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Northstar Ford Calgary - Service Centre

Calgary, AB

4.1
2,395 Reviews

2,395 Reviews of Northstar Ford Calgary - Service Centre

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November 30, 2017

very good services, friendly service, good shuttle services. i left my truck at the dealership at 6 am and it was ready on time to pick up. thanks northstar More

by BHULLAR91113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liane Asquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2017 -

Northstar Ford Calgary responded

Thank you for the positive review of our service drive. We are happy to hear that you had a good experience working with our dealership. Please keep NorthStar Ford Auto Group in mind for any of your vehicle needs in the future.

November 30, 2017

Unexpected Service I brought my truck in for an oil change and a issue with the driver side external mirror. Service department inspected my truck and advised of repai More

by GRAPPOLINI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liane Asquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2017 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review. We are pleased to hear that your issues were repaired with ease. We hope that you will continue to practice preventative maintenance by visiting our service department.

November 29, 2017

Good experience All the staffs appeared to be nice to customers. But I forgot the service advisor's name, will recognize him next time. The inspection service is als More

by YUANKEFENG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Wilson
Nov 30, 2017 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review. We are happy to hear that you trust the technicians at NorthStar Ford Auto Group to complete the work on your vehicle. We hope that you will continue to visit us for all of your vehicle needs in the future.

November 29, 2017

Fast, friendly, & efficient I always enjoy my visits to NorthStar Ford. The last few times I have been in for service, including the most recent, I have had the pleasure of deali More

by GenestaC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liane Asquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2017 -

Northstar Ford Calgary responded

Thank you for taking the time to leave our service drive a positive review. We hope that you will continue to utilize our dealership in the future. We are happy to have your business and hope that you will recommend us to your family and friends.

November 28, 2017

Great Experiance My service advisor Fiona was a pleasure to deal with. Seamless book in. This was my first service since purchase and the information Fiona provided ab More

by BOB.KRYSCHUK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Nov 28, 2017 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review. We greatly appreciate your business and are happy to hear that Fiona helped make your visit exceptional. We hope that you will continue to visit our dealership in the future. Thanks!

November 28, 2017

very good service the service was timely and efficient everyone I encountered was helpful and courteous I will definitely continue getting my service done at your locat More

by Gail V
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liane Asquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2017 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a five-star review. It means a great deal to our dealership and our service department. We hope that you will recommend us to your family and friends in the future for all their vehicle needs.

November 28, 2017

Regular maintenance handled with care. Just in for regular maintenance on a Monday late morning. Running late, I called in to report and was handled by a bright and cheerful female voice w More

by Cp 18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wasn't sure his name. Male in service at 1015am Monday Nov 27.
Nov 28, 2017 -

Northstar Ford Calgary responded

We are pleased to hear you had such a pleasant and easy experience having your regular maintenance completed at NorthStar Ford Auto Group. We hope that you will continue to visit our dealership and service drive for all of your future vehicle needs. Thanks!

November 28, 2017

One year old truck engine light up twice The service is good. However, issues happened to my truck is really disappointed. I bought this brand new truck 11 months ago. The engine light came u More

by LIN2519
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liane Asquin
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2017 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a review. We understand your frustration and are happy to hear that your service experience at NorthStar Ford Auto Group went well. We hope that recent issues will not deter you from visiting us in the future.

November 27, 2017

Ford F150 Ecoboost Service Had synthetic oil change and transmission serve. Got a slightly better price, thanks to Cassandra. Dropped off at 6:30 am and it was ready by 11 am. V More

by DUNCANMACFARLANE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Walker
Nov 27, 2017 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review. We greatly appreciate your business and hope that you will continue to utilize our services in the future.

November 26, 2017

4x4 service light on dashboard 2014 expedition We have had some bad experiences with Northstar Ford. We are still waiting for a call back from the body shop about the paint that is peeling off our More

by ROCKDOC0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Other Employees : Fiona Rea, Lynn Edwards, Nalen Christensen, Mitch Coppieter, Damian Banick, Michael Todd, Cassandra Walker
Dec 18, 2017 -

Northstar Ford Calgary responded

We are sorry to hear that your most recent experience with our dealership did not go as planned. We would like to follow up with you regarding your service experience. It’s our goal to provide the best experience possible. Please contact us at the NorthStar Ford Calgary at 403-239-1115 if you wish to speak further. Thank you!

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