Northstar Ford Calgary - Service Centre
Calgary, AB
2,395 Reviews of Northstar Ford Calgary - Service Centre
First Service Timing to get my vehicle in was very quick and the customer service was great, However I was surprised that there is no car wash bay, that was disappo Timing to get my vehicle in was very quick and the customer service was great, However I was surprised that there is no car wash bay, that was disappointing as all previous vehicles I have taken to the dealership for service a car wash was always included and I really enjoyed that little extra. More
Service review Quick and friendly and professional attention. Use the service centre every year and I have always been satisfied with my experience here. Thank you f Quick and friendly and professional attention. Use the service centre every year and I have always been satisfied with my experience here. Thank you for that. More
Great Service I was treated very professionally from online service booking to actual shop service. Shuttle service provided was helpful for me. Great place to do s I was treated very professionally from online service booking to actual shop service. Shuttle service provided was helpful for me. Great place to do service maintenance. More
Great service, as always Reglular schedules]d service including a recall, performed as efficiently as usual.Liane was efficient and great.... especially to my dog Bella when Reglular schedules]d service including a recall, performed as efficiently as usual.Liane was efficient and great.... especially to my dog Bella when we came to pick up my truck when it was ready There is not much else to say, the 25 word minimum is self serving and not something that should be mandated, More
Great Experience! I always enjoy bringing my vehicle to Northstar Ford! I purchased my vehicle second hand from Northstar Ford and have had nothing but great experience I always enjoy bringing my vehicle to Northstar Ford! I purchased my vehicle second hand from Northstar Ford and have had nothing but great experiences! Servicing has been great and I would strongly recommend booking in for a detail! More
Frod F-350 diesel problems I was treated very professionally from the time I stepped into the building until I returned to pick up my vehicle. The technician was able to analyze I was treated very professionally from the time I stepped into the building until I returned to pick up my vehicle. The technician was able to analyze the problem and arrive at a specific remedy which was done in a very reasonable time frame given a long weekend and some parts had to be ordered in from their distributor. My thanks to Cassandra Walker for keeping me in the loop all along, making sure I was aware of the issues. More
Employee Review Its always a enjoyable experience with Cassandra when we drop our car off our service. She is always smiling, bright, and bubbly in the early mornings Its always a enjoyable experience with Cassandra when we drop our car off our service. She is always smiling, bright, and bubbly in the early mornings, and knowledgeable about all the services that ford has to offer. More
Northstar Ford Calgary to the rescue ! We truly limped into our dealership in our Explorer Saturday afternoon, a half hour before the service centre closed for the long weekend. Of course t We truly limped into our dealership in our Explorer Saturday afternoon, a half hour before the service centre closed for the long weekend. Of course they couldn't fix anything then, but within 20 minutes they had us leaving there driving a rental car from Enterprise. We were able to continue on our busy day with no time lost! On Tuesday morning we got the call that our car was ready to pick up already! We returned our rental car, with no charge because it was paid for by Northstar, and were in and out at the Northstar Ford dealership within 10 minutes ! Also at no charge as it was under warranty - and they had even dealt with the recall work required !! Such service - and friendliness and competence! We're very happy ! More
Great Service! Service at this dealership is great. Ford on the other hand are junk. 2013 Focus Titanium Clutch replaced 4 times. Plus won't cover perforation on the Service at this dealership is great. Ford on the other hand are junk. 2013 Focus Titanium Clutch replaced 4 times. Plus won't cover perforation on the trunk More
Body work The body shop team was very pleasant to deal with, I felt they went the extra mile on the customer service side to ensure I was satisfied. The work wa The body shop team was very pleasant to deal with, I felt they went the extra mile on the customer service side to ensure I was satisfied. The work was completed quickly and done very well. I would definitely recommend their team. More