Northstar Ford Calgary - Service Centre

Door Lock Recall Vehicle drop off was a little busier than normal, but still it only took 5 minutes to get in and out. Recall repairs were completed in the time-frame Vehicle drop off was a little busier than normal, but still it only took 5 minutes to get in and out. Recall repairs were completed in the time-frame promised. Pick up was quick and easy. More

F150 Heater Issue No heat on one side. Diagnosed as blender door fix. Very expensive. Cassie was very helpful and got back to me promptly. The shuttle driver was very g No heat on one side. Diagnosed as blender door fix. Very expensive. Cassie was very helpful and got back to me promptly. The shuttle driver was very good as well. Friendly and accommodating. More

First service Done quick. Great service. Called when done. Only issue was the dealer tag left on mirror and paper floor mat left in vehicle. Very polite Done quick. Great service. Called when done. Only issue was the dealer tag left on mirror and paper floor mat left in vehicle. Very polite More

Great service as usual I am a regular at Northstar ford owning 2 vehicles both fords both bought her at Northstar both with serviceplans - would not do it any other way or f I am a regular at Northstar ford owning 2 vehicles both fords both bought her at Northstar both with serviceplans - would not do it any other way or from any other dealer - they always fit me in even like this time when I phoned the night before - can drop the car off early and pick up late which suits my needs - they also give me my train ticket as I work outside their drop off area - always get great service and service rep Fiona always remembers my name, as do most of the staff in the sales room - the work is always completed with no issues. More

Oil Change and Inspection My Escape just rolled over a 60000 kilometers. I took it in for an oil change and inspection. They discovered a bit of an oil leak that was covered un My Escape just rolled over a 60000 kilometers. I took it in for an oil change and inspection. They discovered a bit of an oil leak that was covered under warranty and we're able to get me in in 2 days. Great service. More

Cost too high for value I am unhappy with the experience of this service for two main reasons. First they did not have the parts in stock. That meant that I had to come bac I am unhappy with the experience of this service for two main reasons. First they did not have the parts in stock. That meant that I had to come back. I had to wait with a non-serviceable vehicle for over a month. It also meant that I had to pay a diagnostic fee which they were not willing to credit to the repair invoice. This is the first time I have had to pay for diagnostics. The second reason is that the price to change a water pump @ over $1200 is outrageous. Additionally, the technician's diagnosis was superficial and missed one component. I brought that to the 'advisor's' attention, and no credit was offered for the poor quality diagnosis. More

Final warranty checkup Very friendly. Got me in to get service in a timely manner. Thank you for your great service! Liane was great and do was the lady at the checkout. I d Very friendly. Got me in to get service in a timely manner. Thank you for your great service! Liane was great and do was the lady at the checkout. I didn't see anyone else that might have worked on my vehicle. More

Quick Oil Change, good customer service Brought our truck in at short notice for oil change, no problem! In and out within the hour. Service rep friendly, to the point, no extra frills! Th Brought our truck in at short notice for oil change, no problem! In and out within the hour. Service rep friendly, to the point, no extra frills! Thank you. More

Regular service Service performed was as promised - on time with no surprises. I always get great service from Northstar. It has been my dealership of choice since Service performed was as promised - on time with no surprises. I always get great service from Northstar. It has been my dealership of choice since 2006. More

excellenet service experience Always quick, friendly service. Work done as required and on time. All work is explained and recommendations made as to anything which may need attent Always quick, friendly service. Work done as required and on time. All work is explained and recommendations made as to anything which may need attention. Service writers are always helpful and friendly. More