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Northstar Ford Calgary - Service Centre

Calgary, AB

4.1
2,395 Reviews

2,395 Reviews of Northstar Ford Calgary - Service Centre

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November 10, 2017

Very helpful I have found the Crowfoot team very helpful, addresses all concerns and steps up to ask about concerns I hadn't thought of Cassandra helped me after More

by SMCPHAIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Walker
Nov 10, 2017 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review! We are so pleased to hear that you have had a positive experience with our service department. We hope that you will recommend us to your family and friends in the future.

November 09, 2017

Double Check Everything They Do The last few times I've had my car serviced at this dealership, there have been signs that the work hasn't been done. First, a day after an oil change More

by Anne Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know.
Nov 30, 2017 -

Northstar Ford Calgary responded

We are sorry to hear that your most recent experience with our dealership did not go as planned. We would like to follow up with you regarding your service experience. It’s our goal to provide the best experience possible. Please contact us directly at 403-239-1115 if you wish to speak further. Thank you!

November 09, 2017

Outstanding service as always! I took my F150 in for the scheduled maintenance and the work was done promptly and professionally. Northstar Ford took it even further and replaced my More

by SSNIPPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liane Asquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2017 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review. It means a great deal to our dealership as we always strive to provide our customers with outstanding service. We hope that you will continue to utilize our dealership for all of your vehicle needs in the future.

November 09, 2017

Winter is back As soon as winter is back, there is a mad dash to put the winter tires on. It is comforting to be able to call our Ford dealership and get an appointm More

by SYLVIA.DAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Wilson
Nov 10, 2017 -

Northstar Ford Calgary responded

We are pleased to hear that you had such an easy time switching over your tires for winter. We hope that you will continue to visit us for all of your vehicle needs in the future. Thank you!

November 07, 2017

Good service Cassandra has been always helpful during service requirements. These include regular maintenance as well as extended warranty package requirements. More

by KALBHOJAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Walker
Nov 08, 2017 -

Northstar Ford Calgary responded

Thank you for taking the time to write a five-star review! We are pleased to hear that you continue to experience outstanding service with Cassandra and the rest of our service department. We hope that you will recommend us to your family and friends in the future.

November 06, 2017

Fast and very friendly service! My appointment was November 1st, just as the snow was hitting Calgary. Firstly, I didn't expect to be able to bring my vehicle in so quickly however More

by Peter Pazienza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Walker
Nov 07, 2017 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review. We greatly appreciate your business and hope that you will continue to visit us in the future. We hope that you will recommend us to your family and friends in the future.

November 06, 2017

Great service but the shuttle service is to be desired I always end up taking transit when I bring my car into Northstar Ford because their shuttle service is never available. It's difficult to manage havi More

by LINDSAY.KRZEPKOWSKI
Recommend Dealer
Yes
Employees Worked With
Cannot remember name
Nov 07, 2017 -

Northstar Ford Calgary responded

Thank you for leaving us a review. We are always working hard to improve our customer service. We encourage you to reach out to our dealership with any further comments you may have regarding your experience with us.

November 06, 2017

Fast and Efficient This is a really good service centre. Fiona is a machine. She is so on top of things, that I always know that things will get done right the first More

by Mike NW YYC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Nov 07, 2017 -

Northstar Ford Calgary responded

Thank you for the positive review! We are happy to hear that you always have a positive experience when you visit our dealership.

November 06, 2017

Awesome !! I brought my car in for an oil change and winter tyres switch. Liane was awesome ! Very prompt and professional. Great service as always at Northstar More

by FROSTYFEET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liane Asquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2017 -

Northstar Ford Calgary responded

Thank you for leaving us a positive review! We are happy to hear that we were able to assist you in switching over to winter tires ahead of the colder weather. Please do not hesitate to visit us for any other service issues you may need examined.

November 04, 2017

Friendly and timely service. Good service hours during the regular work week from 6am-6pm. Friendly, knowledgeable staff. Most importantly, my vehicle runs like a dream after the More

by NTGEORGE21
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Too early in the morning, can't remember... She was nice and thorough though.
Nov 06, 2017 -

Northstar Ford Calgary responded

Thank you for leaving us a five-star review. We are pleased to hear that you had an exceptional visit and your vehicle runs so smoothly now. We hope that you will recommend us to your family and friends in the future.

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