. I was ready to purchase a truck and had instructed them to get back to me in the morning about the pre-approval so I could finalize the sale. Not only did they fail to contact me, but they also sold the truck to someone else the very next day without informing me that there was another interested buyer. The communication issues didn't stop there. Initially, they even sent me to the wrong dealership, causing me unnecessary inconvenience. After going out of my way to visit the correct location, I was jerked around and ultimately left without the truck I wanted. This dealership is a textbook example of how not to run a business. The staff is disorganized, inconsiderate, and unprofessional. They are more interested in making a quick sale than building long-term customer relationships. Their blatant disregard for potential buyers is shocking and unacceptable. I understand the need to make sales, but their complete lack of communication and respect for customer satisfaction is appalling. They are only interested in taking your money, with zero regard for providing a decent buying experience. Pissing off potential buyers is not a sustainable business model. I will be sharing my negative experience widely to warn others about their lack of professionalism and respect for customers. Do yourself a favor and avoid this dealership like the plague. There are plenty of other dealerships that value their customers and provide the service you deserve. Avoid this dealership if you value your time, money, and sanity. More

Steve was so easy and pleasant to deal with. Gave me alot of support to figure out what I really wanted and needed. Also called me after purchase to see if I had any questions for him. Nice, fri Gave me alot of support to figure out what I really wanted and needed. Also called me after purchase to see if I had any questions for him. Nice, friendly, and reliable place. More

Sales agent Kaitlyn Ross was excellent. She was quite knowledgeable, pleasant and handled any concerns we had. We would certainly recommend her. Gerry and Marilyn Vrbensky. She was quite knowledgeable, pleasant and handled any concerns we had. We would certainly recommend her. Gerry and Marilyn Vrbensky. More

I would have given no stars if this had been possible. I went to this dealership on Dec 27/23 to have an oil change completed. After a 2 hour wait and nasty conversation between myself and the service man I went to this dealership on Dec 27/23 to have an oil change completed. After a 2 hour wait and nasty conversation between myself and the service manager, I have determined that this dealership is more about insulting customers rather than providing them with good customer service. Honestly, I have purchased 4 vehicles from this dealership over the last number of years and I totally regret this. I will never buy from them again. I am not saying I will never buy Toyota again, as I have been loyal to this company for over 25 years and continue to feel the vehicle is well built but O'Regan's Dartmouth is a huge disappointment. More

It was an absolute pleasure working with Phil and Connie, from selection to purchasing. We are extremely happy with our new Camry XSE Hybrid. Thanks again from selection to purchasing. We are extremely happy with our new Camry XSE Hybrid. Thanks again More

Kaitlyn Ross was a pleasure to deal with when purchasing our 2023 Tacoma TRD 4 x 4 Off Road. The business transaction and vehicle product were professionally presented with clarity. A comfortable exper our 2023 Tacoma TRD 4 x 4 Off Road. The business transaction and vehicle product were professionally presented with clarity. A comfortable experience. Passing my regards to Kaitlyn and the O'Regan Toyota staff I dealt with. Cheers Bruce More

Great to have a good associate like eddy he is so helpfull and aproachable anytime and good advisor helpfull and aproachable anytime and good advisor More

Dropped my truck off two weeks ago to have keys made, they said it would be no problem. 2 weeks later they tell me to call pop-a-lock and hang up. Never again, worst customer service I've ever experience they said it would be no problem. 2 weeks later they tell me to call pop-a-lock and hang up. Never again, worst customer service I've ever experienced. More