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Northstar Ford Calgary - Service Centre

Calgary, AB

4.1
2,394 Reviews

2,394 Reviews of Northstar Ford Calgary - Service Centre

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June 24, 2018

Not good. Aside from trying to push un-needed services. And even threatening warranty issues if I didnt. She was pleasant, and polite. I just hate the hard up More

by TYSONJLEFEBVRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cassandra Walker
Sep 06, 2018 -

Northstar Ford Calgary responded

We are sorry to hear that your most recent experience with our dealership did not go as planned. We would like to follow up with you regarding your service experience. It’s our goal to provide the best experience possible. Please respond with your contact information and/or you can contact us at the NorthStar Ford Calgary at 403-239-1115 if you wish to speak further. Thank you!

June 22, 2018

The Body-shop of Northstar Ford Helps and Ready to Help! Great Experience and More It has been a satisfying and excellent experience at this Body-Shop of this Northstar Ford. Their service and the way they More

by a naturalized Canadian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maureen Frison, George Thorne, Lauren Pfeiffer, Rachel Bulpitt
Jun 25, 2018 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a five-star review! We are pleased to hear about your positive experience with George.

June 21, 2018

Good experience Easy to book, cheerful helpful staff, service available right on time and completed on time. All checks were completed including all lighting function More

by DweebT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2018 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review! We are pleased to hear about your positive experience with our dealership.

June 20, 2018

First time at Northstar Ford My service advisor's name was Cassandra. She was helpful, efficient and easy to communicate with. They completed all my service requests on time. More

by SEISMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Walker
Jun 21, 2018 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a five-star review! We are pleased to hear about your positive experience with Cassandra.

June 19, 2018

Pleasant people. Good service. The service people I dealt with were pleasant and friendly. Liane was most helpful. They called and discussed the issues with my vehicle like promise More

by BJWATMO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liane Asquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2018 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us an excellent review. We are pleased to hear about your positive experience with Liane.

June 19, 2018

First time at Northstar Ford This is my first time at this dealership for service. Jennifer was very friendly, knowledgeable and was awesome to deal with. Great communication. I More

by Kazz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer
Jun 20, 2018 -

Northstar Ford Calgary responded

Thank you for taking the time to leave our dealership a five-star review. We are pleased to hear about your positive experience with Jennifer.

June 17, 2018

Great customer service. They knew what needed to be done and they did it with great customer care. I really liked that they had a shuttle service available. More

by GAVIN.AYALIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole McGowan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liane Asquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dezeray Doyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fiona Rea, Tanya Letendre, Damian Banick, Cassandra Walker, Shanna English, Carmen Dove
Jun 18, 2018 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review. We hope you keep Northstar Ford Auto Group in mind for all of your future vehicle needs!

June 15, 2018

Great follow up service Thanks again to Fiona and to Rob for acting quickly and competently to handle my concerns with some previous work. They took my concern seriously and More

by Doug Land
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Meade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fiona Rea
Jun 18, 2018 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review. We hope you keep Northstar Ford Auto Group in mind for all of your future vehicle needs!

June 14, 2018

Fit me in on an already booked day I had an issue with my tailgate not opening and I called the Crowfoot dealership, they were booked solid but said they would have a look and try and f More

by DTIMCHISHEN45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Walker
Jun 18, 2018 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review. We hope you keep Northstar Ford Auto Group in mind for all of your future vehicle needs!

June 14, 2018

Once again great job Thanks for the fix up , got check in and out really easy . Had to come back for parts that were order and all went smooth , thanks to Fiona and the gi More

by MHWORKMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiona Rea
Jun 18, 2018 -

Northstar Ford Calgary responded

Thank you for the positive review! We are pleased to hear you experienced excellent customer service when you visited our dealership!

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