Northstar Hyundai

Was looking at a Kona to replace my Tuscan. The Hyundai site gave me an estimate of somewhere between $8000-$10000 for buy out. I configured the Kona I wanted. One of the salesman approached me. I told him site gave me an estimate of somewhere between $8000-$10000 for buy out. I configured the Kona I wanted. One of the salesman approached me. I told him what I wanted and then the drama began. Act 1: Wait at my table, I’ll go talk to the manager, etc etc. All age old sales tactics began. It is pathetic when you see through all this. But then the two produced a buy out value of $4000. As I walked away and decided to enjoy my Tuscan a bit longer, they started doing Act 2. I’ll get a new car when I find a salesman I can trust. Does Northstar have any? Jorge Arroyo Harlow is not in your list. Update it please. And his manager in March! She did not give me her name. More

Great remote negotiating from out of town! After having a negative experience at another dealership close to home, Northstar was just as advertised. No surprises once I agreed to the sale, no After having a negative experience at another dealership close to home, Northstar was just as advertised. No surprises once I agreed to the sale, no "mandatory" fees or charges. Northstar was more than willing to negotiate with me by phone and email and were fantastic once I arrived in town to take possession. More

All experiences with this dealership has been 100% for me. The salesmen are good but I am most impressed with the integrity of the service area mechanics in the back. me. The salesmen are good but I am most impressed with the integrity of the service area mechanics in the back. More

Caitlin seemed nice at first until I had some issues with prior damages that were supposed to be fixed. Very unhappy with the service. Still dealing with the issues now. prior damages that were supposed to be fixed. Very unhappy with the service. Still dealing with the issues now. More

I had a great experience from beginning to end. I would definitely recommend Northstar Hyundai . Chetan helped me find a vehicle suited to my needs, and Nicole in finance processed the deal quickly I would definitely recommend Northstar Hyundai . Chetan helped me find a vehicle suited to my needs, and Nicole in finance processed the deal quickly and had me out the door in no time. Thank you both !! More

Ryan was great to deal with he was honest upfront with what he was able to do or not do. He gave us the space to feel comfortable with our test drive and the information to understand the vehicle. Altho what he was able to do or not do. He gave us the space to feel comfortable with our test drive and the information to understand the vehicle. Although we could not get to a deal I would recommend Ryan with out question. More

Terrible salesman skills, just got lied to repeatedly and were gonna keep my 200$ deposit. I put the deposits on a black caddie I was coming in to see the next day. Day of I was called and told the car I put were gonna keep my 200$ deposit. I put the deposits on a black caddie I was coming in to see the next day. Day of I was called and told the car I put the deposit on was sold already so they tried to sell me a red one. I asked for the car fax 2 times and never received them so I went to a family friend who is a go auto salesman on the south side. I then found out that red one had 17000$ worth of damages and was a basket case. Also found out the black one I originally wanted never sold in the first place. Needless to say I would not recommend purchasing from this dealer and I hope that trying to push the red one was worth the 80,000$ they lost since my boyfriend also got a mustang through the other dealer. I would give them a zero star but that’s not an option. Also the sales manager I spoke to didn’t seem to care when I came in just laughed like it was a big joke, no concern for the stressful run around they have caused me. More

I could not be more thankful for Chetan picking up the phone the day I called Northstar. I was in search of a new (used) vehicle, he listened to what I wanted and he and Trevor made it happen. The proces phone the day I called Northstar. I was in search of a new (used) vehicle, he listened to what I wanted and he and Trevor made it happen. The process was seamless and not an ounce of stress was had. I’m so pleased with my new car and it sounds crazy, but I’m a tad sad the process is over !!! Absolutely make the call and ask for Chetan. You won’t regret it!!! More

Just bought my used car here today to replace a vehicle written off in an accident. Staff were friendly and responsive to inquiries. Not too pushy when it comes to upselling (I had to stay within my settle written off in an accident. Staff were friendly and responsive to inquiries. Not too pushy when it comes to upselling (I had to stay within my settlement), and able to answer questions. Thanks, Chetan! More

Ali was awesome very friendly and will to help in any way possible Couldn’t have asked for a better sales man thanks for making my experience a fantastic one possible Couldn’t have asked for a better sales man thanks for making my experience a fantastic one More