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Northstar Ford Calgary - Service Centre
Calgary, AB
2,394 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,394 Reviews of Northstar Ford Calgary - Service Centre
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May 25, 2018
Wonderful Dealership I have been very pleased with all at the dealership. Cassandra was very helpful, prompt service and answers questions honestly. The service shuttle d I have been very pleased with all at the dealership. Cassandra was very helpful, prompt service and answers questions honestly. The service shuttle driver was very efficient and courteous. I would recommend North Star Ford, they strive for excellence and will ensure you are satisfied. More
by Ken
Verified CustomerEmployees Worked With
Malcom McLean, Cassandra Walker
May 24, 2018
A/C repair Was greeted asap upon my scheduled appointment. I almost always deal with Liane Asquin and get prompt and honest service. Service shuttle driver was f Was greeted asap upon my scheduled appointment. I almost always deal with Liane Asquin and get prompt and honest service. Service shuttle driver was fast and efficient as well. More
by JENNIFER.CHIOLA
Employees Worked With
May 24, 2018
Excellent Service I was pleased with the service I received, especially since it was very busy. Cassandra was great & very knowledgeable & helpful. I would recommend he I was pleased with the service I received, especially since it was very busy. Cassandra was great & very knowledgeable & helpful. I would recommend her for a raise. More
by Samantha-jane
Employees Worked With
Cassandra Walker
May 24, 2018
Over prayed with extra charges Upon pickup Bought a new lock cylinder from Mike Van, I dropped off my key for them to code to the lock , Which I had assumed was included. No one contacted me t Bought a new lock cylinder from Mike Van, I dropped off my key for them to code to the lock , Which I had assumed was included. No one contacted me telling me there would be an extra charge when I come to pick it up, I could’ve paid 1/3 of the price to have the lock delivered to my house, as I walked into the parts department there with another customer complaining about an overcharge he was not aware of, you have totally lost my business. I may just be one person but I am expanding my business and looking to buy more vehicles. After reading more reviews online I don’t think I will ever step foot in your store again, very sorry More
by KENALBERDING
Employees Worked With
Between the parts department, Jen at the drive-through service.
May 23, 2018
Great experience and honest advice. I always see Fiona when I have my vehicles serviced and always get prompt service and honest feedback and advice when additional service/repair may be I always see Fiona when I have my vehicles serviced and always get prompt service and honest feedback and advice when additional service/repair may be required. Vehicle service can be daunting but it helps building a relationship over time that you can develop honest feedback and advice. More
by Ray
Employees Worked With
Administration staff while booking service is always top notch!, Fiona Rea
May 22, 2018
Oil change/ general vehicle health check Brittany was very helpful and friendly. No major problems, just a general oil change and check up! We will be back at the recommended time. Thank y Brittany was very helpful and friendly. No major problems, just a general oil change and check up! We will be back at the recommended time. Thank you! More
by MARENC
Employees Worked With
May 22, 2018
Oil change/vehicle check Was greeted and helped right away. Stayed for the oil change so was guided to the customer lounge which had comfy seating and a lot of drink options a Was greeted and helped right away. Stayed for the oil change so was guided to the customer lounge which had comfy seating and a lot of drink options and amenities. Oil change was done in less than and hour and staff was nothing but courteous. More
by KMHIPKIN
Employees Worked With
Carmen Dove
May 21, 2018
Noisy rad fan My 2011 F-150 had a rad fan that was noisy (seemed to be running fast). It is quieter so far after having some coolant added. There was a small issu My 2011 F-150 had a rad fan that was noisy (seemed to be running fast). It is quieter so far after having some coolant added. There was a small issue with the hood not being closed properly when I picked it up. I had to pull over on Stoney Trail to push it down to latch it properly. More
by FJB
Employees Worked With
Fiona Rea
May 21, 2018
Excellent, friendly & efficient I took my vehicle in for a detailing, arriving just after closing. The service staff were friendly and patient, filling out paperwork after their shif I took my vehicle in for a detailing, arriving just after closing. The service staff were friendly and patient, filling out paperwork after their shift was done with a smile. Work was thorough! More
by CHRISTINE.HILL
Employees Worked With
I can't remember any!!!
May 21, 2018
Always friendly The team here is always great to deal with and have never had any issues. Would definitely recommend North Star Ford. Thanks again and I will definite The team here is always great to deal with and have never had any issues. Would definitely recommend North Star Ford. Thanks again and I will definitely be back. More
by 22MATTHEWBELL22
Employees Worked With
