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Northstar Ford Calgary - Service Centre

Calgary, AB

4.1
2,394 Reviews

2,394 Reviews of Northstar Ford Calgary - Service Centre

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July 26, 2018

Happy with my service Except for the recall, my F150 was repaired in a timely manner. Everything was fixed properly and when I picked up the vehicle they went over all the More

by DSERWA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Langille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liane Asquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2018 -

Northstar Ford Calgary responded

Thank you for the positive review! Your business is always valued.

July 26, 2018

Collision repair The staff was helpful when I phoned with inquiries. Delays seemed to be because of waiting for parts, especially after more damage was found on strip More

by dsandercock
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Thorne, Rachel Bulpitt
Jul 27, 2018 -

Northstar Ford Calgary responded

Thank your for your review!

July 26, 2018

Very professional and friendly service. Purchased a used vehicle which required some body work. Staff were very friendly, professional and made sure the repair was done to my complete satis More

by Gus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kurt Greve, Maureen Frison, Brett Barrow, George Thorne, Rachel Bulpitt
Jul 27, 2018 -

Northstar Ford Calgary responded

Thanks for the great review! We hope you love your new truck!

July 26, 2018

Excellent Service I just got my car serviced at Ford and I am very pleased with their service as they care about customer, friendly people and professional service. D More

by Hong
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liane Asquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2018 -

Northstar Ford Calgary responded

Thanks for the awesome review! Your truck is in goo hands with the service team at NorthStar!

July 25, 2018

Tire leak Northstar Ford was able to see my the same dau in relation to a screw in my tire leaking badly. The were to fix the leak inside of an hour and I wa More

by ARTBAKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2018 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review. We are incredibly pleased to hear your experience working with our dealership merited such a positive response. We hope that you will continue to visit us for all of your vehicle needs in the future.

July 25, 2018

Replaced clutch under warrenty On a regular check up they found a problem with the clutch. They ordered the part needed and a few days later we set up an appointment. The only min More

by SIDNEYSTEVENSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liane Asquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know who the mechanic was, Shanna English
Jul 26, 2018 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review. We are incredibly pleased to hear your experience working with our dealership merited such a positive response. We hope that you will continue to visit us for all of your vehicle needs in the future.

July 25, 2018

It's always very good Mechanic had left a cleaning rag sticking out from under the hood which I had to take out. Service team is always very nice and friendly I had More

by NHOGG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brittany Fjellstad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2018 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review. We are incredibly pleased to hear your experience working with our dealership merited such a positive response. We hope that you will continue to visit us for all of your vehicle needs in the future.

July 25, 2018

Excellent Liane was very friendly and personable. The service was quick and price seemed reasonable. I thought the waiting area was comfortable and clean. Great More

by RMCEWEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liane Asquin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2018 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a positive review. We are incredibly pleased to hear your experience working with our dealership merited such a positive response. We hope that you will continue to visit us for all of your vehicle needs in the future.

July 24, 2018

Regular oil change. The folks at NorthStar always take care of me. Seamless in and out, and a thorough check. I would recommend NorthStar to anyone looking for exceptiona More

by Craig Warrington
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shanna English
Jul 24, 2018 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a review. We are happy to hear that our service department was able to assist you. We hope that you will continue to visit us for all of your vehicle needs in the future.

July 23, 2018

Good at what they do They did a good job checking most items. Had put in for new wiper blades on the original request, but somehow it got missed. Wipers are clearly streak More

by JANES_DAVID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jul 24, 2018 -

Northstar Ford Calgary responded

Thank you for taking the time to leave us a review. We are sorry to hear that the trip did not accomplish everything that you were hoping to have serviced. If you would like to discuss your visit further we encourage you to reach out to us!

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