Northstar Ford Calgary - Service Centre

happy customer! Bought my truck at northstar ford in 2013 and have had nothing but great experiences in the service department since! All service staff has been frien Bought my truck at northstar ford in 2013 and have had nothing but great experiences in the service department since! All service staff has been friendly and helpful. More

Recall Everything went great and the people at northstar had my truck back to me by the end of the day! Great service! I was very happy with everything Everything went great and the people at northstar had my truck back to me by the end of the day! Great service! I was very happy with everything More

great service Good service with special attention to customer needs. Fiona is always willing to assist whenever she can. Once again, finished service on time. Th Good service with special attention to customer needs. Fiona is always willing to assist whenever she can. Once again, finished service on time. Thanks aagain More

I lost my trust in Ford dearlerships. Until my dealings at NorthStar dealer ship the women taking care of me went away out of her way to please me the first time so yesterday I went back a Until my dealings at NorthStar dealer ship the women taking care of me went away out of her way to please me the first time so yesterday I went back and dealt with her again and gave me hope for maybe buying another Ford one day once they get rid of there DEF xxxxxxxx. Nothing but trouble with my Ford 550 since new and it was a hundred thousand dollars set up with plow and sander all supplied new from Ford. More

The customer service relationship of the workshop staff and the service advisors is top notch. Showing up at the workshop after a long time and everyone was asking where have you bein of the workshop staff and the service advisors is top notch. Showing up at the workshop after a long time and everyone was asking where have you being show a lot of personal care aside from just business. I was really impressed More

service how it should be! Always amazing service, I had a small issue and they fit me in on super short notice and fixed my problem on the spot, was in and out in 30 minutes. R Always amazing service, I had a small issue and they fit me in on super short notice and fixed my problem on the spot, was in and out in 30 minutes. Rob and his team are hands down the best in the city. More

I felt as if friends were taking care of me. While your staff in the service shop quickly and efficiently go through their routine, they never for a moment cease to be friendly and attentive. Fr While your staff in the service shop quickly and efficiently go through their routine, they never for a moment cease to be friendly and attentive. From my first encounter, I was confident that I was in good hands. My car has had its clutch issue resolved, its final check-up done (prior to warranty running out)--I might have forgotten if Cassandra hadn't suggested it--and the best cleaning my Focus has ever had. It runs and looks great! My sincere thanks to each one of "my people" for your conscientiousness. In this fast-paced world, service often comes at a premium and can never be over-rated. More

Ford Focus was in for a recall. NorthStar Ford in Calgary was very accommodating, doing a recall ahead of Ford scheduled date. Recall confirmed no safety issue. I had asked them to NorthStar Ford in Calgary was very accommodating, doing a recall ahead of Ford scheduled date. Recall confirmed no safety issue. I had asked them to confirm stutter problem on acceleration. They did diagnostics and found a defective throttle body. Replaced it under warranty. Work was done efficiently and Focus is running and accelerating much better now. More

great sevice very friendly took interest in my vehicle and my problems and informed me of the future services needed while I was having a recall serviced and a new windshield in took interest in my vehicle and my problems and informed me of the future services needed while I was having a recall serviced and a new windshield installed. More

Highly recommended Didn't have an appointment. Just had AMA drop my vehicle off and they worked it in in a timely manner. Great customer service. Jen was great to deal Didn't have an appointment. Just had AMA drop my vehicle off and they worked it in in a timely manner. Great customer service. Jen was great to deal with. More