Northstar Ford Calgary - Service Centre

I'm in a emergency situation truck died they won't look atit I have a funeral in sask on Monday the service dept was almost laughing at me I'm so upset I have a bad heart now chest pain Thanks Nortstar Ford I'll I have a funeral in sask on Monday the service dept was almost laughing at me I'm so upset I have a bad heart now chest pain Thanks Nortstar Ford I'll remember in addition I'll post on social media what you did More

Good service All was well with our two vehicle service. The shop found other warranty issues and cleared them up as well. The only problem hung that was missed is All was well with our two vehicle service. The shop found other warranty issues and cleared them up as well. The only problem hung that was missed is the exterior detailing that they forgot. Car was still dirty when we picked it up More

Excellent service I wanted to take this opportunity to thank Liane at Northstar Ford Calgary. she is very friendly and helped me a lot to fix my car. everything was per I wanted to take this opportunity to thank Liane at Northstar Ford Calgary. she is very friendly and helped me a lot to fix my car. everything was perfect and on time. Guys in Northstar Ford Calgary, you are the best. Thank you lot More

Customer care seems to be number one. Fiona greeted me with a smile and ensured the service was completed in a very timely manner. She ensured my concerns were a seems to be number one. Fiona greeted me with a smile and ensured the service was completed in a very timely manner. She ensured my concerns were addressed, and she made the extra effort to contact me to ensure I was happy with the service. More

Good people in service as well as sales I have absolutely no complaints. Very friendly and helpful with a big smile. Special mention to Cassandra at service and also Dave the shuttle driver. I have absolutely no complaints. Very friendly and helpful with a big smile. Special mention to Cassandra at service and also Dave the shuttle driver. Friendly and accommodating. Keep up the good work and more people will be back. More

Great service experience. Even though this is a repair on a repair it seems to be resolved this time except that the CHECK ENGINE LIGHT has come on again. Oh well the vehicle Even though this is a repair on a repair it seems to be resolved this time except that the CHECK ENGINE LIGHT has come on again. Oh well the vehicle is back in service today for resolution, I hope. More

Efficient In and Out. Friendly. I also showed up shortly after closing hours and the staff at the front desk in sales area took the time to go find someone in service that was still I also showed up shortly after closing hours and the staff at the front desk in sales area took the time to go find someone in service that was still there to get me checked out. More

Repair of convertible top I had my car in for the repair of the convertible top, which was completed. The same problem occurred again after a couple of days. I left my car th I had my car in for the repair of the convertible top, which was completed. The same problem occurred again after a couple of days. I left my car there over the weekend and on Monday, it was decided to replace the entire top. This was done and the top is working properly at this time. More

Long Wait I brought my truck in for MY 7:30 appointment (oil change) and I was staying to wait for it. Given a pager to wait in the lobby, over 2.5 hour later I brought my truck in for MY 7:30 appointment (oil change) and I was staying to wait for it. Given a pager to wait in the lobby, over 2.5 hour later I get call on my cell phone. I asked why did you guys using the pager that you gave me. Reply was didn't know you were here waiting. I asked how long does this service usually take, reply about 1 hr. I comment that if I knew it would take 2.5 hrs, I wouldn't have sat there to wait for it. More

Oil change Great service every time. Everyone is professional, friendly. The work is done in the time they say it's going to take so I can judge if I need to go Great service every time. Everyone is professional, friendly. The work is done in the time they say it's going to take so I can judge if I need to go home and wait or wait at the dealership. More