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Northstar Ford Calgary - Service Centre
Calgary, AB
2,395 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,395 Reviews of Northstar Ford Calgary - Service Centre
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May 12, 2018
Change my tyres. I brought my car in to get the tyres swapped and to have it detailed. I was very happy with both the service and my car looked awesome ! I brought my car in to get the tyres swapped and to have it detailed. I was very happy with both the service and my car looked awesome ! More
by FROSTYFEET
Verified CustomerEmployees Worked With
May 11, 2018
Excellent Service Brittany has helped me for the last few warranty issues I have had with my explorer. Excellent service and always keeps me informed of what is happen Brittany has helped me for the last few warranty issues I have had with my explorer. Excellent service and always keeps me informed of what is happening. More
by KALTENHO
Employees Worked With
May 11, 2018
Great service The staff was very knowledgeable and presented various options for replacing my car's tires and answered questions without any sales pressure. I also The staff was very knowledgeable and presented various options for replacing my car's tires and answered questions without any sales pressure. I also received a follow-up phone call regarding my new windshield. More
by Mike
Employees Worked With
May 10, 2018
Above and Beyond I’ve bought 3 new f150 and have had extremely awesome sales experience with Clayton , Nathan .recently been in for some service and was looked after a I’ve bought 3 new f150 and have had extremely awesome sales experience with Clayton , Nathan .recently been in for some service and was looked after above and beyond. Cheers to Rob , Casandra and the gang. I’m certainly not a # when I come in there. Down to earth , low pressure and prompt service. Thanks. Warren Billing. More
by WB
Employees Worked With
Other Employees :
Clayton Rivet, Nathan Epp, Cassandra Walker
May 10, 2018
Oil change, tire swap and detail I took my 2015 F-150 in for its sxheduke oil change and to have the winter tires swapped. I also booked it for a detail as they were running a special I took my 2015 F-150 in for its sxheduke oil change and to have the winter tires swapped. I also booked it for a detail as they were running a special $79.95. Booking is easy and the drop off procedure was pretty quick and service staff is curteous. I was told they would need most of they. I got a call and truck was ready earlier :). Problems started when I went to pick it up. Got there to pay and they dinged me for an extra $10 for shop supplies for the detail. No mention of this when booking or dropping off. I think this is horrible service and out right lying to the customer whe. Telling me it was only $79.95. Also when reading over the service sheet I discover that the tech noticed a oil leak on the engine. Again no mention of this by the service staff when they called me to say truck was ready, also no explanation as to if it is serious or not, how soon it should be fixed etc. I would expect this to be mentioned and for a recommendation to remedy. The good news is the detailing was excellent truck was shiny and clean probably cleaner than when I first got it. Would have no problem paying the extra $10 just tell me up front and don’t lie. No issues with the quality of the oil change and tire swap. More
by JDM270
Employees Worked With
May 09, 2018
quick in & out I had a bulb burn out. made an appointment. after initial inspection they were able to replace the bulb right away while I waited under warranty. I had a bulb burn out. made an appointment. after initial inspection they were able to replace the bulb right away while I waited under warranty. More
by marty
Employees Worked With
May 09, 2018
Solid. No issues and prompt service. See above, Nothing to add beyond I have been dealing at this site for twenty years--- all of the time that I've lived in Calgary. See above, Nothing to add beyond I have been dealing at this site for twenty years--- all of the time that I've lived in Calgary. More
by JACKKITT
Employees Worked With
May 09, 2018
I screwed up By mistake I was a day early for my online booked appointment and they handled my service anyways! Although service was for a minor issue I was very By mistake I was a day early for my online booked appointment and they handled my service anyways! Although service was for a minor issue I was very appreciative of not having to come back the next day! More
by NAVWORLD
Employees Worked With
May 08, 2018
Quick and easy I had a really easy time going in, getting the service I needed. After it was all said and done I was able to in, quickly get my car and leave with no I had a really easy time going in, getting the service I needed. After it was all said and done I was able to in, quickly get my car and leave with no problems. More
by BENJAMINDAHAYNES
Employees Worked With
Other Employees :
Fiona Rea, Mitch Coppieter, Cassandra Walker, Shanna English
May 08, 2018
It was a shock Service staff were cheerful and quick. My only comment was the shuttle vehicle was overtaxed and I had to wait two hours for pickup. Service was on a Service staff were cheerful and quick. My only comment was the shuttle vehicle was overtaxed and I had to wait two hours for pickup. Service was on a leaky rear shock in a 2017 Explorer which I found unusual. More
by JEFFSLUGGETT
Employees Worked With
