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Northstar Ford Calgary - Service Centre

Calgary, AB

4.1
2,395 Reviews

2,395 Reviews of Northstar Ford Calgary - Service Centre

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October 04, 2017

Great experience First, I was treated really well on the phone. Questions were answered and explanations well given. I had to call three times and was treated well wit More

by GERRY.ANDERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I'm sorry that I didn't get any names. But whoever I had interactions with, they were all just great!
Oct 05, 2017 -

Northstar Ford Calgary responded

We are pleased to hear that our service went above your expectations. We can't thank you enough for the positive review. Please keep us in mind for any future service needs you may require.

October 04, 2017

Service was quick and perform on time. Other Ford dealer ships are washing the vehicles prior(after) the service and deliver to customers in a good condition. I truly believe North star cou More

by DRAGO.YOTOV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Walker
Oct 05, 2017 -

Northstar Ford Calgary responded

Thank you for the review, we are happy to hear that the service was performed quickly and efficiently. If you would like to further discuss your concerns regarding service we encourage you to reach out to us at 403-239-1115. Thank you!

October 02, 2017

Oil change . Mirror adjustment No issues . Dropped car off . Great service. Oil change and mirror adjustment .just make sure you take the foot Matt out next time . But no worries More

by ALFLETCH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Meade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Todd
Oct 02, 2017 -

Northstar Ford Calgary responded

Thank you for leaving us a positive experience. We always love hearing that our efforts to provide customers with an outstanding experience are paying off! We hope that you will continue to utilize our services in the future.

October 02, 2017

Recall for seat belt pretensionner Arrived on time, completed on time. Had the vehicle back in good time. No issues and quickly done. Always content with service at Northstar Ford. Will More

by shuntee177
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Walker
Oct 02, 2017 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review. It means a great deal to us here at the dealership.

October 02, 2017

Always the BEST service. I dropped off my vehicle with Fiona around 11am for a tire change and service. Fiona addressed all of my concerns and gave me the best service. I choo More

by MICHELLEBENNETT82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Oct 02, 2017 -

Northstar Ford Calgary responded

Thank you for the glowing review of our dealership. We greatly appreciate your continued business and hope that you will recommend us to your family and friends in the future.

October 02, 2017

Appointment booked when mechanic on holidays. Last 2 appointments did not go well. I had an appointment at 6:30, vehicle was not looked at until 4:00. The following appointment, I had called on a More

by ANITA.PRINS
Recommend Dealer
No
Employees Worked With
Oct 16, 2017 -

Northstar Ford Calgary responded

We are sorry to hear that your most recent experience with our dealership did not go as planned. We would like to follow up with you regarding your service experience. It’s our goal to provide the best experience possible. Please respond with your contact information and/or you can contact us at the NorthStar Ford Calgary at 403-239-1115 if you wish to speak further. Thank you!

October 02, 2017

great all around service great service! did not have to wait fot anything ,staff was really welcoming and friendly , the detail job on my truck was fantastic and i will be bac More

by CFENNELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lynn Edwards
Oct 02, 2017 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review. It means a great deal to our dealership.

October 02, 2017

Service Department Great service by the people here. Friendly and welcoming. I had a meeting with Nathan in the Leasing department and by the time we were done, my car More

by BOOGIRL67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona was very friendly and great to deal with., Fiona Rea
Oct 02, 2017 -

Northstar Ford Calgary responded

Thank you for your positive review. We greatly appreciate your kind words as we work to provide our customers with the best experience possible.

October 02, 2017

Always great service! Every appointment goes quickly efficiently. The staff are prompt and professional and they do their best to make me comfortable and happy. The flexibi More

by TEE-BOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Oct 05, 2017 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review. We greatly appreciate your business and hope you will continue to visit NorthStar Ford Auto Group for any of your vehicle needs in the future.

September 30, 2017

Great service, great price, and on time as promised. No reason to take your Ford elsewhere when you can have your maintenance and repair work done here a Northstar at a competitive (if not better) price. More

by niemetzd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Oct 02, 2017 -

Northstar Ford Calgary responded

Thank you for taking the time to write such an outstanding review of our dealership. We can't thank you enough for your business and hope that you will continue to visit NorthStar Ford Auto Group in the future.

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