Northstar Ford Calgary - Service Centre
Calgary, AB
2,395 Reviews of Northstar Ford Calgary - Service Centre
Always friendly The team here is always great to deal with and have never had any issues. Would definitely recommend North Star Ford. Thanks again and I will definite The team here is always great to deal with and have never had any issues. Would definitely recommend North Star Ford. Thanks again and I will definitely be back. More
The dealership has been exellent The dealer has been excellent but the sun roof on our 2016 Ford Edge has been nothing but problems. We've had to have it replaced twice in the last ye The dealer has been excellent but the sun roof on our 2016 Ford Edge has been nothing but problems. We've had to have it replaced twice in the last year as it keeps cracking. The service has been nothing but excellent and very accommodating each time but it has been extremely inconvenient to have to get this work done as we live outside of the city. We really like the vehicle but we really hate the sunroof. We're scared to even open it as it might crack again and maybe shatter. My husband would love to buy a Focus RS but doesn't want to have to worry about having to deal with poor workmanship from the factory. More
Good customer service George is Mr Customer service . Detail shop sucks will have to take my truck back for the 3rd time to get the broken glass out of my truck. George sai George is Mr Customer service . Detail shop sucks will have to take my truck back for the 3rd time to get the broken glass out of my truck. George said he will make it right . All the customer service from the body shop is hands down the best service in Calgary. I will be be back for sure. More
Hit or Miss This service was better than last time. A couple of weeks ago we had Northstar switch out our winter tires for summers. They didn't bother to check This service was better than last time. A couple of weeks ago we had Northstar switch out our winter tires for summers. They didn't bother to check the tire pressure of the summers. On the drive back home on the freeway the car started pulling to the left during a lane change. The pressure was so low that the front tire almost left the rim. Fortunately, we had a portable pump and filled the tires to the correct pressure on the side of the road. When we got home and called Northstar service to report what happened they didn't seem concerned in the least. The only reason I would recommend someone to Northstar is I know the owner. However, if we have another experience like this again then that proclivity will change. Very disappointing. More
regular service on mustang and key was not working. I took my mustang in for regular service and one of my keys was not working, explained what was happing to Leann in service and when I got my car bac I took my mustang in for regular service and one of my keys was not working, explained what was happing to Leann in service and when I got my car back service was complete and key was working, Leann explained everything to me, what was did to my car. Leann was great to deal with, great service. More
Great Ford Service Station Brilliant service station equipped with professional team is always a pleasant experience, which I share with my friends. It takes xxxx of energy and Brilliant service station equipped with professional team is always a pleasant experience, which I share with my friends. It takes xxxx of energy and skills to maintain over year after year. Keep it up!! More
Excellent client relationships. The entire staff are so warm. I was issued a train ticket and was called when the car was ready. They are all very cordial and open The entire staff are so warm. I was issued a train ticket and was called when the car was ready. They are all very cordial and open More
Good service! They did everything I asked and still got my car back to me on time! Good communication with me too, as they worked through the issues. They did everything I asked and still got my car back to me on time! Good communication with me too, as they worked through the issues. More
One of my best dealer service experiences Thanks Jen! Wonderful experience when servicing my daughter's truck on the Ford maintenance plan. The service agent Jen was a pleasure to deal with, and the tech Wonderful experience when servicing my daughter's truck on the Ford maintenance plan. The service agent Jen was a pleasure to deal with, and the tech that picked up the truck, was friendly and had a smile on his face! Thanks you two! More
Recall Jennifer Chouinard is very friendly and professional. I would have rated higher and the only reason it's a 7 out of 10 is because when I originally bo Jennifer Chouinard is very friendly and professional. I would have rated higher and the only reason it's a 7 out of 10 is because when I originally booked my apt online no one called me back to confirm my appointment More