O'Regan's Toyota Dartmouth
Dartmouth, NS
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142 Reviews of O'Regan's Toyota Dartmouth
Used Car Purchase Brian Pickrem made a great effort to truly understand my situation - buying a car for my daughter - and this is very much appreciated. He took a lot Brian Pickrem made a great effort to truly understand my situation - buying a car for my daughter - and this is very much appreciated. He took a lot of time to make sure I was happy and that my daughter was comfortable with the car. I still find the entire negotiating process distasteful (to the point that I am seriously considering a fixed-price dealer for my next new car purchase) and this is the one area that all dealerships need to become much more transparent in handling. That said, Brian was very successful at keeping the negotiating process polite - again, this is appreciated (I have had salespeople in the past get quite angry under the surface at protracted negotiations). For people who don't mind the negotiating process, I would highly recommend Brian as he does make a great effort to keep things polite and cool. Combined with his effort at understanding the customer, he is one of the best I've ever dealt with. I should also mention that Brian followed-up, as promised, with items that needed attention the week after the purchase. Thanks very much Brian! More
New Corolla Friendly and efficient Product Advisor (Brian Pickrem) and Finance staff. This is the first car I have purchased from O'Reagan's. It has been a very p Friendly and efficient Product Advisor (Brian Pickrem) and Finance staff. This is the first car I have purchased from O'Reagan's. It has been a very positive experience. More
new vehicle I traded a Prius C2012 for a Prius C2015 Wanted a newer vehicle and chose a Red one Am very happy with my choice and decided to lease it. I traded a Prius C2012 for a Prius C2015 Wanted a newer vehicle and chose a Red one Am very happy with my choice and decided to lease it. More
Camry XSE We Had a no hassle experience buying a car through this dealership and this is the second car we have bought with Terry.We got along great and he was We Had a no hassle experience buying a car through this dealership and this is the second car we have bought with Terry.We got along great and he was very helpful and attuned to what i wanted. I will be back to talk to Terry in the years ahead to purchase more Toyota products. More
new car!! This is our third car that we bought from this dealership and it is always a great experience. Brian is great at calling back to see how things are go This is our third car that we bought from this dealership and it is always a great experience. Brian is great at calling back to see how things are going but doesn't pressure too much. More
Painless and Organized My experience was very positive. Brian answered all my questions and was very helpful especially dealing with my trade in. Each department (sales, fin My experience was very positive. Brian answered all my questions and was very helpful especially dealing with my trade in. Each department (sales, finance, service, etc) worked well with each other and made my purchase easy. I left with a 'new' car and very satisfied. Thanks Brian. More
Excellent customer service I asked Brian Pickrem to not retire until I lease my next vehicle. Brian, Stephen and the sales manager made my leasing of another vehicle go very sm I asked Brian Pickrem to not retire until I lease my next vehicle. Brian, Stephen and the sales manager made my leasing of another vehicle go very smooth as did my son-in-law, Pat Stubbert. So many companies have terrible customer service but your staff makes O'Regans look good. My thanks to all of you. More
Great experience again We just leased our fifth car from this dealership and from Brian Pickrem. We have had a great experience every time and will continue to go back agai We just leased our fifth car from this dealership and from Brian Pickrem. We have had a great experience every time and will continue to go back again and again. I would definitely recommend Brian and O'Regans to a friend More
Second great experience!! This is my second purchase from Brian Pickrem, this purchase went every bit as well as the first, he is a joy to deal with, I would never feel uncomfo This is my second purchase from Brian Pickrem, this purchase went every bit as well as the first, he is a joy to deal with, I would never feel uncomfortable sending my family and friends his way, he is very personable and never pushing. He knows his product and explained every thing to me in great detail right down to setting up my Bluetooth. More
New car buy excellent service from the time I walked in the door. Brian knew the product and did not try to oversell. Well done to all, I am looking forward to dr excellent service from the time I walked in the door. Brian knew the product and did not try to oversell. Well done to all, I am looking forward to driving my Corolla More